"DESCRIPTION": "Explained to customer the process of placing an order for a hot tub. Customer will return to showroom to pick up credit application.",
"ID": 1
},
{
"CONTSTART": "08/03/96 14:36:00",
"CONTEND": "08/03/96 14:41:00",
"CONTNAME": "Gene Flower",
"CONTBY": "Jon McCready",
"CONTTYPE": "3 - Need Additional Info",
"DESCRIPTION": "Needed previous employeer information for credit application. Application complete. Submitting for approval.",
"ID": 2
},
{
"CONTSTART": "08/03/96 16:00:00",
"CONTEND": "08/03/96 16:28:00",
"CONTNAME": "Gene Flower",
"CONTBY": "Linda Shankar",
"CONTTYPE": "4 - Reference Check",
"DESCRIPTION": "Checked credit reference information on customer.",
"ID": 3
},
{
"CONTSTART": "08/04/96 10:32:00",
"CONTEND": "08/04/96 10:33:00",
"CONTNAME": "Gene Flower",
"CONTBY": "Glenn Cochran",
"CONTTYPE": "2 - Follow Up Call",
"DESCRIPTION": "Informed customer of credit acceptance status. Jon to phone an confirm order.",
"ID": 4
},
{
"CONTSTART": "08/04/96 13:22:00",
"CONTEND": "08/04/96 13:35:00",
"CONTNAME": "Gene Flower",
"CONTBY": "Jon McCready",
"CONTTYPE": "5 - Order Confirmation",
"DESCRIPTION": "Confirmed order for model 278A w/5HP motor, 220 elec., and 4 additional jets. John to schedule delivery in 4 - 6 weeks.",
"ID": 5
},
{
"CONTSTART": "08/15/96 16:32:00",
"CONTEND": "08/15/96 16:34:00",
"CONTNAME": "Gene Flower",
"CONTBY": "John Dewey",
"CONTTYPE": "7 - Delivery Schedule",
"DESCRIPTION": "Delivery scheduled with customer for 8/17/1996 10:30am at home address. See invoice for specific instructions.",
"ID": 6
},
{
"CONTSTART": "08/18/96 10:16:00",
"CONTEND": "08/18/96 10:22:00",
"CONTNAME": "Gene Flower",
"CONTBY": "Glenn Cochran",
"CONTTYPE": "2 - Follow Up Call",
"DESCRIPTION": "Tub is now installed. Customer had a few questions. Answered these. Customer is happy.",
"ID": 7
},
{
"CONTSTART": "08/03/96 13:25:00",
"CONTEND": "08/03/96 14:02:00",
"CONTNAME": "Jo Sine",
"CONTBY": "Glenn Cochran",
"CONTTYPE": "1 - Initial Consultation",
"DESCRIPTION": "Determined customer's need. Gave her literature. Customer will be in next week to place an order.",
"ID": 8
},
{
"CONTSTART": "08/03/96 14:55:00",
"CONTEND": "08/03/96 03:06:00",
"CONTNAME": "Jo Sine",
"CONTBY": "Jon McCready",
"CONTTYPE": "5 - Order Confirmation",
"DESCRIPTION": "Customer placed and paid for order for model 299C w/2HP moter, 110 elec. + gas heat. Model is currently in stock and needs to be scheduled for delivery.",
"ID": 9
},
{
"CONTSTART": "08/03/96 16:15:00",
"CONTEND": "08/03/96 16:21:00",
"CONTNAME": "Jo Sine",
"CONTBY": "John Dewey",
"CONTTYPE": "7 - Delivery Schedule",
"DESCRIPTION": "Delivery scheduled with customer for 8/7/1996 12:00 noon at customer's home address.",
"ID": 10
},
{
"CONTSTART": "08/07/96 12:00:00",
"CONTEND": "08/07/96 12:45:00",
"CONTNAME": "Jo Sine",
"CONTBY": "John Dewey",
"CONTTYPE": "8 - Installation",
"DESCRIPTION": "Tub installed and filled in backyard. Explained basic operation.",
"ID": 11
},
{
"CONTSTART": "08/17/96 10:30:00",
"CONTEND": "08/17/96 11:17:00",
"CONTNAME": "Gene Flower",
"CONTBY": "John Dewey",
"CONTTYPE": "8 - Installation",
"DESCRIPTION": "Tub installed and filled in gazebo. Went over basic operating instructions.",