<li class="Bulleted"><a href="01-Welcome6.html#1006855">Corel Customer Support Services</a></li><br/>
<li class="Bulleted"><a href="01-Welcome6.html#1005046">Online Support Services</a></li><br/>
<li class="Bulleted"><a href="01-Welcome6.html#1015545">Telephone Support Services</a></li><br/>
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<blockquote>
<h2 id="1006855" class="Heading1">
<a name="1006855"> </a>Corel Customer Support Services
</h2>
<p id="1005041" class="Body">
<a name="1005041"> </a>Corel Customer Support Services can provide you with prompt and accurate information about product features, specifications, pricing, availability, services, and technical support.
</p>
<h3 id="1005046" class="Heading2">
<a name="1005046"> </a>Online Support Services
</h3>
<p id="1005047" class="Body">
<a name="1005047"> </a>For information about online support services, visit <a href="http://www.corel.com">http://www.corel.com</a>. Please note, some of the services at this address are available in English only.
</p>
<h5 id="1005054" class="ToDoHead">
<a name="1005054"> </a>Knowledge Base
</h5>
<p id="1005055" class="Body">
<a name="1005055"> </a>The Corel« Knowledge Base lets you read, print, and download documents that contain answers to many technical questions.
</p>
<h5 id="1008687" class="ToDoHead">
<a name="1008687"> </a>Newsgroups
</h5>
<p id="1008684" class="Body">
<a name="1008684"> </a>The newsgroups (peer-to-peer forums) let you exchange information, tips, and techniques with other users of Corel products.
</p>
<h5 id="1006918" class="ToDoHead">
<a name="1006918"> </a>Downloads
</h5>
<p id="1008701" class="Body">
<a name="1008701"> </a>You can download product patches, updates, and trial versions.
</p>
<h5 id="1015531" class="ToDoHead">
<a name="1015531"> </a>Mail and Fax Support Services
</h5>
<p id="1015532" class="Body">
<a name="1015532"> </a>You can send inquiries to Corel Support Services representatives by mail or fax.
<a name="1008708"> </a>For detailed information about the levels of telephone support provided for Corel products, visit <a href="http://www.corel.com">http://www.corel.com</a>.
</p>
<p id="1008717" class="Body">
<a name="1008717"> </a>Live telephone support is available for all Corel products from warranty support (30 days) to fee-based Priority and Premium Service. OEM, "white box," jewel case (CD only), trial, and Academic version of Corel products are eligible for fee-based support only.
</p>
<h5 id="1008726" class="ToDoHead">
<a name="1008726"> </a>North America
</h5>
<p id="1008727" class="Body">
<a name="1008727"> </a>For pricing, purchasing, or general inquiries about Corel products, you can call customer service toll-free at 1-800-772-6735.
</p>
<p id="1008728" class="Body">
<a name="1008728"> </a>To speak directly to a technician, call 1-613-274-0500. The hours of operation are 8:30 a.m. to 7:30 p.m., Monday to Friday, Eastern Standard Time (EST).
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<h5 id="1008729" class="ToDoHead">
<a name="1008729"> </a>Outside North America
</h5>
<p id="1008730" class="Body">
<a name="1008730"> </a>For pricing, purchasing, or general inquiries about Corel products, you can call customer service toll-free at 1-800-267-35127. If the country you are calling from is listed below, please call the corresponding number.
</p>
<p id="1008731" class="Body">
<a name="1008731"> </a>Please note that these numbers may change as we adapt our services to fit user needs. Please check the international support numbers page at <br /><a href="http://www.corel.com">http://www.corel.com</a> for the most up to date contact details.
</p>
<p id="1015140" class="Body">
<a name="1015140"> </a>Contact <span style="color: #000000; font-style: normal; font-weight: bold; text-decoration: none; text-transform: none; vertical-align: baseline">Customer Service</span> for pricing, purchasing, general inquiries, or replacement CDs. Phone <span style="color: #000000; font-style: normal; font-weight: bold; text-decoration: none; text-transform: none; vertical-align: baseline">Technical Support</span> if you need technical assistance operating your Corel software.