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readme.txt
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1997-12-02
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Creative PC-DVD Encore
======================
This file contains additional information to supplement the user manual.
Please read all the sections before you proceed with the installation.
This file contains the following sections:
1. Installation/Uninstallation
2. Video Configuration After First Installation
3. Auto Alignment Fails
4. Knowing The Hardware And Firmware Version Numbers Of Your PC-DVD Drive
5. DVD Movies Playback
6. Tips For Handling DVD Discs
7. Video Playback Problem In "Claw"
1. INSTALLATION/UNINSTALLATION
The device drivers for the decoder card are available on both the
diskette and the CD.
During the installation, you are asked to select the regional code.
Refer to the GETTING STARTED manual, Appendix B, for the correct regional
code. If an incorrect regional code is entered, you may enter a new regional
code by uninstalling the software, and then reinstalling the PC-DVD Player
software. Before un-installing the software, close all open programs.
You can change the regional code up to five times; the installation prompt
displays the counter. If you do not need to change the regional code during
reinstallation, choose NO on the prompt.
2. VIDEO CONFIGURATION AFTER FIRST INSTALLATION
For proper video configuration after first installation or re-installation,
launch the dvdplayer to playback DVD movie or any mpeg files. The application
will detect that it is first installation and proceed with the video
configuration.
3. AUTO ALIGNMENT FAILS
To solve this problem, do one or more of the following:
- Ensure that the loopback cable is properly connected to the decoder card
and the graphics display card.
Refer to your PC-DVD GETTING STARTED manual for more instructions.
- Ensure that the video is not full screen during auto alignment.
- If the video auto-alignment still fails (even though the overlay video is
displayed), you have to manually align the video.
Refer to the topic, "To adjust the video alignment", in your online help
file for more instructions.
4. KNOWING THE HARDWARE AND FIRMWARE VERSION NUMBERS OF YOUR PC-DVD DRIVE
You need to take note of the hardware and firmware version numbers of
your PC-DVD drive. These numbers will enable Technical Support to
identify the model of your PC-DVD drive if you need to call Technical
Support to troubleshoot any problems involving your drive.
To take note of the hardware and firmware version numbers of your
PC-DVD drive:
1. Look for the sticker label on the top side of your PC-DVD drive.
2. Look at the serial code which is located just below the barcode on
the sticker.
The 7th character is the hardware version of your PC-DVD drive.
For example, if the serial number is 7827PDA00001, the hardware
version is A.
3. As for the firmware version, it is located next to the serial
number.
For example, F/W = 1.0A means that the firmware version is 1.0A.
5. DVD MOVIES PLAYBACK
PC-DVD Player supports DVD titles that conform to DVD 1.0 specification.
The following are some of the frequently asked questions on playing DVD
Video titles.
Q. Why can't I file open a .VOB file on the DVD Movie disk for playback?
A. The file is probably copy-protected. To play the file, open the
PC-DVD Player, click on the Open File button (see the GETTING STARTED
manual), select the VIDEO_TS.IFO file in the VIDEO_TS directory,
click on the Open button.
Q. Can I play movie titles of any other regional codes other than that
specified during installation?
A. No.
Q. Why can't I fast-forward through the Warning Message for some
movie titles?
A. This is set during the DVD mastering by individual producers. The
PC-DVD Player cannot overwrite this setting, and so the fast-forward
is disabled.
Q. Why can't I select certain menu items?
A. Some of the "hot spots" for menu items are very small--a thin line or
a dot. In such cases, try playing the video in full-screen or moving
the mouse cursor slower.
Q. Why does the menu page change without having to click the mouse button?
A. Some menu items are set so that the mouse cursor is sensed whenever
it touches the hot spot; most frequently, when the MORE button is
touched, the next menu page is displayed.
Q. Why are some selections such as audio and caption settings grayed out
for certain movie titles?
A. Support for audio, caption, and multi-angle settings differ from one
title to another, especially for multi-angle. Sometimes, the setting
can only be changed via the on-screen menu and not through the PC-DVD
Player setting.
Q. Why can't time search be used for some video clips?
A. Some titles are mastered so that either time search is prohibited or
they do not provide the necessary timing information.
6. TIPS FOR HANDLING DVD DISCS
Dirt, scratches and fingerprint on a DVD disc may result in error in
data reading. Such errors may result in momentary glitches in the movie
during playback.
You should handle DVD discs carefully, touching it at only the edges and
the hole at the center. Do not touch the surface of the disc. Clean the
disc with a damp, lint-free, non-abrasive cloth. Do not use any harsh
cleaning agents. Wipe the disc in a straight motion from the hole at the
center to the outer edge. Do not wipe the disc in a circular motion.
7. VIDEO PLAYBACK PROBLEM IN "CLAW"
If you are playing "Claw" for the first time using the DVD-ROM drive, we
recommend that you set your system to display at a resolution of 640x480
at 256 colors.
After you have set the system's display properties, restart the system,
and launch the PC-DVD Player. Select any video (.VOB) file in your "Claw"
disc and play it (for example, the video file resides in the Claw\Movies
directory).
The PC-DVD Player will automatically configure at this display resolution
you had set. Once this is done, you can enjoy playing the game in any
other VGA display resolutions you want.