This is a sample database; it uses a FAQ form that has status fields which determine the life cycle of the FAQ. It also uses an agent to consolidate multiple FAQ pages into a single page for printing.
Who will use this database?
Webmasters and Web designers creating corporate Intranet and Internet sites.
Where can I find additional information?
Refer to the following documentation database on
http://www.notes.net
Best Practices: Templates and Sample Databases (BPTEMP.NSF).
Access Control:
The default access of this database is "Reader"
For information on
olling out this application, see the Using document.
To roll out this application for demonstration and evaluation purposes, follow these steps:
Make a copy of the database and give it an appropriate filename, title, and path. Work in the copy from here on.
Add your name, and those of others who will be maintaining the FAQ to the database's Access Control List (ACL). If this is a large group of names, you may want to add them to a group in the Public Address Book first, and then add that group to the ACL instead of the individual names.
Make yourself the Manager of the database. All others who will help you maintain the FAQ should be given Author access rights.
(Optional) If you would like to give others access to create documents, check the Create Documents option.
For each individual name or group that you added to the ACL in step 2, select the entry in the ACL and place a check-mark next to the role [FAQ Maintainer].
Change the Default entry in the ACL to "No Access" and make sure that there is no checkmark on the [FAQ Maintainer] role for this entry. (You may change this again later when your FAQ's content is ready to be published.)
Go to the Agents panel and put a checkmark in the box next to the Make Printable FAQ agent in order to enable it. Open the agent and press the "Schedule" button. Specify the name of the server that is hosting the FAQ. Note: you must have permission to run agents on this server, otherwise the agent will not create the printable FAQ document.
Go to the All FAQs view, select all the documents in the view, and delete them from the database.
Create your own documents in the database. Use the workflow process described in
Modify the database's About document with information about the FAQ that you have created.
Bring up the Database Properties dialog, click on the Full Text tab, and click on the Create Index button to make your database searchable.
Determine your access policy for the FAQ. If the FAQ is to be accessible to all authorized users of your server, set the Default entry in the ACL to Reader. If only a subset of the authorized users of your server should have access, create a group in the Public Address Book that lists those users, and add it to the ACL with Reader permission. Do not put a checkmark next to the [FAQ Maintainer] role for this entry.
This is a sample application. It is not intended to be a production application, however you may use it as a model for a FAQ application that more closely matches your requirements.
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Big FAQ
Lotus Domino Frequently Asked Questions
Table of Contents:
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This form is used to format the entry in the Big FAQ for a FAQ.D
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Title
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BigFAQtoc
This form is used to format the entry in the Big FAQ table of contents for a FAQ.
''' Make sure a FAQ has been modified. If not, do nothing.
Dim unproc As NotesDocumentCollection
Dim doc As NotesDocument
anywork% = False
Set unproc = db.UnprocessedDocuments
For i = 1 To unproc.Count
Set doc = unproc.GetNthDocument( i )
If doc.Form(0) = "FAQ" Then
anywork% = True
End If
Call s.UpdateProcessedDoc( doc )
Next
If Not anywork% Then
Exit Sub
End If
''' Get the big faq document
Dim bigfaq As NotesDocument
Dim coll As NotesDocumentCollection
Set coll = db.Search("Form = ""Big FAQ""", Nothing, 0)
Set bigfaq = coll.GetFirstDocument
If bigfaq Is Nothing Then
Set bigfaq = db.CreateDocument
Call bigfaq.ReplaceItemValue( "Form", "Big FAQ" )
End If
''' Clear out the old bigfaq contents and start fresh
Dim bigfaqTOC As NotesRichTextItem
Dim bigfaqBody As NotesRichTextItem
Call bigfaq.RemoveItem( "TOC" )
Call bigfaq.RemoveItem( "Body" )
Set bigfaqTOC = bigfaq.CreateRichTextItem( "TOC" )
Set bigfaqBody = bigfaq.CreateRichTextItem( "Body" )
''' faqs is the view of faq documents
Dim faqs As NotesView
Set faqs = db.GetView( "FAQs" )
''' Process all of the faq documents
Dim faq As NotesDocument
Set faq = faqs.GetFirstDocument
While Not ( faq Is Nothing )
''' Here we render faqs into the big faq. We do it through
''' auxillary forms designed just for this purpose. By setting
''' the form field in the faq, we can override the form to get
''' the form we want. Note the document isn't saved after
''' modifying the form item, so the document on disk still has
''' the correct form.
''' Add the title to the TOC
Call faq.ReplaceItemValue( "Form", "BigFAQtoc" )
Call faq.RenderToRTItem( bigfaqTOC )
''' Add the body to the Body.
Call faq.ReplaceItemValue( "Form", "BigFAQbody" )
Call faq.RenderToRTItem( bigfaqBody )
Set faq = faqs.GetNextDocument( faq )
Wend
''' Save the updated big faq.
Call bigfaq.Save( True, True )
End Sub
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This is the Domino 4.6 Sample FAQ Application. It is provided as a demonstration
of Domino's capabilities. It is designed to show that the security and development
features provided by Domino can easily support requirements for
Document publication management
Retrieval of documents either individually or concatenated for easy printing
See the remaining documents in this database for additional information about features
and functionality.
This application implements a very simple workflow process to manage the publication of
documents. The rules of this workflow are as follows:
When a document is marked as a "Draft" or "Obsolete", only the maintainers of the FAQ may read or edit it.
When one of the maintainers marks a document as "Reserved", it is considered "checked out" by that person. It is visible to all the FAQ maintainers, but editable only by that person.
When a document is marked public, it is visible to all authorized users of the application, but editable only by the FAQ maintainers.
A role in this database's ACL, called "FAQ Maintainers" is used to enforce access privileges
granted during the various stages of the workflow. See the document
Database 'Domino 4.6 Samples: FAQ', View 'All FAQs', Document 'Rolling Out The FAQ'
Database 'Domino 4.6 Samples: FAQ', View 'All FAQs', Document 'Rolling Out The FAQ'
Rolling Out The FAQ
for
additional information about setting up this role.
Note: the Manager of the database has the ability to over-ride the above rules and edit any
document at any time.
This is a sample application. It is not intended to be a production application, however you may
use it as a model for a FAQ application that more closely matches your requirements.
To roll out this application for demonstration and evaluation purposes, follow these steps:
Make a copy of the database and give it an appropriate filename, title, and path. Work in the copy from here on.
Add your name, and those of others who will be maintaining the FAQ to the database's Access Control List (ACL). If this is a large group of names, you may want to add them to a group in the Public Address Book first, and then add that group to the ACL instead of the individual names.
Make yourself the Manager of the database. All others who will help you maintain the FAQ should be given Author access rights.
(Optional) If you would like to give others access to create documents, check the Create Documents option.
For each individual name or group that you added to the ACL in step 2, select the entry in the ACL and place a check-mark next to the role [FAQ Maintainer].
Change the Default entry in the ACL to "No Access" and make sure that there is no checkmark on the [FAQ Maintainer] role for this entry. (You may change this again later when your FAQ's content is ready to be published.)
Go to the Agents panel and put a checkmark in the box next to the Make Printable FAQ agent in order to enable it. Open the agent and press the "Schedule" button. Specify the name of the server that is hosting the FAQ. Note: you must have permission to run agents on this server, otherwise the agent will not create the printable FAQ document.
Go to the All FAQs view, select all the documents in the view, and delete them from the database.
Create your own documents in the database. Use the workflow process described in
Modify the database's About document with information about the FAQ that you have created.
Bring up the Database Properties dialog, click on the Full Text tab, and click on the Create Index button to make your database searchable.
Determine your access policy for the FAQ. If the FAQ is to be accessible to all authorized users of your server, set the Default entry in the ACL to Reader. If only a subset of the authorized users of your server should have access, create a group in the Public Address Book that lists those users, and add it to the ACL with Reader permission. Do not put a checkmark next to the [FAQ Maintainer] role for this entry.
After following these steps, your FAQ will be ready to use.
The FAQ sample application allows users to browse for answers to specific
questions, or to print out a complete set of questions and answers for reference
purposes.
Browser users can see...
an index (i.e., a view) of public FAQ pages
a printable single page with all FAQ documents collected together
Notes client users can see...
a view of public FAQ pages
a view of all FAQ pages
a view containing the printable page
The database launch properties are different for Notes clients and browsers...
the database always opens to the About page for browsers
the database opens to its most recent state for Notes clients
Content creation is supported only from Notes clients.
[<a name="NT00002132">]
What is a FAQ?
[</a>]
FAQ is a term that has come into common use on the Internet. It stands for
"Frequenly Asked Questions". A FAQ is a collection of questions related to
a particular topic, along with the answers to them, made available for the
public to read.
[<a name="NT00002122">]
What is This Sample FAQ For?
[</a>]
This is the Domino 4.6 Sample FAQ Application. It is provided as a demonstration
of Domino's capabilities. It is designed to show that the security and development
features provided by Domino can easily support requirements for
Document publication management
Retrieval of documents either individually or concatenated for easy printing
See the remaining documents in this database for additional information about features
and functionality.
[<a name="NT00002126">]
What Is The Publication Workflow Process Used In This FAQ?
[</a>]
This application implements a very simple workflow process to manage the publication of
documents. The rules of this workflow are as follows:
When a document is marked as a "Draft" or "Obsolete", only the maintainers of the FAQ may read or edit it.
When one of the maintainers marks a document as "Reserved", it is considered "checked out" by that person. It is visible to all the FAQ maintainers, but editable only by that person.
When a document is marked public, it is visible to all authorized users of the application, but editable only by the FAQ maintainers.
A role in this database's ACL, called "FAQ Maintainers" is used to enforce access privileges
granted during the various stages of the workflow. See the document
Database 'Domino 4.6 Samples: FAQ', View 'All FAQs', Document 'Rolling Out The FAQ'
Database 'Domino 4.6 Samples: FAQ', View 'All FAQs', Document 'Rolling Out The FAQ'
Rolling Out The FAQ
for
additional information about setting up this role.
Note: the Manager of the database has the ability to over-ride the above rules and edit any
document at any time.
[<a name="NT0000212E">]
What Are The Features Of This Sample FAQ?
[</a>]
The FAQ sample application allows users to browse for answers to specific
questions, or to print out a complete set of questions and answers for reference
purposes.
Browser users can see...
an index (i.e., a view) of public FAQ pages
a printable single page with all FAQ documents collected together
Notes client users can see...
a view of public FAQ pages
a view of all FAQ pages
a view containing the printable page
The database launch properties are different for Notes clients and browsers...
the database always opens to the About page for browsers
the database opens to its most recent state for Notes clients
Content creation is supported only from Notes clients.
[<a name="NT0000212A">]
How Do I Roll Out My Own FAQ?
[</a>]
This is a sample application. It is not intended to be a production application, however you may
use it as a model for a FAQ application that more closely matches your requirements.
To roll out this application for demonstration and evaluation purposes, follow these steps:
Make a copy of the database and give it an appropriate filename, title, and path. Work in the copy from here on.
Add your name, and those of others who will be maintaining the FAQ to the database's Access Control List (ACL). If this is a large group of names, you may want to add them to a group in the Public Address Book first, and then add that group to the ACL instead of the individual names.
Make yourself the Manager of the database. All others who will help you maintain the FAQ should be given Author access rights.
(Optional) If you would like to give others access to create documents, check the Create Documents option.
For each individual name or group that you added to the ACL in step 2, select the entry in the ACL and place a check-mark next to the role [FAQ Maintainer].
Change the Default entry in the ACL to "No Access" and make sure that there is no checkmark on the [FAQ Maintainer] role for this entry. (You may change this again later when your FAQ's content is ready to be published.)
Go to the Agents panel and put a checkmark in the box next to the Make Printable FAQ agent in order to enable it. Open the agent and press the "Schedule" button. Specify the name of the server that is hosting the FAQ. Note: you must have permission to run agents on this server, otherwise the agent will not create the printable FAQ document.
Go to the All FAQs view, select all the documents in the view, and delete them from the database.
Create your own documents in the database. Use the workflow process described in
Modify the database's About document with information about the FAQ that you have created.
Bring up the Database Properties dialog, click on the Full Text tab, and click on the Create Index button to make your database searchable.
Determine your access policy for the FAQ. If the FAQ is to be accessible to all authorized users of your server, set the Default entry in the ACL to Reader. If only a subset of the authorized users of your server should have access, create a group in the Public Address Book that lists those users, and add it to the ACL with Reader permission. Do not put a checkmark next to the [FAQ Maintainer] role for this entry.
After following these steps, your FAQ will be ready to use.
[<a name="NT00002152">]
What Is The Difference Between The "FAQs" and "All FAQs" Views?
[</a>]
The "FAQs" view contains only documents that are marked "Public".
The "All FAQs" view also contains documents that are marked "Draft",
"Reserved" or "Obsolete".
[<a href="#NT00002132">]
What is a FAQ?
[</a>]
[<a href="#NT00002122">]
What is This Sample FAQ For?
[</a>]
[<a href="#NT00002126">]
What Is The Publication Workflow Process Used In This FAQ?
[</a>]
[<a href="#NT0000212E">]
What Are The Features Of This Sample FAQ?
[</a>]
[<a href="#NT0000212A">]
How Do I Roll Out My Own FAQ?
[</a>]
[<a href="#NT00002152">]
What Is The Difference Between The "FAQs" and "All FAQs" Views?
[</a>]
07/07/97 02:06:42 PM Richard Schwartz/Iris updated -Default-
07/07/97 02:06:32 PM Richard Schwartz/Iris updated Anonymous
07/07/97 02:06:15 PM Richard Schwartz/Iris added Anonymous
07/07/97 02:05:57 PM Richard Schwartz/Iris updated -Default-
07/07/97 02:05:37 PM Richard Schwartz/Iris updated LocalDomainServers
07/07/97 02:05:33 PM Richard Schwartz/Iris updated OtherDomainServers
06/18/97 02:29:34 PM Richard Schwartz/Iris updated -Default-
06/18/97 01:34:09 PM Richard Schwartz/Iris updated -Default-
06/18/97 01:24:01 PM Richard Schwartz/Iris updated -Default-
06/18/97 11:38:31 AM Richard Schwartz/Iris updated -Default-
06/18/97 11:38:26 AM Richard Schwartz/Iris deleted FAQ editors
06/18/97 11:38:16 AM Richard Schwartz/Iris updated role FAQ Maintainer
05/09/96 12:08:30 PM Ned Batchelder/CAM/Lotus updated FAQ editors
05/09/96 12:08:21 PM Ned Batchelder/CAM/Lotus added FAQ editors
05/09/96 12:08:14 PM Ned Batchelder/CAM/Lotus updated -Default-
05/09/96 12:08:04 PM Ned Batchelder/CAM/Lotus deleted alfredo
05/09/96 12:08:03 PM Ned Batchelder/CAM/Lotus deleted Alpha Users
05/09/96 12:08:00 PM Ned Batchelder/CAM/Lotus deleted i-team dev
05/09/96 12:07:58 PM Ned Batchelder/CAM/Lotus deleted ITEAM2
05/09/96 12:07:56 PM Ned Batchelder/CAM/Lotus deleted ITEAM4/INOTES4
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