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NETCOM NetCruiser(TM) with Netscape Navigator(TM) Internet Software NETCOM - Leading Internet Service Provider NETCOM On-line Communication Services, Inc. is the nation's leading direct Internet service provider with local access points in many of the major metropolitan areas throughout the United States and Canada. NETCOM is a proven Internet service provider for hundreds of thousands of individuals and small business users, defense contractors, chip manufacturers, oil companies, investment brokerage services and software manufacturers. A Powerful Package Working together, NETCOM NetCruiser and the Netscape Navigator Internet software make it easier than ever for you to browse the Internet for information, exchange e-mail with friends, or just take in the sites and explore the action in cyberspace. With NETCOM you get: An Outstanding Value - One low rate for unlimited monthly access. NETCOM Personal Services - PersonalNews provides customers with daily customized news page from a source of over 2500 industry and company categories provided through Individual, Inc. PersonalPage provides customers with the tools and services needed to publish a personal web page. Ease of Use - NETCOM Internet access is seamlessly integrated with the Netscape Navigator Internet software. A simple installation process will have you browsing the web quickly. FREE Support - NETCOM customer support is available when you need it, 24 hours a day, 7 days a week, at no additional charge. Local Internet Access - With over 200 dial up numbers nationwide, accessing the Internet using NETCOM is usually only a local telephone call away, even when traveling. Reliable Internet Access - NETCOM manages it own high bandwidth network which is monitored for capacity and expanded pro-actively. Unlike many other Internet service providers, NETCOM is not reliant upon others for quality of service provided by their network. Get Started with NETCOM NetCruiser NETCOM NetCruiser is a simple way to get on the Net. And once you're connected, this award-winning software will help you find your way around. The intuitive Windows interface lets you point and click through a full range of services, including e-mail, the World Wide Web, newsgroups, FTP, IRC (Internet Relay Chat), gopher, and Telnet. Best of all, you can integrate and use other Internet software packages while NETCOM NetCruiser is running for almost unlimited options. Build Momentum with Netscape Navigator software When you want to explore the Web with new depth and speed, add the Netscape Navigator software to NETCOM NetCruiser for the ultimate solution. You'll find out why the Netscape Navigator software is such a popular tool and you'll find out a lot more about the Internet, too. Internet Services Once you're connected to the Internet, you can use the NETCOM NetCruiser software to access all of the following services: ' World Wide Web - lets you use your mouse to view pages of information containing text and graphics. Often, Web pages contain links to audio, video, shareware, and other types of computer media. ' E-mail - allows you to instantly send electronic mail to anyone using the Internet or other popular on-line services. NETCOM NetCruiser provides you with your own Internet address so you can receive e-mail, too. ' USENET Newsgroups - are electronic bulletin boards that allow you to share messages with people who have the same interests. There are currently 15,000 newsgroups and more are appearing everyday. ' FTP (File Transfer Protocol) - lets you download files from the Internet. ' IRC (Internet Relay Chat) - allows you to carry on conversations with other people on the Internet, using your keyboard. ' Gopher - provides a convenient way to find and retrieve data by organizing this information in directories. ' Telnet - allows you to connect directly to a host computer on the Internet. System Requirements Before installing NETCOM NetCruiser and the Netscape Navigator software on your computer, check to be sure your computer system meets the following specifications. ' IBM compatible PC with a 486 or higher computer ' VGA graphics card, color monitor recommended ' mouse or other pointing device ' 9600 baud modem or greater ' Microsoft« Windows« 3.1 and MS-DOS« 5.0 (or greater) or Windows« 95 ' 8 MB recommended Random Access Memory (RAM) ' 10 MB free hard disk space Other Requirements You will need a major credit card to complete the registration and to open your NETCOM account. Directions You can install NETCOM NetCruiser and the Netscape Navigator software in seven easy steps, explained in detail on the following pages. 1) Insert Disk 1 into a drive on your computer. 2) From the Program Manager, choose Run from the File menu. If you are using Windows« 95, choose Run from the Start menu on the Task bar. The Run dialog box will appear. 3) In the Run text box, type a:setup or b:setup. Type the drive letter where the installation disk is located. 4) Click OK or press Enter. Follow the directions that appear on the screen to complete the installation. 5) Once the installation is complete, you will be asked if you would like to complete your NETCOM On-line registration. 6) Click Yes to launch the NETCOM NetCruiser Registration program. Follow the directions that appear on the screen to register with NETCOM. Note: You will need a credit card to complete the registration and open your NETCOM account. 7) When you have finished registering, click Login Now to launch NETCOM NetCruiser and access the Internet. Note: You may need to restart your computer after registering. To launch NETCOM NetCruiser after restarting, double-click the NetCruiser icon in the NETCOM program group. To use NETCOM NetCruiser: NETCOM NetCruiser is award-winning software that lets you point and click through a full range of services including e-mail, the World-Wide Web, newsgroups, IRC (Internet Relay Chat) and more. To use NETCOM NetCruiser, click a button on the NETCOM NetCruiser toolbar. For more information in using NETCOM NetCruiser, refer to the Getting Help section in this guide. To use the Netscape Navigator software: If you want to explore the Web with more depth and speed, click the Netscape Navigator icon on the NETCOM NetCruiser toolbar. The Netscape Navigator software launches and displays a World Wide Web page. For more information on using the Netscape Navigator software, refer to the Getting Help section in this guide. Getting Help You can find user documentation, as well as answers to frequently asked questions about NETCOM NetCruiser and the Netscape Navigator software on the World Wide Web. Reaching NETCOM NetCruiser Help Pages 1. Start NETCOM NetCruiser and log into your account. 2. Click on the Netscape Navigator icon on the NETCOM NetCruiser toolbar. 3. Type either of the following addresses into the text box at the top of the browser: For Technical Help: http://www.netcom.com/bin/webtech For User Documentation: http://www.netcom.com/faq/win/2.5 4. Press Enter. Reaching Netscape Navigator Help Pages 1. Launch the Netscape Navigator software by clicking the Netscape Navigator icon on the toolbar. 2. Choose a command from the Help menu. For example, choose Handbook to display the Netscape Navigator user documentation. For Technical Support Please call the NETCOM Technical Support number listed below for technical questions regarding both the Netscape Navigator software and NETCOM NetCruiser. NETCOM NetCruiser Technical Support is available 7 days a week, 24 hours a day. Phone: 408-983-5970 E-mail: support @ix.netcom.com BY OPENING THE PACKAGE OR CLICKING ON THE "ACCEPT" BUTTON, YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, CLICK THE "DO NOT ACCEPT" BUTTON AND OR RETURN THIS PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND. THE SOFTWARE AND DOCUMENTATION ARE PROVIDED FOR USE ONLY (I) WITH THE INTERNET ACCESS SERVICES OFFERED BY NETCOM ON-LINE COMMUNICATION SERVICES, INC. IN CONJUNCTION WITH THE DISTRIBUTION OF THE SOFTWARE AND DOCUMENTATION AND (II) IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. NO RIGHT OR LICENSE IS GRANTED TO USE THE SOFTWARE OR DOCUMENTATION WITH ANY OTHER INTERNET ACCESS OR OTHER NETWORK SERVICE. NETCOM END USER LICENSE AGREEMENT GRANT. NETCOM On-Line Communication Services, Inc. ("Licensor") grants to you a non-exclusive license to use the accompanying software product ("Software") and accompanying documentation ("Documentation") on the following terms: You may: use the Software only with the Internet service offered by Licensor in conjunction with the distribution of the Software and Documentation("Licensor's Internet Service") which it was bundled; use the Software on any single computer; use the Software on a second computer so long as the first and second computers are not used simultaneously; or copy the Software for archival purposes, provided any copy must contain all of the original Software's proprietary notices. You may not: use the Software or Documentation in conjunction with any Internet access or other network service, other than Licensor's Internet Service. permit other individuals to use the Software except under the terms listed above; permit concurrent use of the Software or Documentation; modify, translate, reverse engineer, decompile, disassemble (except to the extent applicable laws specifically prohibit such restriction) or create derivative works based on the Software or Documentation; copy the Software or Documentation (except for back-up purposes); rent, lease, transfer or otherwise transfer rights to the Software or Documentation; remove any proprietary notices or labels on the Software or Documentation; or use the Software if you no longer use the Licensor's Internet Service, unless you independently procure a license to use the Software on an unbundled basis from an authorized reseller or directly from Netscape Communications Corporation. SOFTWARE. If you receive your first copy of the SOFTWARE electronically, and a second copy on media, the second copy may be used for archival purposes only. This license does not grant you any right to any enhancement or update. TITLE. Title, ownership rights, and intellectual property rights in and to the Software and Documentation shall remain in Licensor and/or its suppliers. The Software is protected by the copyright laws of the United States and international copyright treaties. Title, ownership rights, and intellectual property rights in and to the content accessed through the Software is the property of the applicable content owner and may be protected by applicable copyright or other law. This License gives you no rights to such content. To the extent that the Software and Documentation is provided by license from Netscape Communications Corporation, Netscape Communications Corporation is an intended third party beneficiary of this agreement and may directly enforce the terms of the agreement related to its software and documentation. LIMITED WARRANTY. Licensor does not warrant that your use of the Software will be uninterrupted or that the operation of the Software will be error-free or secure and hereby disclaims any and all liability on account thereof. In addition, the security mechanisms implemented by the Software has inherent limitations, and you must determine that the Software sufficiently meets your requirements. Licensor warrants that the media containing the Software, if provided by Licensor, is free from defects in material and workmanship and will so remain for ninety (90) days from the date you acquired the Software. Licensor's sole liability for any breach of this warranty shall be, in Licensor's sole discretion: (I) to replace your defective media; or (ii) if the above remedy is impracticable, to refund the license fee you paid for the Software. Repaired, corrected, or replaced Software and Documentation shall be covered by this limited warranty for the period remaining under the warranty that covered the original Software, or if longer, for thirty (30) days after the date of shipment to you of the repaired or replaced Software. Only if you inform Licensor of your problem with the Software during the applicable warranty period and provide evidence of the date you acquired the Software will Licensor be obligated to honor this warranty. Licensor will use reasonable commercial efforts to repair, replace, advise or refund pursuant to the foregoing warranty within 30 days of being so notified. THIS IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY OR CONDITION MADE BY LICENSOR. LICENSOR MAKES NO OTHER EXPRESS WARRANTY AND THERE IS NO WARRANTY OR CONDITION OF NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS. THE DURATION OF IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE ABOVE LIMITED WARRANTY PERIOD; SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO LIMITATIONS MAY NOT APPLY TO YOU. NO DEALER, AGENT, OR EMPLOYEE OF LICENSOR IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS WARRANTY. NO WARRANTY IS MADE BY OR ON BEHALF OF ANY SUPPLIER OR LICENSOR. If any modifications are made to the Software by you during the warranty period; if the media is subjected to accident, abuse, or improper use; or if you violate the terms of this Agreement, then this warranty shall immediately be terminated. This warranty shall not apply if the Software is used on or in conjunction with hardware or software other than the unmodified version of hardware and software with which the Software was designed to be used as described in the Documentation. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE OR BY JURISDICTION. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL LICENSOR OR ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, OR FOR ANY DAMAGES IN EXCESS OF LICENSOR'S LIST PRICE FOR A LICENSE TO THE SOFTWARE AND DOCUMENTATION, EVEN IF LICENSOR SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. FURTHERMORE, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. TERMINATION. The license will terminate automatically if you fail to comply with the limitations described above. On termination, you must destroy all copies of the Software and Documentation. EXPORT CONTROLS. None of the Software or underlying information or technology may be downloaded or otherwise exported or reexported (I) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Yugoslavia, Iran, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. In addition, if the licensed Software is identified as a not-for-export product (for example, on the box, media or in the installation process), then the following applies: EXCEPT FOR EXPORT TO CANADA FOR USE IN CANADA BY CANADIAN CITIZENS, THE SOFTWARE AND ANY UNDERLYING TECHNOLOGY MAY NOT BE EXPORTED OUTSIDE THE UNITED STATES OR TO ANY FOREIGN ENTITY OR "FOREIGN PERSON" AS DEFINED BY U.S. GOVERNMENT REGULATIONS, INCLUDING WITHOUT LIMITATION, ANYONE WHO IS NOT A CITIZEN, NATIONAL OR LAWFUL PERMANENT RESIDENT OF THE UNITED STATES. BY DOWNLOADING OR USING THE SOFTWARE, YOU ARE AGREEING TO THE FOREGOING AND YOU ARE WARRANTING THAT YOU ARE NOT A "FOREIGN PERSON" OR UNDER THE CONTROL OF A FOREIGN PERSON. MISCELLANEOUS. This Agreement represents the complete agreement concerning this license between the parties and supersedes all prior agreements and representations between them. It may be amended only by a writing executed by both parties. THE ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THE TERMS SET FORTH HEREIN, AND NOT THOSE CONTAINED IN YOUR PURCHASE ORDER. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by and construed under California law as such law applies to agreements between California residents entered into and to be performed within California, except as governed by Federal law. The application the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions set forth in subparagraphs (a) through (d) of the Commercial Computer-Restricted Rights clause at FAR 52.227-19 when applicable, or in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013, and in similar clauses in the NASA FAR Supplement. Contractor/manufacturer is NETCOM On-Line Communication Services, Inc., 3031 Tisch Way, San Jose, CA 95128.