FAXmaker for Exchange 5.0 - September 1997 Release
QUICK INSTALLATION OVERVIEW
* * * Please read carefully to save installation time * * *
* * * This document contains information not in the manual * * *
--- Installing FAXmaker for Exchange version 5.0 ---
After installation of FAXmaker, you must be sure to install the FAXmaker printer driver following the printer driver installation instructions below. The printer driver is used to send out coverpages, and therefore you will need to do this before you send a fax.
Before you start the fax service, you must start up the Exchange administrator and setup the users, by going to the FAXmaker connector, located under connections.
After doing this, you must configure the fax server from the configuration applet, located in the FAxmaker program group and the control panel. You must add at least on port (modem).
After configuring users and the fax settings, you must start the FAXmaker gateway service and the FAXmaker fax service from the services applet in the control panel.
- If the service won't start -
If either of the services won't start, error 2000 will be generated, which means that you must check the NT error log for more information.
Please keep the following in mind;
a. The FAXmaker gateway service won't start if you haven't started the Exchange administrator first.
b. The FAXmaker fax service won't start if you haven't configured at least one port first.
c. Installing FAXmaker multiple time, requires a complete de-install of the faxmaker exchange gateway.
-- Installing the faxmaker printer driver on Windows NT 4 server
Go to the Add printer wizard located in the printers folder in the control panel. P.S. You may need your Windows NT 4 install disks at hand.
1. Start Add Printer
2. Select 'My Computer'
3. Select Next
4. Select any unused port from the list.
5. Select Next.
6. The printer selection dialog will appear. Select 'Have Disk'
7. Enter the path to the FAXmaker NT driver directory; namely c:\apps\faxmaker\install\winnt4.
8. Choose O.K.
9. Verify FAXmaker printer driver appears in Printer dialog.
10. Choose Next.
11. The Add Printer wizard will prompt you to insert the Windows NT 4 CD ROM. However, if you have an English installation, you can simply delete i386 from the path that is prompted and use the files supplied by the FAXmaker install.
Click OK to continue.
12. You may choose to use FAXmaker as you default printer driver.
13. Choose Next.
14. Choose not shared.
15. Choose Next.
16. Do not print a test page.
17. Choose finish.
Note: When installing the client on the server, you may receive and error message asking whether setup should replace or not the files gfimntr.dll, faxmaker.dll and fgwexcnt.exe. Select no and continue. This error message is not harmful but can not be avoided.
-- Installing the faxmaker printer driver on Windows NT 3.51 server.
Use the Print Manager Create Printer option from the Printer menu. To create a printer, you must be logged on as member of the Administrators, server Operators, Print Operators, or Power Users group.
1. Start the print manager from the control panel or main group.
2. From the Printer menu, choose Create Printer.
3. In the Printer Name box, type FAXmaker.
4. Install the FAXmaker printer driver by selecting "Other" in the Driver box.
5. The Install Driver dialog box pops up. Specify the drive and path where the windows NT client installers we're copied. By default this is;
apps\FAXmaker\install\winnt.
6. Select O.K.
7. The Select Driver dialog box pops up. Select the FAXmaker driver and choose the OK button. The driver will now be installed by FAXmaker.
8. In the Print To box, Select any unused port.
9. In the Create Printer dialog box, choose the OK button.
10. Print manager automatically displays a dialog box allowing you to set up the features of your printer. There is no need to change any of these options.
11. The FAXmaker printer driver is now installed.
To de-install FAXmaker for Exchange;
a. Delete the FAXmaker connector manually from connections in the Exchange administrator.
b. Run the de-install services applet from the FAXmaker for Exchange program group.
c. Run the uninstall application from the FAXmaker for Exchange program group.
Furthermore, a number of general things about NT services;
a. Do not use the same service name twice, unless you run the services deinstall program first. In general you will have to remove all references to a service from the registry first and re-boot before you will be able to restart the service.
b. In a few cases the Exchange gateway service requires a reboot after starting and stopping it.
-- Installing the client programs
The FAXmaker client programs consist of a fax printer driver, a fax viewer and a Exchange client loader. These programs allow you to print your fax from any application, after which the Exchange send message window will automatically pop up.
During installation you are prompted where the install programs are to be copied - by default they are copied to c:\apps\faxmaker\install\winnt etc.
For each operating system their is a different installer. You might want to copy the install programs to the public exchange folder so each user can install the client themselves.
The Windows 3.1 and Windows 95 install program install the printer drivers automatically, but in NT the printer driver must be installed as follows;
-- Installing the fax printer driver for Windows NT 4
Go to the Add printer wizard located in the printers folder in the control panel. P.S. You may need your Windows NT 4 install disks at hand.
1. Start Add Printer
2. Select 'My Computer'
3. Select Next
4. Select GFIFAX: from available ports list. This port will only appear after running the client installation and rebooting your machine after installation.
5. Select Next.
6. The printer selection dialog will appear. Select 'Have Disk'
7. Enter the path to the FAXmaker NT driver directory; namely c:\apps\faxmaker\install\winnt4.
8. Choose O.K.
9. Verify FAXmaker printer driver appears in Printer dialog.
10. Choose Next.
11. The Add Printer wizard will prompt you to insert the Windows NT 4 CD ROM. However, if you have an English installation, you can simply delete i386 from the path that is prompted and use the files supplied by the FAXmaker install.
Click OK to continue.
12. You may choose to use FAXmaker as you default printer driver.
13. Choose Next.
14. Choose not shared.
15. Choose Next.
16. Do not print a test page.
17. Choose finish.
Remember that for the Send message dialog to automatically pop up after printing to the FAXmaker printer driver, the FAXmaker icon must be loaded before.
-- Installing the fax printer driver for Windows NT 3.51
After running the FAXmaker install program, you must install & configure the fax printer driver from the print manager.
Use the Print Manager Create Printer option from the Printer menu. To create a printer, you must be logged on as member of the Administrators, server Operators, Print Operators, or Power Users group.
1. Start the print manager from the control panel or main group.
2. From the Printer menu, choose Create Printer.
3. In the Printer Name box, type FAXmaker.
4. Install the FAXmaker printer driver by selecting "Other" in the Driver box.
5. The Install Driver dialog box pops up. Specify the drive and path where the windows NT client installers we're copied. By default this is;
apps\FAXmaker\install\winnt.
6. Select O.K.
7. The Select Driver dialog box pops up. Select the FAXmaker driver and choose the OK button. The driver will now be installed by FAXmaker.
8. In the Print To box, Select the "GFIFAX:" port. This port will only appear after running the client installation and rebooting your machine after installation.
9. In the Create Printer dialog box, choose the OK button.
10. Print manager automatically displays a dialog box allowing you to set up the features of your printer. There is no need to change any of these options.
11. The FAXmaker printer driver is now installed.
Remember that for the Send message dialog to automatically pop up after printing to the FAXmaker printer driver, the FAXmaker icon must be loaded before.
----- Contacting GFI
Before contacting GFI FAX & VOICE for support, please reference our Exchange FAQ (http://www.gfifax.com/pages/fxfaq.htm on
our Internet server. We will also be posting patches and updates there on a regular basis.
You may contact our web site at http://www.gfifax.com.
If you would like to request support, please send e-mail to support@gfifax.com. Be sure to register your product prior to requesting support. Registering can be done online (http://www.gfifax.com/pages/regform.htm) on our internet site under the section product support.
Registered users receive priority support and a guarantueed response time.
Requesting support if you are evaluating FAXmaker for purchase;
Please send e-mail to support@gfifax.com. Be sure to have filled in your contact details correctly before downloading the evaluation program. We reserve the right to refuse support if you have not filled in your contact details correctly. In general our response time will be between 24 and 48 hours. Do not call GFI for telephone support on the evaluation version.
GENERAL ISSUES
----- Cover page fields
The FAXmaker cover page can only fill in recipient info if you store the record in the global address book. Information stored in the personall address book is stored on the local hard disk, and is not accessible to Exchange server and therefore not to the FAXmaker fax server either.
--- Checking modem compatibility
GFI does not recommend using class 1 modems as fax server devices. If you wish to use a particular modem, you must check whether it is a class 2 or 2.0 compatible You can do this by issueing the AT+FCLASS=? command in terminal. If it returns 2 or 2.0 as one of the supported modes, it is either class 2 or class 2.0 compatible.
If your modem is class 1 only, check the web site for an updated driver. GFI FAX & VOICE aims to support class 1 fax modems by mid December. The URL to go to is;
http://www.gfifax.com/pages/files.htm
--- Installing and ISDN board as a fax device
To use an ISDN-board, FAXmaker needs an ISDN-interface provided by your ISDN board manufacturer. This DLL is the interface between Windows and the ISDN board. It is used by FAXmaker to send and receive faxes. Usually, the dll is called 'CAPI2032.DLL'. In case it has another name, FAXmaker has to know it. You can do this by changing the mserver.ini file located in the <faxmaker>\system directory by changing
[Capi20]
DllName=CAPI2032.DLL
into
[Capi20]
DllName=<dllname to be used>
Be sure that this dll is installed in your windows\directory or windows\system directory.
Copyright GFI FAX & VOICE 1996-1997.
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