PC World Komputer 1998 April A

home *** CD-ROM | disk | FTP | other *** search

/ PC World Komputer 1998 April A / Pcwk4a98.iso / SHAREWAR / hd / TiraNov / MANUAL.TXT next >

Wrap

Text File | 1998-02-06 | 39.4 KB | 923 lines

TIRAMISU FOR NOVELL - SOPHISTICATED DATA RECOVERY (c) 1996, 1997, 1998 by Plug'n Play, Uwe Gissemann MANUAL 1. OVERVIEW 2. SYSTEM REQUIREMENTS 3. INSTALLATION 3.1. Boot diskette 3.2. Specify swap area 3.3. Which drive to RECOVER. 3.4. How to copy some or all files to a safe medium 4. RESULTS 4.1. Recovery quality 5. RESTRICTIONS 6. OPTIONS 6.1. Specify swap area 6.2. Restrict sectors 6.3. Logging (Logfile) 6.4. Restart from last / Keep for next session 6.5. Valid FAT Required 6.6. DET maintainance mode 7. VOLUME SELECTION WINDOW 8. TROUBLE SHOOTING 8.1. Computer frozen or runtime error 8.2. The resulting files contain garbage only 8.3. No volumes found at all or volume not listed 8.4. Drive structure recognition routine fails 8.5. "Restrict sectors" must match previous setting 8.6. Wrong disk size 8.7. Get a new version 9. REGISTRATION 10. NO WARRENTY 11. DISCLAIMER 1. OVERVIEW TIRAMISU FOR NOVELL is a software for reconstructing data from a crashed Novell server drive. It helps when the drive is - hit by a virus - formatted - 'fdisk'ed - zapped by a power failure - damaged by applications TIRAMISU FOR NOVELL scans the drive even when there are physical damages. The found data is analyzed and reconstructed. TIRAMISU FOR NOVELL can handle drives without readable boot sector, readable FAT or readable directories. It can recover data if you are unable to start the SERVER.EXE. It can handle drives that are not recognized by DOS anymore. TIRAMISU FOR NOVELL automatically creates a VIRTUAL DRIVE in memory. This virtual drive looks like a usual file manager. You can see the lost directories and files of your crashed drive. Now files and directories can be viewed and copied to a safe medium. The extensive use of our sophisticated pattern recognition technology enables TIRAMISU FOR NOVELL to put the right pieces of data together again. Even disks with very few administrative informations left can reach a high recovery quality. TIRAMISU FOR NOVELL is NON DESTRUCTIVE and READ ONLY. It does not put any data onto your crashed drive. Recovered data are restored to another destination (disk, diskette, network, interlink). TIRAMISU is run from a DOS diskette or drive. TIRAMISU FOR NOVELL works on NOVELL 3.XX and 4.XX with and without file compression. (For further information see section 4.1). Versions for DOS/WINDOWS (FAT16, FAT32) and WINDOWS-NT (NTFS) are available too. 2. SYSTEM REQUIREMENTS - 386 processor and up - 8 MB RAM and up Depending on the size of the drive to be recovered we recommend a 486 with 16 MB RAM. Installing 12 MB of EMS (Version 4) is recommended. 3. INSTALLATION 3.1. Boot diskette Create a boot diskette with a CONFIG.SYS similar to this: ┌─────────────────────┐ │files=25 │ │device=himem.sys │ │device=emm386.exe ram│ │DOS=HIGH │ └─────────────────────┘ Make sure you have specified the correct drive parameters in BIOS setup (Look to sec 8.6.). Boot the computer and start the program TIRANOV.EXE (best starting point is a good second harddisk). 3.2. Specify swap area By default TIRAMISU FOR NOVELL uses EMS as swap area. If for some reason there is no or not enough EMS you can specify a swap area on disk. Select OPTION -> DATA RECOVERY, tag 'DISK', specify path. CAUTION: Do not swap to the drive you intend to recover. You can swap to another computer via INTERLINK if you do not have enough memory or a second hard drive (typical laptop situation). However this should be your last choice because the speed would decrease dramatically. 3.3. Which drive to RECOVER. You can switch between the drives using the TAB key. Hit RECOVER for the drive you want to recover. HD 128 is normaly C: and 129 is D: and so on... ┌──────────────────────────────────────────────────────────────────┐ │ File Options Registration Help Registered 14:05:35 │ │ TIRAMISU FOR NOVELL DATA RECOVERY │ │ SOPHISTICATED DATA RECOVERY (V2.13) STATUS │ │ (c) '96 by Plug'n Play, Uwe Gissemann │ │ CLASSIFICATION│ │┌─── HD 128 ────┐┌─── HD 129 ────┐╔═══ HD 130 ════╗ Scan │ ││ 786* 64* 63 ││ 611* 64* 63 │║ 1024* 64* 32 ║ │ ││ 3169152 sec ││ 2463552 sec │║ 2097152 sec ║ INTERVAL │ ││ 1547 MB ││ 1202 MB │║ 1024 MB ║ Calc │ ││ RECOVER ▄ ││ RECOVER ▄ │║ RECOVER ▄ ║ Test │ ││ ▀▀▀▀▀▀▀▀▀ ││ ▀▀▀▀▀▀▀▀▀ │║ ▀▀▀▀▀▀▀▀▀ ║ Size │ │└───────────────┘└───────────────┘╚═══════════════╝ │ │ VOLUME │ │ Fat │ │ Trans │ │ Fet │ │ Files │ │ │ │ DONE │ │ │ │Alt+F3 Close F10 Menu F7 Copy F8 View E:28896 403648 │ └──────────────────────────────────────────────────────────────────┘ TIRAMISU FOR NOVELL starts processing. Depending on your system's speed and the size of your drive this can take 30 minutes or even up to 24 hours. Finally you will be shown a window containing propositions what the lost Novell volume(s) might have been. ┌──────────────────────────────────────────────────────────────────┐ │ File Options Registration Help Registered 14:05:35 │ │ TIRAMISU FOR NOVELL DATA RECOVERY │ │ SOPHISTICATED DATA RECOVERY (V2.13) STATUS │ │ (c) '96 by Plug'n Play, Uwe Gissemann │ │ CLASSIFICATION│ │┌─── HD 128 ────┐┌─── HD 129 ────┐╔═══ HD 130 ════╗ Scan │ ││ 78╔═[■]═══════════ Select a volume to recover ═══════╗ │ ││ 31║ START: 238544 ( 942MB) BS: 8KB SCORE:29 ║VAL │ ││ 1║ START: 62544 ( 90MB) BS: 8KB SCORE:6 ■ ║c │ ││ R║ START: 223568 (*378MB) BS: 8KB SCORE:1 ▒ ║t │ ││ ▀║ START: 68752 (*605MB) BS: 8KB SCORE:1 ▒ ║e │ │└────║ START: 131184 (*684MB) BS: 8KB SCORE:1 ║ │ │ ║ ║E │ │ ║ OK ▄ Cancel ▄ ║ │ │ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ns │ │ ╚══════════════════════════════════════════════════╝ │ │ Files │ │ │ │ DONE │ │ │ │Alt+F3 Close F10 Menu F7 Copy F8 View E:28896 403648 │ └──────────────────────────────────────────────────────────────────┘ Select the entry that describes your lost volume best. THE BEST CHOICE IS USUALLY THE FIRST ENTRY. Entries with a high score are better than low ones. Entries without "*" are better than entries with a "*". Ignore entries that start at 0. Please read section 7 ("VOLUME SELECTION WINDOW") for further information or if the recovery is not successful. TIRAMISU FOR NOVELL continues processing. This can take up to 2 hours. 3.4. How to copy some or all files to a safe medium Now you see the virtual drive and you can view and copy (registered version only) the files to any DOS-available destination by pressing the F7-key. 4. RESULTS The virtual drive is a file manager like window. It will look like this: File Options Registration Help Not registered 16:30:03 ╔═[■]═══════════════╤════ Virtual Drive ════════════════════════════[]═╗ ║ ├──ETC _RUN.OVL 2815 19.01.93 10:33 _____r 00002 ║ │ └──SAMPLES ▒ WHOAMI.EXE 26843 11.05.93 10:49 _____r 00002■ ║ ├──00000158.DIR ▒ NPRINTER.EXE 43008 01.06.93 09:19 _____r 00001▒ ║ ├──MAIL ▒ ALLOW.EXE 22557 13.05.93 12:29 _____r 00001▒ ║ │ └──1 ▒ SETTTS.EXE 11471 14.04.93 16:55 _____r 00002▒ ║ ├──PUBLIC ▒ REMOVE.EXE 27513 14.04.93 09:47 _____r 00001▒ ║ │ ├──WIN ▒ PCONSOLE.EXE 183523 01.06.93 01:32 _____r 00001▒ ║ │ ├──OS2 ▒ STATUS.ME 1022 11.09.92 20:30 ______ 00000▒ ║ │ │ └──BAK ▒ SYS$HELP.DAT 14092 29.01.91 14:39 _____r 00002▒ ║ │ ├──IBM_PC ▒ TEXTUTIL.HEP 11735 26.10.92 16:06 _____r 00002▒ ║ │ │ ├──MSDOS ■ SYSTIME.EXE 7285 14.04.93 17:16 _____r 00002▒ ║ │ │ │ ├──V6.22 ▒ SYS$MSG.DAT 25138 30.01.91 15:10 _____r 00002▒ ║ │ │ │ └──V5.00 ▒ SYSCON.EXE 273454 11.04.94 15:33 ______ 00002▒ ║ │ │ └──WIN ▒ USERLIST.EXE 20023 06.05.93 10:59 _____r 00002▒ ║ │ │ └──V3.1 ▒ BTRCALLS.DLL 40674 20.09.91 01:23 ______ 00000▒ ║ │ ├──UNIX ▒ NWLOCALE.DLL 34480 18.05.93 13:00 a_____ 00002▒ ║ │ └──NLS ▒ VOLINFO.EXE 81587 14.04.93 15:16 _____r 00002▒ ║ ├──HPCS ▒ NPRINT.MSG 17990 18.05.93 09:26 a_____ 00000▒ ║ │ ├──FAXWARE ▒ NCOPY.EXE 99373 03.05.93 17:08 _____r 00001▒ ║ │ │ ├──CLIENTS ▒ SETPASS.EXE 23947 19.04.93 10:55 _____r 00002▒ ║ │ │ │ ├──DOS TLIST.EXE 23945 12.04.93 13:44 _____r 00002 ╚▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓═╧══════════════════════════════════════════════════─┘ Alt+F3 Close F10 Menu F7 Copy F8 View E:25M 326696 On the left side you can see the directory names. Depending on the drive's condition there might some dummy directories (e.g. 00000158.DIR). The right part of the windows contains the file and directory entries of the directory you selected on the left side. You can copy (registered version only) the recovered files either from the left or the right side of the virtual drive window. If you want to retrieve the whole drive you should select "ROOT" on the left side and press F7-Copy. 4.1. Recovery quality Of course the quality of the recovered files depends on the condition of the drive. If the recovery was done without FAT (usually entries with a "*" from the VOLUME SELECTION WINDOW) the quality might be poor due to file fragmentation. IF YOUR SYSTEM WAS A NETWARE 4.XX *WITH* "FILE COMPRESSION" A RECOVERY WITHOUT FAT WILL BE COMPLETE GARBAGE. You should check the recovery quality before purchasing TIRAMISU FOR NOVELL. The recovery quality of a single file can be checked this way: Select a file in the right part of the window and press the space key. You will see a window like this: File Options Registration Help Not registered 16:30:03 ╔═[■]═══════════════╤════ Virtual Drive ════════════════════════════[]═╗ ║ ├──ETC _RUN.OVL 2815 19.01.93 10:33 _____r 00002 ║ │ └──SAMPLES ▒ WHOAMI.EXE 26843 11.05.93 10:49 _____r 00002■ ║ ├──0╔═[■]═══════════════════ WHOAMI.EXE ════════════════════════╗00001▒ ║ ├──M║Attributes: _____r 00001▒ ║ │ └║Date: 11.05.93 ▓00002▒ ║ ├──P║Time: 10:49:10 ▓00001▒ ║ │ ├║Length: 26843 (x000068DB) ▓00001▒ ║ │ ├║Start: 8329 (x00002089) ▓00000▒ ║ │ │║Group: 689 (x000002B1) ▓00002▒ ║ │ ├║ID: 758 (x000002F6) ▓00002▒ ║ │ │║File uses Fatx ▓00002▒ ║ │ │║00002089─0000208A─0000208B─0000208C─│ ▓00002▒ ║ │ │║ ▓00002▒ ║ │ │║ ▓00002▒ ║ │ │║ Ok ▄ ▓00000▒ ║ │ ├║ ▀▀▀▀▀▀▀▀ 00002▒ ║ │ └╚═■▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒═╝00002▒ ║ ├──HPCS ▒ NPRINT.MSG 17990 18.05.93 09:26 a_____ 00000▒ ║ │ ├──FAXWARE ▒ NCOPY.EXE 99373 03.05.93 17:08 _____r 00001▒ ║ │ │ ├──CLIENTS ▒ SETPASS.EXE 23947 19.04.93 10:55 _____r 00002▒ ║ │ │ │ ├──DOS TLIST.EXE 23945 12.04.93 13:44 _____r 00002 ╚▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓═╧══════════════════════════════════════════════════─┘ Alt+F3 Close F10 Menu F7 Copy F8 View E:25M 326696 Important for the quality is the statement "File uses FATX". If no FAT has been used at all the recovery quality might be poor. Return to the file manager window and VIEW (F8) the file. You should see the content of this file in a hex viewer. HINT: Ascii text files are easiest to check (*.TXT, *.BAT). However, you also can check EXE or DLL files. They start with "MZ" followed by binary data. 5. RESTRICTIONS Since TIRAMISU FOR NOVELL is very memory hungry, your PC might run out of memory. If you face this problem, install a memory manager with as much RAM and EMS as possible. Watch the available memory displayed at the bottom line. The value displayed at the far right shows the free RAM. The E:XXX shows the free EMS. The RAM should not go below 50000. You can recover drives up to 8GB. However the actual ability might be limited by the memory available. We are working on further upgrades to improve the handling of bigger drives. 6. OPTIONS There are several options you can change in the OPTIONS->DATA RECOVERY screen: ╔═[■]═════════ Tiramisu Data Recovery Options ═════════════╗ ║ Swap area: ***CAUTION: Don't swap to the drive ║ ║ () EMS you intend to recover! ║ ║ ( ) Disk C:\TEMP ║ ║ ║ ║ [ ] Restrict sectors ║ ║ Scan 0 to 0 ║ ║ ║ ║ Logging to file: ║ ║ ║ ║ [ ] Restart from last [ ] Keep for next session ║ ║ Restart file directory: C:\TEMP ║ ║ ║ ║ ║ ║ [X] Valid fat required [ ] DET maintainance mode ║ ║ ║ ║ OK ▄ Cancel ▄ ║ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════════════════════════╝ 6.1. Specify swap area By default TIRAMISU FOR NOVELL uses EMS as swap area. If for some reason there is no or not enough EMS you can specify a swap area on disk. Select OPTION -> DATA RECOVERY, tag 'DISK', specify path. CAUTION: Do not swap to the drive you intend to recover. You can swap to another computer via INTERLINK if you do not have enough memory or a second hard drive (typical laptop situation). However this should be your last choice because the speed would decrease dramatically. 6.2. Restrict sectors By default the whole drive will be scanned for Novell partitions. If for example you *know* that the Novell volume you want to recover is somewhere between sector 0 and sector 500000 of a 2GB drive (=4000000 sectors) you can specify the area that will be scanned by TIRAMISU FOR NOVELL. This will speed up the recovery process. 6.3. Logging (Logfile) Use this option to create a log file of TIRAMISU's processing. This might be interesting for debug purposes. 6.4. Restart from last / Keep for next session The scanning of the drive can take up to several hours. It might be a good idea to keep the results of the drive scan for a future run of TIRAMISU FOR NOVELL. For doing this select OPTION -> DATA RECOVERY, tag KEEP FOR NEXT SESSION. This generates two files: SCAN_RES.RST and INTERVAL.RST. If you want to use scan results from a previous session tag RESTART FROM LAST. Specify a directory if you tagged one of these options. You always must select this option BEFORE hitting the RECOVER button. 6.5. Valid FAT Required By default TIRAMISU FOR NOVELL expects to find a valid FAT or at least FAT fragments on the drive. If TIRAMISU FOR NOVELL does not find the volume you want to recover untag this option. However, a recovery without any FAT will be poor. 6.6. DET maintainance mode By default TIRAMISU FOR NOVELL uses Novell's "directory entry tables (DET)". It might happen that these DETs are corrupt. If you miss files in the "Virtual Drive" tag this option on. Please note that this option does not effect the recovery quality of a single file. 7. VOLUME SELECTION WINDOW In this window you have to choose which volume you are going to recover. It is the most important decision you have to make during the data recovery process. ┌──────────────────────────────────────────────────────────────────┐ │ File Options Registration Help Registered 14:05:35 │ │ TIRAMISU FOR NOVELL DATA RECOVERY │ │ SOPHISTICATED DATA RECOVERY (V2.13) STATUS │ │ (c) '96 by Plug'n Play, Uwe Gissemann │ │ CLASSIFICATION│ │┌─── HD 128 ────┐┌─── HD 129 ────┐╔═══ HD 130 ════╗ Scan │ ││ 786* 64* 63 ││ 611* 64* 63 │║ 1024* 64* 32 ║ │ ││ 3169152╔═[■]═══════════ Select a volume to recover ═══════╗ │ ││ 1547 M║ START: 238544 ( 942MB) BS: 8KB SCORE:29 ║ │ ││ RECOVE║ START: 62544 ( 90MB) BS: 8KB SCORE:6 ■ ║ │ ││ ▀▀▀▀▀▀║ START: 223568 (*378MB) BS: 8KB SCORE:1 ▒ ║ │ │└─────────║ START: 68752 (*605MB) BS: 8KB SCORE:1 ▒ ║ │ │ ║ START: 131184 (*684MB) BS: 8KB SCORE:1 ║ │ │ ║ ║ │ │ ║ OK ▄ Cancel ▄ ║ │ │ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ │ │ ╚══════════════════════════════════════════════════╝ │ │ │ │ DONE │ │ │ │Alt+F3 Close F10 Menu F7 Copy F8 View E:28896 403648 │ └──────────────────────────────────────────────────────────────────┘ Select the entry that describes your lost volume best. THE BEST CHOICE IS USUALLY THE FIRST ENTRY. Every entry contains the following information: - Start sector of this volume (to be more exact: start of first FAT of this volume) - Size of this volume - Block size used by this volume - Score (entries with high scores are more likely to be valid than others) - A '*' indicates an inconstistency between the found FAT and the data Entries with a high score are better than low ones. Entries without "*" are better than entries with a "*". Please note that the proposed volumes are not neccessaryly real existing volumes. TIRAMISU uses advanced pattern recognition algorithms to decide which structure was the most likely. If the default choice does not show correct results or you are recovering a volume of a drive with more than one volume you must have a close look at the VOLUME SELECTION WINDOW. Example: Let's suppose you want to recover the third attached hard drive (HD 130). It is a 1GB drive that had this design before the crash: - 1 small DOS partition with 10MB - 1 Netware partition with two volumes: One volume with about 80MB One volume with about 900MB We want to calculate now which values for "START" we are looking for. The Netware partition begins after the small DOS partition. Therefore it begins approximately at sector 20000 (1 sector = 0.5KB). However, the start of the file system is defined by TIRAMISU as the location of cluster 0. This is usually the location of the start of the first FAT, not the start of the partition. The disk space used for additional administration outside of the file system takes about 20MB. Therefore the start of the first volume (to be exactly: cluster 0 of the first volume's file system) is somewhere at sector 60000. The 2nd entry of the window will be correct for the 1st volume. The displayed size (90MB) is similar to the remembered size (80MB). If you want to recover the 2nd volume add the size of the first volume (80-90 MB) to the 60000 from the calculation above. This is a value of about 230000. Entry one is the correct entry for the 2nd volume. ╔═[■]═══════════ Select a volume to recover ═══════╗ ║ START: 238544 ( 942MB) BS: 8KB SCORE:29 ║ ║ START: 62544 ( 90MB) BS: 8KB SCORE:6 ■ ║ ║ START: 223568 (*378MB) BS: 8KB SCORE:1 ▒ ║ ║ START: 68752 (*605MB) BS: 8KB SCORE:1 ▒ ║ ║ START: 131184 (*684MB) BS: 8KB SCORE:1 ║ ║ ║ ║ OK ▄ Cancel ▄ ║ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════════════════╝ HINT: If possible do not use entries with a '*'. If the volume you want to recover is definitely not listed please read section 8.4. ("Drive structure recognition routine fails"). 8. TROUBLE SHOOTING 8.1. Computer frozen or runtime error Sometimes you might think the computer is frozen and TIRAMISU FOR NOVELL is crashed. Be patient! Some procedures might take up to one hour. If TIRAMISU FOR NOVELL crashes you usually get an error code. If the program crashes check the available EMS and disk space. 32 MB ram configured as EMS are good. 8.2. The resulting files contain garbage only If you get only garbage files please read section 7 ("VOLUME SELECTION WINDOW") 8.3. No volumes found at all or volume not listed If TIRAMISU FOR NOVELL does not find any volume tag off the option "Valid FAT required". Re-run TIRAMISU FOR NOVELL. Read section 7 ("VOLUME SELECTION WINDOW"). Read section 8.4. ("Drive structure recognition routine fails"). 8.4. Drive structure recognition routine fails If the "VOLUME SELECTION WINDOW" does not show your volume there are two possible reasons: - there is no volume anymore or the damage is too severe - TIRAMISU's drive structure routine has failed (yes, this can happen) The second reason can be solved the "hard way". Only professionals with a strong background should try the following solution. Please understand that we do not provide support on the following procedure. 1. Start Norton's DISKEDIT. Select the drive you want to recover PHYSICALLY. 2. Do a SEARCH for the hexadecimal string 00 00 00 00 01 00 00 00 01 00 00 00 02 00 00 00 Check if the found sector looks "similar" to this: ╔════════════════════════Disk Editor═════════════════════════╗ ║Physikalischer Sektor: Zyl 30, Seite 34, Sektor 17 ║ ║00000000: 00 00 00 00 01 00 00 00 - 01 00 00 00 02 00 00 00║ ║00000010: 02 00 00 00 03 00 00 00 - 03 00 00 00 04 00 00 00║ ║00000020: 04 00 00 00 05 00 00 00 - 05 00 00 00 06 00 00 00║ ║00000030: 06 00 00 00 07 00 00 00 - 07 00 00 00 08 00 00 00║ ║00000040: 08 00 00 00 09 00 00 00 - 09 00 00 00 0A 00 00 00║ ║00000050: 0A 00 00 00 FF FF FF FF - 02 00 00 00 0C 00 00 00║ ║00000060: 03 00 00 00 FF FF FF FF - 00 00 00 00 FF FF FF FF║ ║00000070: 00 00 00 00 FF FF FF FF - 00 00 00 00 FF FF FF FF║ ║00000080: 00 00 00 00 FF FF FF FF - 00 00 00 00 61 14 00 00║ ║00000090: 00 00 00 00 FF FF FF FF - 03 00 00 00 97 00 00 00║ ║000000A0: 06 00 00 00 18 00 00 00 - 00 00 00 00 16 00 00 00║ ║000000B0: 01 00 00 00 17 00 00 00 - 02 00 00 00 00 01 00 00║ ║000000C0: 07 00 00 00 19 00 00 00 - 08 00 00 00 FF FF FF FF║ ║000000D0: 7F 00 00 00 1F 00 00 00 - 00 00 00 00 1C 00 00 00║ ║000000E0: 01 00 00 00 FF FF FF FF - 3C 00 00 00 1E 00 00 00║ ║000000F0: 3D 00 00 00 32 00 00 00 - 80 00 00 00 2B 00 00 00║ ║00000100: 00 00 00 00 21 00 00 00 - 01 00 00 00 22 00 00 00║ ║00000110: 02 00 00 00 23 00 00 00 - 03 00 00 00 24 00 00 00║ ║00000120: 04 00 00 00 25 00 00 00 - 05 00 00 00 26 00 00 00║ ║00000130: 06 00 00 00 27 00 00 00 - 07 00 00 00 28 00 00 00║ ║ Sektor 62,544 von 2,097,151 Zyl 30, Seite 34, Sektor 17║ ║ Festplatte 3 Datei-Offset 0, Hex 0║ ╚════════════════════════════════════════════════════════════╝ This is the start of a Netware FAT. Write down the sector number (62544 in the example above) Repeat the search until the end of drive. Write down any sector number you find this way. Finally you will have a list of sector numbers: 62544 63056 238544 239056 Note that Netware has two FATs. The 2nd FAT is usually allocated 512 sectors after the 1st FAT. Remember that TIRAMISU defines the start of FAT1 as cluster 0 (=start) of the file system. Your commented list will look like this: 62544 FAT1 of 1st volume START OF 1ST VOLUME 63056 FAT2 of 1st volume 238544 FAT1 of 2nd volume START OF 2ND VOLUME 239056 FAT2 of 2nd volume 3. Leave Norton's DISKEDIT 4. Start TIRAMISU FOR NOVELL 5. Go into OPTIONS, tag "KEEP FOR NEXT" on 6. Start the recovery 7. When you get the "VOLUME SELECTION WINDOW" press ESCAPE and leave TIRAMISU FOR NOVELL 8. TIRAMISU has created two files: SCAN_RES.RST INTERVAL.RST INTERVAL.RST contains the found drive structures in a plain text format. Every single structure occupies 3 lines. ┌─────────────────────┐ │<block size> │ ┐ │0 │ ├ 1st found structure │<start sector> │ ┘ │<block size> │ ┐ │0 │ ├ 2nd found structure │<start sector> │ ┘ │<block size> │ ┐ │0 │ ├ 3rd found structure │<start sector> │ ┘ │<block size> │ ┐ │0 │ ├ 4th found structure │<start sector> │ ┘ │<block size> │ ┐ │0 │ ├ 5th found structure │<start sector> │ ┘ │: │ ┐ │: │ ├ more found structures │: │ ┘ └─────────────────────┘ We will write our own INTERVAL.RST now. Delete the file INTERVAL.RST. In step 2 we found the START values. We do not know the block sizes yet. If you remember the block size from the installation - great! If not, possible block size are (in sectors): 8 (4KB) 16 (8KB) 32 (16KB) 64 (32KB) (Netware 4.XX only) 128 (64KB) (Netware 4.XX only) Create an INTERVAL.RST entry for each combination of the START value and the BLOCK SIZE value: Create a new file INTERVAL.RST with a text editor that looks like this: ┌─────────────────────┐ │8 │ │0 │ │62544 │ │16 │ │0 │ │62544 │ │32 │ │0 │ │62544 │ │64 │ │0 │ │62544 │ │128 │ │0 │ │62544 │ │8 │ │0 │ │238544 │ │16 │ │0 │ │238544 │ │32 │ │0 │ │238544 │ │64 │ │0 │ │238544 │ │128 │ │0 │ │238544 │ └─────────────────────┘ 9. Re-run TIRAMISU FOR NOVELL with the option "RESTART FROM LAST" You will be shown this partition selection window: ╔═[■]═══════════ Select a volume to recover ═══════════════╗ ║ START: 62544 ( 22MB) BS: 4KB SCORE:1 ║ ║ START: 62544 ( 90MB) BS: 8KB SCORE:1 ■ ║ ║ START: 62544 ( 360MB) BS: 16KB SCORE:1 ▒ ║ ║ START: 62544 ( 1441MB) BS: 32KB SCORE:1 ▒ ║ ║ START: 62544 ( 5767MB) BS: 64KB SCORE:1 ▒ ║ ║ START: 238544 ( 235MB) BS: 4KB SCORE:1 ▒ ║ ║ START: 238544 ( 942MB) BS: 8KB SCORE:1 ▒ ║ ║ START: 238544 ( 3768MB) BS: 16KB SCORE:1 ▒ ║ ║ START: 238544 ( 15073MB) BS: 32KB SCORE:1 ■ ║ ║ START: 238544 ( 60293MB) BS: 64KB SCORE:1 ║ ║ ║ ║ OK ▄ Cancel ▄ ║ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════════════════════════╝ Choose the entries that fit most. For the first (80MB) volume: START: 62544 ( 90MB) BS: 8KB SCORE:1 For the second (900MB) volume: START: 238544 ( 942MB) BS: 8KB SCORE:1 Proceed as usual. 8.5. "Restrict sectors" must match previous setting If you selected "Restrict sectors" *and* "Keep for next session" you must enter the same sector range for a further session using "Restart from last". 8.6. Wrong disk size A nasty source of problems is a wrong disk size reported from BIOS. Check the size TIRAMISU FOR NOVELL thinks your drive has: ╔═══ HD 128 ════╗ ║ 1022*64* 63 ║ ║ 4120704 sec ║ ║ 2012 MB ║ ║ RECOVER ▄ ║ ║ ▀▀▀▀▀▀▀▀▀ ║ ╚═══════════════╝ If this size (2012 MB in this example) is not correct you won't get correct recovery results. Reboot your computer and enter the BIOS setup. Let it "auto detect" (if available) the drive size or enter the values manually. If the drive is bigger than 504 MB make sure the LBA mode is enabled. If you still get a wrong drive size try this (experts only!): - make a backup of the very first sector (physical sector 0,0,1) - Overwrite the very first sector (512 bytes) with zeros. You can use a disk editor like Norton's DISKEDIT for this task. Reboot the computer again. 8.7. Get a new version Download a new version from our Internet site (address below). If you find any bugs, please send a description to one of the addresses below or use our support form at "http://www.recovery.de". 9. REGISTRATION TIRAMISU IS DISTRIBUTED AS SHAREWARE. FEEL FREE TO COPY, DISTRIBUTE OR UPLOAD IT TO ANY MEDIUM. The unregistered version has all functions for recovering your crashed hard drive. But only the registered version of TIRAMISU allows you to COPY files from your recovered drive. There are two kinds of licenses available: - A limited version that can only be used for a PERIOD OF ONE WEEK. In effect this is a PAY PER USE registration. The fee is DM 590 (approximately US $390). Orders within the European Community add 15% VAT. - An unlimited version that can be used for an UNLIMITED PERIOD at one computer at the same time. The fee is DM 980 (approximately US $650). Orders within the European Community add 15% VAT. The registration procedure is this: - Run TIRAMISU and check if it can restore your data (VIEW your files) - Select REGISTRATION->REGISTRATION. You will be asked to insert a diskette in drive A:. ╔═[■]════════ Information ═════════════╗ ║ ║ ║ Please insert the license or a ║ ║ blank diskette in drive A: ║ ║ ║ ║ ║ ║ OK ▄ Cancel ▄ ║ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════╝ Please have ready a blank formatted 1.44 MB or 1.2 MB diskette. This diskette will become your license diskette later. Be aware that any data on this diskette might be damaged during this procedure. ╔═[■]══════════ Confirm ═══════════════╗ ║ ║ ║ Disk in drive A: will be prepared ║ ║ now for STEP 1 of registration. ║ ║ DATA MIGHT BE DESTROYED! Continue? ║ ║ ║ ║ Yes ▄ No ▄ ║ ║ ▀▀▀▀▀▀▀▀ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════╝ If you encounter any problems please try it again using a fresh formatted and error free diskette. If you are running TIRAMISU from diskette do not remove the diskette during the registration process because it is needed for reloading overlays. If you do not want to risk this diskette's data, please terminate the program, put the TIRAMISU program files onto a new diskette and start TIRAMISU again to do the registration. Finally you will be shown a 16- or 17-letter code. ╔═[■]════════ Information ═════════════╗ ║ ║ ║ Your license diskette is prepared ║ ║ for registration now. Send us this ║ ║ code: ║ ║ CPYQ BVVN MHVA VCWX K ║ ║ OK ▄ ║ ║ ▀▀▀▀▀▀▀▀ ║ ╚══════════════════════════════════════╝ - Submit this code to the TIRAMISU registration service (preferably by fax, use the form you can find in REGISTER.TXT): Tel.: 49-30-292 00 99 or 49-30-78 70 51 58 (Germany) Fax: 49-30-292 60 63 or 49-30-78 70 51 59 Email: data_recovery@compuserve.com http://www.recovery.de http://ourworld.compuserve.com/homepages/data_recovery Address: Plug 'n Play Uwe Gissemann Scharnweberstr. 43 D-10247 Berlin Germany - Specify the kind of license you want to purchase (7 days license or unlimited license). Send the money or credit card information (VISA, MASTERCARD, AMEX or DINERS). - The registration key will be forwarded to you immediately by fax or email after we charged to your account. - After receiving the registration key from us, please insert the prepared diskette. Start TIRAMISU. Select REGISTRATION->REGISTRATION. Enter the received key in the registration screen. - Ready! Now you can use COPY to save your data. IMPORTANT: Label the diskette as your license diskette. You will need it anytime you run TIRAMISU. The license diskette can not be duplicated. This is a copy protection. The limited license allows you to recover data only from one computer. It is not valid for other systems. (This restriction does not apply for the unlimited license.) 10. NO WARRENTY The quality of data recovery that is done by TIRAMISU depends on: - physical condition of the hard drive - fragmentation of the files - grade of the loss of drive informations TIRAMISU data recovery software, as all applications, has limitations. We cannot provide recovery capabilities under certain conditions. Due to the many variables associated with drive corruption, we cannot guarantee recovery in all cases. However, downloading and running the shareware version gives you the closest idea to what we can offer. All customers are recommended to check the files with the build-in quality control (file information and file viewer) before they buy. We do not do refunds. 11. DISCLAIMER PLUG'N PLAY DOES NOT WARRANT THAT THE SOFTWARE IS ERROR FREE. PLUG'N PLAY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL PLUG'N PLAY BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE DELIVERY, PERFORMANCE OR USE OF THE SOFTWARE, EVEN IF PLUG'N PLAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL PLUG'N PLAY'S LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EXCEED THE LICENSE FEE PAID BY THE BUYER.