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- Norton CrashGuard 3.03
- Release Notes
- Copyright 1996, 1997, 1998 Symantec Corporation
- All rights reserved
-
-
- Please read this document carefully; it contains important information
- about Norton CrashGuard. Topics include:
-
- - New in 3.03
- - Compatibility with Dr. Watson in Windows 98
- - Deleting CrashGuard
- - Disabling CrashGuard's Crash-Protection
-
- New in 3.03
- -----------
- CrashGuard 3.03 fixes a bug which caused some computers to open a
- folder or start another program instead of loading CrashGuard when
- the computer started. This release fixes a lock-up which occurred
- intermittently when starting some computers.
-
- Compatibility with Dr. Watson in Windows 98
- -------------------------------------------
- Dr. Watson won't log program crashes while Norton CrashGuard is
- running. If a vendor asks you to run Dr. Watson to produce a report
- of a crash, you must close Norton CrashGuard. To close Norton
- CrashGuard, click the small shield icon beside the clock on your
- taskbar, then select "Exit" on the pop-up menu.
-
- Deleting CrashGuard
- -------------------
- Use the Add/Remove programs feature in the Windows Control Panel to
- completely remove CrashGuard from your system. If you do not completely
- remove CrashGuard, your computer might not report program errors if
- it expects CrashGuard to handle them. The system might suspend the
- program until you use Ctrl+Alt+Del to close it. To correct this problem,
- use the Registry Editor (REGEDIT.EXE) to delete this key from the
- registry (if it exists):
-
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\aeDebug
-
- To use REGEDIT.EXE, select Run in the Start menu. Then type REGEDIT.EXE
- in the Command Line text box. Navigate through the path listed above and
- delete the aeDebug key. (The aeDebug key appears in the left pane of
- the Registry Editor window. It resembles a folder.)
-
-
- Disabling CrashGuard's Crash Protection
- ---------------------------------------
- When you turn off CrashGuard, it must continue to provide protection to
- any program which has previously crashed but has not closed yet. Even
- so, CrashGuard disconnects from the system when you turn it off, so it
- won't catch new crashes in other programs.
-
- For answers to common questions about CrashGuard, see CrashGuard Help.
-
-
- How do I get technical support for CrashGuard?
- --------------------------------------------------
- Technical Support is available through Symantec's online forums. Support
- for CrashGuard is available on Symantec's Web site, CompuServe, America
- Online and the Symantec BBS.