Computerworld 1996 March

home *** CD-ROM | disk | FTP | other *** search

/ Computerworld 1996 March / Computerworld_1996-03_cd.bin / hp / drivers / deskjet / dj850c / disk1 / readme.txt < prev next >

Wrap

Text File | 1995-10-13 | 18.6 KB | 449 lines

RELEASE NOTES FOR THE HP PRINTING SYSTEM FOR WINDOWS (10/1/95) ================================================= This document contains the latest information about the HP Printing System for Windows that supplements the online help. ================================================= At the time this file was released, information on Windows 95 conflicts was very limited. If you use Windows 95, upgrading your software programs to Windows 95 versions is the best way to avoid system conflicts. ================================================= CONTENTS OF THIS FILE: 1. Printer Software Installation - Installing through the Control Panel - Installing on Packard Bell Systems with FaxWorks 3.0 - Reinstalling the HP DeskJet printer software after reinstalling MS Windows 2. Problems With Specific Software Programs 3. Formatting problems with print regions and margins 4. Other Known Problems - The driver will not install to an HP Omnibook - "Incompatible Print Manager" error message - "Printer Port Problem" error messages - Multiple HP DeskJet printers on a port - Conflicts with other printer drivers 5. Acknowledgments ================================================= 1. Printer Software Installation ================================================= The HP ColorSmart Printer Driver works with Microsoft Windows 3.1, 3.11 and Windows 95. .............................................................. Installing through the Control Panel Windows 3.1 only ------------------------------------------ The HP Printing System for Windows cannot be installed through the Control Panel. Use the SETUP.EXE program on disk 1 that came with your printer (from the Program Manager, select File, Run..., then type a:\setup). .............................................................. Installing through the Control Panel Windows 95 only ------------------------------------------ The HP Printing System for Windows can be installed through the Control Panel. From the Printers folder, choose Add Printer, then Have Disk. When prompted, insert disk 1 and follow the installation instructions. .............................................................. Installing on Packard Bell Systems with FaxWorks 3.0 Windows 3.1 only ----------------------------------------------------------------- Before installing the HP Printing System for Windows, contact Packard Bell customer support and request the new master CD, or edit the SYSTEM.INI file as follows: Change the line "comm.drv=fx-comm.drv" to "comm.drv=comm.drv". After installing the HP Printing System for Windows, change the line back to the original statement. To edit the SYSTEM.INI file, select File, Run... from the Program Mangager, then type "sysedit" and click OK. Click on the window that says "C:\WINDOWS\SYSTEM.INI", edit the file, then select File, Save. .............................................................. Reinstalling the HP Printing System for Windows after reinstalling MS Windows 3.1 ----------------------------------------------------------- If you re-install Microsoft Windows 3.1 after installing the HP Printing System for Windows, you must also re-install the HP Printing System for Windows to ensure correct printer operation. .............................................................. Gateway ATI Mach 32 Driver 3.10 (ATIKey) Windows 3.1 only ----------------------------------------------------- ATIKey is a program that comes with ATI ultra cards installed on Gateway P5-60 Pentium machines. A General Protection fault will occur in ATIKey during installation. Press the Continue key after the GP fault to continue install. Restart Windows when installation is complete. The driver is installed correctly. ================================================= 2. Problems With Specific Software Programs ================================================= At the time this README file was released, the following known software program limitations existed: .............................................................. General Windows 3.1 and 95 ------------------------- Some software programs such as Notepad and Write, do not allow you to configure custom size paper in the HP ColorSmart dialog box. You must do this through the Printers Control Panel. Software programs designed for Windows 3.1 may also have this problem in Windows 95. .............................................................. Ami Pro 3.0 (Lotus) Windows 3.1 and 95 ------------------------- -Background colors and fill patterns may not print correctly. .............................................................. ATM 2.5 and earlier (Adobe) Windows 3.1 and 95 ----------------------------------- -If ATM fonts are selected in your document, they will not print. To fix this, check the "Print ATM Fonts as Graphics" checkbox in the ATM control panel. .............................................................. Corel Draw 4.0 Windows 3.1 ---------------------- -The problem with Fractal fills not printing correctly has been fixed. If you added the line "Rasterize=1" to the [Config] section of the CORELPRN.INI file in the directory COREL4\CONFIG to enable printing of fractal fills with versions 4.0 and 4.1 of this driver, delete the line after installing the version 6.0 driver. Otherwise, fractal fills printing will be slow. -Portions of printed output may be rotated 180 degrees and enlarged. Exit Windows and then restart Windows. Try printing again. .............................................................. Corel Draw 5.0 Windows 3.1 and 95 ------------------------- -Bitmaps print at low resolutions and colors may be very dark. Complex bitmaps may disappear. This problem was fixed in version 5.0.F2 .............................................................. Excel 4.0 (Microsoft) Windows 3.1 ------------------------- -After cancelling a print job, an error message may be displayed. Click OK to return to the software program. This is fixed in version 5.0. -Some paths to the driver dialogs do not work correctly and settings are not retained. Use the following path to reach a printer setup that works: For version 4.0: File, Page Setup, Printer Setup, Setup For version 5.0: File, Page Setup, Options -Documents formatted for printers other than HP DeskJet printers may shrink when printed. Changing print settings has no effect. This is fixed in version 5.0. .............................................................. Harvard Graphics 2.0 (Software Publishing Corporation) Windows 3.1 -------------------------------------------------------------------- -If you are using Harvard Graphics with SuperQueue version 3.01/3.02 and you get the error message "SuperQueue cannot continue-disk may be full" when printing TIF graphics, turn off SuperQueue and reprint the document. -When the HP ColorSmart dialog box is called from inside Harvard Graphics, orientation and paper size setting changes are ignored by Harvard Graphics. .............................................................. HP Explorer (Hewlett-Packard) Windows 3.1 ------------------------------------- -If you have the HP Explorer software for the HP LaserJet 4L running in background and you attempt to print with an HP ColorSmart printer driver, you may get an error message "Not Enough Memory To Print". To print with the HP ColorSmart printer driver, either turn off the HP Explorer Software or add the "/x" switch to the STAT4L.EXE command in your AUTOEXEC.BAT file. The command should then read: "STAT4L.EXE /x". Using the /x switch may increase the time it takes for HP Explorer to "Pop Up." .............................................................. Improv 2.0 (Lotus) Windows 3.1 ---------------------- -Images with scaling factors greater than 100% will be clipped. .............................................................. Pagemaker 5.0 (Adobe) Windows 3.1 ----------------------------- -If Print Manager is turned off and an error message appears during printing, the system will hang. -Color pattern fills do not always print with the correct pattern. -Some documents created in PageMaker 4.0 may not print correctly in PageMaker 5.0. .............................................................. Paintbrush (Microsoft) Windows 3.1 --------------------------- -When printing from Paintbrush with the video driver set to more than 256 colors, the error message "Not enough memory" will appear. .............................................................. PowerPoint (Microsoft) Windows 3.1 ------------------------------------------- -Grid lines on a graph that should be hidden will print if Best or Normal print quality is selected. Select EconoFast to avoid this problem. This happens on the HP DeskJet 660C printer only. .............................................................. Printshop Deluxe 1.0 (Broderbund) Windows 3.1 ------------------------------------------- -Objects that go outside of the print region are clipped. The program does not provide a means of adjusting the bottom margin of the document to fit within the limits of the printer driver's margin settings. This problem is fixed in version 2.0. -If a paper size other than Letter is selected in the printer driver when a document is sent to print, a message may display asking the user to select either Portrait or Landscape orientation. The selection has no effect on how the document is printed. -When printing a banner that uses large fonts (>100 pt.), a general protection fault (GPF) will occur. .............................................................. Publisher 1.0 (Microsoft) Windows 3.1 ------------------------------ -You cannot change the HP ColorSmart Printer Driver settings from Microsoft Publisher 1.0. You must change them through the Control Panel. -If you are printing cards and images are missing after you've printed, check the 'MS Publisher Printing' checkbox in the HP configuration* program. *HPFCFG02.EXE=600 Series, HPFCFG03.EXE=660Cse, HPRCFG01.EXE=800 Series This program is located in the C:\WINDOWS directory in Windows 3.1. .............................................................. Publisher 2.0 (Microsoft) Windows 3.1 and 95 ------------------------------ -Information at the bottom of a page may be clipped. Increase the bottom margin of your page. See the user's guide for print region specifications. .............................................................. RAM Doubler (Connectix) Windows 3.1 --------------------------------------------- -Printing bitmap graphics while RAM Doubler is running will cause a general protection fault (GPF). Superqueue 3.01, 3.02 (Zenographics) Windows 3.1 and 95 ------------------------------------------------ -Superqueue is not recommended for use with the HP Printing System for Windows, versions 6.0 and later. If Print Manager is turned on with Superqueue is running, documents will print as garbage. .............................................................. Windows Printing System (Microsoft) Windows 3.1 --------------------------------------------- -If you use the Windows Printing System, you must comment out the following entry in the SYSTEM.INI file before using the HP ColorSmart printer driver. In the [386Enh] section of the file, change the line "device=wpsljvpd.386" to ";device=wpsljvpd.386". Restart Windows after making this change. To use the Windows Printing System, remove the semi-colon (;) from the beginning of the statement, then restart Windows. .............................................................. Word For Windows, Versions 6.0 and earlier (Microsoft) Windows 3.1 --------------------------------------------------------------------- -Default footer settings may be outside the printable region on some printers. To move the footer within the printable region, change the default footer settings so that the footer is at the minimum print region specifications. (This does not apply to the HP DeskJet 850C printer.) -Edges of italic characters may be clipped in version 2.0. This problem is fixed in version 6.0. -If the 'copies' setting is changed in the ColorSmart dialog box for a document, the change will not happen for that print job, however, the change will happen when the next document is sent to print. -When printing to a file, the path and filename must be shorter than 30 characters. Otherwise, the file that is created will be an empty. .............................................................. WordPerfect 6.0 (Novell Corporation) Windows 3.1 --------------------------------------------- -WordPerfect reads the minimum print margins only when it is first started. These margins are determined by the paper size and orientation settings in the driver. If you are unable to set the margins to the minimum values for the printer, exit WordPerfect and make sure that the correct paper size and orientation settings are set in the driver through the Windows Control Panel. Then restart WordPerfect. This problem has been fixed in version 6.0a. Contact WordPerfect for upgrade information. .............................................................. Works 2.0A, 3.0, 3.1 (Microsoft) Windows 3.1 --------------------------------------- -Charts print incorrectly when the Automatic ColorSmart option is selected. .............................................................. Write 3.1 (Microsoft) Windows 3.1 -------------------------- -When printing envelopes, the left and right margins are switched with each other. If clipping occurs when printing envelopes, switch the left and right margin settings. ================================================= 3. Formatting problems with print regions and margins ================================================= THIS DOES NOT APPLY TO THE HP DESKJET 800 SERIES PRINTERS. The minimum margins using the HP ColorSmart printer driver is 0.04 in.for the top margin and the bottom margin varies by printer. Versions3.x or earlier of HP Deskjet Series printer drivers had minimum margins of 0.5 in. for both top and bottom margins. You may need to reformat documents created for previous versions of this driver or restore the printer margins to the settings used in previous versions of this driver. To use similar print region to versions 3.x or earlier of the HP DeskJet Series printer drivers, check the "Adjust Print Region" checkbox in the HP configuration* program. *HPFCFG02.EXE=600 Series, HPFCFG03.EXE=660Cse, HPRCFG01.EXE=800 Series This program is located in the C:\WINDOWS directory in Windows 3.1. This program is located in the C:\SYSTEM\WINDOWS directory in Windows 95. To run the HP configuration program from Windows 3.1, select Run from the File menu in Program Manager. Type "HPxCFGxx.EXE"*, then, click OK. To run the HP configuration program from Windows 95, select Run from the Start menu then click Browse. Select "HPxCFGxx.EXE"*, then, click OK. NOTE: With this change, all data printed will be shifted up from what you see on your screen. The printable area on a page using the HP DeskJet printer software differs from the printable area allowed by DOS software programs. ================================================= 4. Other Known Problems ================================================= The driver will not install to an HP Omnibook (Models 300 and 425) Windows 3.1 and 95 -------------------------------------------------------------------------------- HP Omnibooks have a subset of Microsoft Windows. Windows on HP Omnibooks do not have the file LZEXPAND.DLL in the WINDOWS\SYSTEM directory. This file is required in order to install the HP DeskJet printer software and is included in the WINDOWS\SYSTEM directory on most desktop and laptop systems using Microsoft Windows 3.1 or later. Obtaina copy of the file and put it in the WINDOWS\SYSTEM directory of your HP Omnibook before installing the printer driver. The LZEXPAND.DLL file is shipped with HP Omnibook models 430 and later. .............................................................. "Incompatible Print Manager" error message Windows 3.1 ----------------------------------------------------- If an HP LaserJet 4 printer driver is installed after the HP Printing System for Windows is installed, an "Incompatible Print Manager" error message will appear. The HP Printing System must be reinstalled. .............................................................. "Printer Port Problem" error message Windows 3.1 and 95 ---------------------------------------------- If a printer that is connected to FILE (instead of an LPT port) is selected from the DeskJet Status Monitor Printer menu, the message "Printer Port Problem" will appear. When this happens, the Status Monitor is attempting to communicate with the selected printer and is unsuccessful when the output is being sent to a file. Do not attempt to monitor the status of a print job that is being sent to a file. .............................................................. Multiple HP DeskJet printers on a port Windows 3.1 and 95 --------------------------------------------- This version of the HP Printing System for Windows does not support multiple HP DeskJet printers on a port. .............................................................. Conflicts with other printer drivers Windows 3.1 ----------------------------------------- The Print Manager allows only one queue processor on a port to be recognized. The HP ColorSmart Printer Driver has its own unique queue processor identity in the [spooler] section of the WIN.INI file. This identity is ** 'qp.lpt1=HPxQPRxx.dll'*. *HPRQPR01.DLL=800 Series, HPFQPR03.DLL=660Cse or HPFQPR02.DLL=600 Series Other printers that use a queue processor have their own unique identities, denoted by a file 'xxxqp.dll'. If you are using a printer driver besides the HP ColorSmart Printer Driver, either hook the other printer up to a separate LPT port, or modify the 'qp.lptx=' line in the WIN.INI file to reflect that printer's queue processor identity. ================================================= 5. Acknowledgments ================================================= Lotus(R)1-2-3(R) are U.S. registered trademarks of Lotus Development Corp. Microsoft is a U.S. registered trademark of Microsoft Corporation. WordPerfect is a U.S. registered trademark of Novell Corporation. Windows is a trademark of Microsoft Corporation. Dr. DeskJet was created in Asymetrix Toolbook, version 1.53.