Our commitment to LabWindows/CVI users does not end with the sale. We offer a wide selection of services and support programs that ensure success in building virtual instrumentation systems with LabWindows/CVI -- like thousands of scientists and engineers already do!
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Introduction
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The Alliance Program is a network of third-party developers and consultants who are experts with our products. The National Instruments Solutions manual lists additional libraries and solutions by our Alliance members to help you use LabWindows/CVI. In addition, the manual lists industry-specific experts that you can hire to help you build custom applications.
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The Alliance Program
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The Instrument Library Developers Program (ILDP) is a training program for instrument manufacturers to learn how they can develop and deliver LabWindows/CVI drivers for their instruments. Through the ILDP, National Instruments and our partners in the instrument industry can deliver valuable development tools for our common customers. Today, there are more than 500 instrument drivers available for LabWindows/CVI users at no extra charge when they purchase LabWindows/CVI. The ILDP is a big reason for the success and growth of the LabWindows/CVI instrument library.
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The Alliance Program
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The VXIplug&play Systems Alliance is a group of VXI instrument vendors dedicated to making VXI system integration easier. Through the efforts of the alliance, VXI instrument manufacturers are now delivering LabWindows/CVI instrument drivers with each of their new instruments -- making software integration a much simpler task for the end-user.
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The Alliance Program
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Local LabWindows/CVI User Groups have been organized in many areas to periodically discuss new product features, development tips and techniques, and interesting applications. Ask your local National Instruments representative about the User Group in your area.
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The Alliance Program
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Through the National Instruments Customer Education department, you can get up to speed on all of the time-saving development tools and techniques in LabWindows/CVI. The three-day, hands-on LabWindows/CVI Basics class will improve your development productivity with lessons on creating GUIs, controlling GPIB instruments, acquiring data with a plug-in DAQ board, and using instrument drivers. There are also training courses on GPIB, VXI, and a C primer course.
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The Alliance Program
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The Maintenance and Support Program (MSP) keeps you up to date with the latest LabWindows/CVI releases and technical information throughout the year. MSP members receive automatic, free software upgrades to new versions of LabWindows/CVI, priority technical support, and discounts on training classes.
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The Alliance Program
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The National Instruments FaxBack system has valuable application notes, common questions and answers, driver update information, and product literature available for LabWindows/CVI users. Call any time to get the latest product information at (512) 418-1111.
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The Alliance Program
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The National Instruments World Wide Web home page -- InstrumentationWeb -- has new product information, online catalog pages, technical product data, and links to other instrumentation-based home pages. Try it today: www.natinst.com.
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The Alliance Program
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You can download instrument driver updates, send code segments to our technical support teams, and find the latest common questions documents on the National Instruments technical support FTP site, at ftp.natinst.com.
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The Alliance Program
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If you have questions about using LabWindows/CVI, suggestions for new features, or are seeking development tips for your next project, try sending them to our email addresses for product feedback and technical support:
LabWindows/CVI: lw.support@natinst.com
GPIB: gpib.support@natinst.com
VXI: vxi.support@natinst.com
DAQ: daq.support@natinst.com
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The Alliance Program
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Technical support engineers are available from 8 a.m. to 6 p.m. to answer your product questions and help you with suggestions as you develop your systems using LabWindows/CVI. Call or fax your questions in the U.S. to either of the following numbers:
phone: (512) 795-8248
fax: (512) 794-5678
In other countries, contact your local National Instruments office.
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The Alliance Program
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As you can see, National Instruments offers a wide selection of programs and services that can help you be successful with LabWindows/CVI.
