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README.BAK
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FAXmaker for Exchange BETA RELEASE
QUICK INSTALLATION OVERVIEW
* * * Please read carefully to save installation time * * *
* * * This document contains information not in the manual * * *
--- Installing FAXmaker for Exchange ---
FAXmaker has now been installed. TO continue you installation you must start up the
exchange administrator and setup the users, by going to the FAXmaker connector.
After doing this, you must configure the fax server from the configuration applet,
located in the FAxmaker program group and the control panel.
After configuring at least one fax port, you must start the FAXmaker gateway service
and the FAXmaker fax service.
- If the service won't start -
If either of the services won't start, please check the NT event log for more information.
Please keep the following in mind;
a. THe FAXmaker gateway service won't start if you haven't started the Exchange administrator
first.
b. The FAXmaker fax service won't start if you haven't configured at least one port first.
Furthermore, a number of general things about NT services;
a. Do not use the same service name twice. In general you will have to remove all entries to
a service from the registry first and re-boot beofre you will be able to restart the service.
b. The Exchange gateway service and in many cases not be stopped and re-started without a reboot.
----- Contacting GFI
Before contacting GFI FAX & VOICE for support, please reference our Exchange FAQ
on our Internet server. We will also be posting patches and updates there on a
regular basis.
You may contact our web site at http://www.gfifax.com.
If you would like to request support, please send e-mail to support@gfifax.com
Response, can be faster, but allow 24-48 hours.
----- BETA version
This version of FAXmaker for Exchange is a beta version and will run only for a limited time.
Known problems or unimplemented features;
UNIMPLEMENTED
FAXmaker gateway does not yet support RTF formatted email messages. These messages will
be converted to fax as normal text messages.
The FAXmaker cover page can only fill in recipient info if you store the record in the global
address book.
BUGS
None know at this time. Please check FAQ regularly for know bug list.
--- Checking modem compatibility
GFI does not recommend using class 1 modems as fax server devices. If you wish
to use a particular modem, you must check whether it is a class 2 or 2.0 compatible
You can do this by issueing the AT+FCLASS=? command in terminal. If it returns 2 or
2.0 as one of the supported modes, it is either class 2 or class 2.0 compatible.
If it returns only 0 and 1, then you can not use this modem with FAXmaker.
------ If you are using the cover page feature....
FAXmaker's cover pages are created from RTF files (32 bit server only), using
a feature of windows which can contain a bug. This results in text being clipped
during conversion. You can solve this bug by following the steps outlined below,
or you can switch on scaling in the general setup dialog of the server.
However it is preferable to follow the steps below, because if you do *NOT*
use scaling you get a better quality and performance.
To solve the problem if your fax server runs on Windows NT
Install service pack 4, available from Microsoft's web site.
To solve the problem if your fax server runs on Windows 95
Install service pack 1, available from Microsoft's web site. Then ensure
that when designing your cover pages, that your message text is justified.
--- Installing and ISDN board as a fax device
To use an ISDN-board, Faxmaker needs an ISDN-interface provided by your ISDN board
manufacturer. This DLL is the interface between Windows and the ISDN board. It is used
by faxmaker to send and receive faxes. Usually, the dll is called 'CAPI2032.DLL'.
In case it has another name, faxmaker has to know it. You can do this by changing the
mserver.ini file located in the <faxmaker>\system directory by changing
[Capi20]
DllName=CAPI2032.DLL
into
[Capi20]
DllName=<dllname to be used>
Be sure that this dll is installed in your windows\directory or windows\system directory.