FAXmaker for Intranet Version 4.1 - September 1997
--- Installation
Please find detailed installation instructions in the FAXmaker for Intranet manual. This manual is included in Word 95/6 format the installation. It is copied to the faxmaker directory and called faxintra.doc
- If the service won't start -
If either of the services won't start, error 2000 will be generated, which means that you must check the NT error log for more information. If you are not using NT, load the FAXmaker monitor and check its error log, located underneath the port status dialog.
Please keep the following in mind;
a. The FAXmaker fax service won't start if you haven't configured at least one port first.
b. If you are installing FAXmaker a second time, you need to either remove the old installation or rename the services. You can not have multiple services with the same name in NT!
-- Installing the faxmaker printer driver on Windows NT 4 server
Go to the Add printer wizard located in the printers folder in the control panel. P.S. You may need your Windows NT 4 install disks at hand.
1. Start Add Printer
2. Select 'My Computer'
3. Select Next
4. Select any unused port from the list.
5. Select Next.
6. The printer selection dialog will appear. Select 'Have Disk'
7. Enter the path to the FAXmaker NT driver directory; namely c:\apps\faxmaker\install\winnt4.
8. Choose O.K.
9. Verify FAXmaker printer driver appears in Printer dialog.
10. Choose Next.
11. The Add Printer wizard will prompt you to insert the Windows NT 4 CD ROM. However, if you have an English installation, you can simply delete i386 from the path that is prompted and use the files supplied by the FAXmaker install.
Click OK to continue.
12. You may choose to use FAXmaker as you default printer driver.
13. Choose Next.
14. Choose not shared.
15. Choose Next.
16. Do not print a test page.
17. Choose finish.
----- Contacting GFI
Before contacting GFI FAX & VOICE for support, please reference our Intranet FAQ on our Internet server;
For information on the SMTP MTA & the client software;
http://www.gfifax.com/pages/inttsfq.htm
For troubleshooting the Fax server (modems etc.)
http://www.gfifax.com/pages/faxtsfq.htm
We will also be posting patches and updates there on a regular basis.
If you would like to request support, please send e-mail to support@gfifax.com. Be sure to register your product prior to requesting support. Registering can be done online on our internet site under the section product support.
Registered users receive priority support and a guarantueed response time.
Requesting support if you are evaluating FAXmaker for purchase;
Please send e-mail to support@gfifax.com. Be sure to have filled in your contact details correctly before downloading the evaluation program. We reserve the right to refuse support if you have not filled in your contact details correctly. In general our response time will be around 4-24 hours, depending on your time zone.
GENERAL ISSUES
--- Checking modem compatibility
GFI does not recommend using class 1 modems as fax server devices. If you wish to use a particular modem, you must check whether it is a class 2 or 2.0 compatible You can do this by issueing the AT+FCLASS=? command in terminal. If it returns 2 or 2.0 as one of the supported modes, it is either class 2 or class 2.0 compatible.
If it returns only 0 and 1, then you can not use this modem with FAXmaker.
Copyright GFI FAX & VOICE 1995-1997.
NOTICES REGARDING SOFTWARE, DOCUMENTS AND SERVICES AVAILABLE ON THIS WEBSITE.
IN NO EVENT SHALL GFI FAX & VOICE AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THIS SERVER.
COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.
