Chip 2002 March/Chip_2002-03_cd1.bin/servis/ovladace/drivers/mw9421enu.exe/README.TXT

Text File | 2002-01-14 | 21.9 KB | 530 lines

  Logitech MouseWare 9.42.1 README File
  (c) Copyright 1995-2001 Logitech, Inc. All Rights
  Reserved.


  README TABLE OF CONTENTS

  1.  INSTALLATION
   1.1  Standard Installation
   1.2  Drivers-Only Installation
    1.2.1   Drivers-Only Installation for Windows 2000 and XP
    1.2.2   Drivers-Only Installation for Windows 95 and NT 4.0
    1.2.3   Drivers-Only Installation for Windows 98 and Me
  2.  UNINSTALL PROGRAM
  3.  TROUBLESHOOTING
   3.1  Detection Issues with USB Mice
   3.2  Detection Problems with PS/2 Pointing Devices
   3.3  Detection of C-Series Pointing devices under Windows 9x
   3.4  Detection of BUS Pointing Devices under Windows 9x
   3.5  Detection of Serial Mice under Windows 2000
   3.6  Detection of Serial Mice under Windows XP
   3.7  Conflicts with Modems and other Serial Devices
   3.8  Power Management Problems Under Windows 9x
   3.9  Logitech Enhanced Mouse Control Panel is not Updated Under
        Windows 9x
   3.10 Scrolling/wheel related issues
   3.11 Cordless Desktop
   3.12 "Error Starting Program" Message Under Windows 95
   3.13 Restricted functionality of WebWheel with the AOL 4.0 or 5.0
       browser
  4.  FOR MORE INFORMATION

  ________________________________________


1.   Installation

  Logitech MouseWare supports Windows 95, Windows 98, Windows Me,
  Windows NT 4.0, Windows 2000, and Windows XP.

  Before installing any software under Windows NT 4.0, we
  strongly recommend you create an Emergency Repair Disk using
  the Repair Disk utility provided by the system (RDISK.EXE).

  Please note that USB mice are only supported under Windows 98,
  Windows Me, Windows 2000, and Windows XP.

1.1  Standard Installation

  Run Setup.exe to install the Logitech MouseWare software.

  Windows 3.1, Windows 3.11, and DOS users: Please refer to the
  README.TXT contained in the "Win31x" folder on the MouseWare
  CD- ROM. To build the Windows 3.1x/DOS Logitech MouseWare disk,
  copy all the files in the "Win31x" folder onto one blank 1.44MB
  floppy.

  During the MouseWare installation under Windows 2000 and
  Windows XP, if the "Digital Signature Not Found" dialog box
  appears asking if you wish to continue the installation, click
  on the "Yes" or "Continue Anyway" button.

1.2  Drivers-Only Installation

  You can load device drivers without running the Setup program.
  Loading the device drivers this way, however, does not install
  the Logitech Enhanced Mouse Properties user interface.

1.2.1  Drivers-Only Installation for Windows 2000 and XP

  Please execute the following steps to perform a drivers-only
  installation for Windows 2000 and Windows XP:

  1)  Click on the "Start" button on the Windows Desktop.
  2)  Select "Settings", then "Control Panel".
  3)  From the Control Panel, double click on the "System"
      icon.
  4)  From the System Properties, click on the "Hardware" tab.
  5)  Click on the "Device Manager" button.
  6)  From the Device Manager, double click the "Mouse" icon.
  7)  Double click on the Mouse Type icon.
  8)  From the Mouse Properties dialog box, click on the
      "Driver" tab, then click on the "Update Driver" button.
  9)  From the "Update Device Driver Wizard", click the "Next"
      button.
  10) Click on the radio button next to:
      "Display a list of the known drivers for this device so
      that I can choose a specific driver"
  11) Click on the "Next" button.
  12) Click on the "Have Disk" button.
  13) When prompted, click the "Browse" button.
  14) From the "Locate File" dialog box, go to the "Win2000"
      (or "WinXP") folder on the MouseWare Disk/CD-ROM.
  15) Click the "Open" button.
  16) From the "Install From Disk" dialog box, click the "OK"
      button.
  17) Under "Manufacturers", select "Logitech".
  18) Under "Models", select the correct model that matches
      the pointing device type and click on the "Next" button.
  19) If the "Update Driver Warning" appears, click on the
      "Yes" button.
  20) Click on the "Next" button.
  21) Windows should now copy the updated mouse drivers to the
      system.
  22) Click on the "Finish" button.
  23) Click on the "Close" button.
  24) Windows should now ask you to restart the system for the
      changes to take effect, click on "Yes" to restart the
      system.

1.2.2  Drivers-Only Installation for Windows 95 and NT 4.0

  Please execute the following steps to perform a drivers-only
  installation for Windows 95 and Windows NT 4.0:

  1)  Click on the "Start" button on the Windows Desktop.
  2)  Select "Settings", then "Control Panel".
  3)  From the Control Panel, double click on the "Mouse" icon.
  4)  Select the "General" tab.
  5)  From the "General" tab, click on "Change".
  6)  Insert the MouseWare Disk/CD-ROM into the disk drive.
  7)  Click the "Have Disk" button.
  8)  When prompted, click the Browse button.
  9)  Depending on the operating system double click on the
      following folder on the MouseWare Disk/CD-ROM:
      a)  Win95, for Windows 95 (or OSR2)
      b)  WinNT, for Windows NT 4.0
  10) Click the "Open" or "OK" button.
  11) Click on the "OK" button.
  12) Select "Show all Devices"
  13) Under "Models", select the correct model that matches the
      pointing device type and click on the "OK" button.
  14) Windows should now copy the updated mouse drivers to the
      system.
  15) Click on "Close".
  16) Windows should now ask you to restart the system for the
      changes to take effect, click on "Yes" to restart the system.

1.2.3  Drivers-Only Installation for Windows 98 and Me

  Please execute the following steps to perform a drivers-only
  installation for Windows 98 and Windows Me:

  1)  Click on the "Start" button on the Windows 98/Windows Me
      Desktop.
  2)  Select "Settings", then "Control Panel".
  3)  From the Control Panel, double click on the "System" icon.
  4)  Select the "Device Manager" tab.
  5)  Double click on the "Mouse" icon.
  6)  Double click on the Mouse Type icon.
  7)  Click on the "Driver" Tab.
  8)  Click on the "Update Driver" button.
  9)  From the "Update Device Driver Wizard" box, click the
      "Next" button.
  10) Click on the radio button next to:
  11) "Display a list of all the drivers in a specific
      location, so you can select the driver you want."
  12) Click on the "Next" button.
  13) Insert the MouseWare Disk/CD-ROM into the drive.
  14) Click on the "Have Disk" button.
  15) When prompted, click the "Browse" button.
  16) Double Click on the "Win98" folder.
  17) Click the "OK" button.
  18) Click the "OK" button again.
  19) Under "Models", select the correct model that matches
      the pointing device type and click on the "Next" button.
  20) Click the "Next" button, then click on "Next" again.
  21) Click on the "Finish" button.
  22) Windows 98/Windows Me may request that you restart your
      system. Click on the "Yes" button to restart.

2.   Uninstall Program

  MouseWare can be removed from Windows (except Windows 3.1x)
  by clicking the Add/Remove Programs icon in the Control
  Panel. Select Logitech MouseWare and click the "Remove"
  button.

  Windows 95, Windows 98, and Windows Me
  Logitech MouseWare drivers will be removed from the system if
  setup finds alternate compatible drivers for a device in
  MSMOUSE.INF.  Should this not be the case you can manually
  change the driver to another one as described in section 1.2.

3.   Troubleshooting

3.1  Detection Issues with USB Mice

  Please note that USB mice are only supported under Windows
  98, Windows Me, Windows 2000, and Windows XP.

  If your USB mouse is not detected properly or does not
  function, please use the following steps to troubleshoot the
  problem.
  Note: if you have a PS/2 mouse, you can install and use it to
  follow the procedure.  Otherwise, use the keyboard to
  navigate.

  - Click the Start button or press Ctrl-Esc to bring up the
  Start menu, select "Settings", then "Control Panel".
  - Select the System icon and press Enter to open the System
  Properties.
  - From the System Properties, select the Device Manager tab.
  On Windows 2000 and Windows XP, select the Hardware tab,
  then press the Device Manager button.
  - Under the Mouse section, there should be a mouse icon that
  states: "HID-compliant mouse". On Windows 98 or ME, you
  should also see another entry that states the name of your USB
  device.
  If there is a yellow exclamation or red X mark on either of
  these entries, highlight it and press the Delete key to
  remove it.
  - Once the problem entries have been removed, press the
  "Refresh" button and allow Windows to re-detect the mouse.
  On Windows 2000 and Windows XP, select "Scan for Hardware
  Changes" from the Action menu.
  - Look at the entries under the Mouse section again, verify
  that there are no errors reported.
  - Power down the computer and restart Windows. Test the USB
  device to see if it is now functional.

  Other troubleshooting tips:
  -  If you have problem getting the mouse to work on a hub,
  try connecting the mouse directly to the USB port on the
  system.
  -  Try a second USB mouse in the same port or try the USB
  mouse on a second system to verify it is working correctly.  If
  needed contact the vendor of your system to verify the USB
  ports are correctly enabled, or if updated drivers are
  available.
  -  Uninstall MouseWare and see if the USB mouse works with
  the native Microsoft drivers provided on your Windows CD-ROM.
  -  If your USB mouse functions but does not appear in the
  Logitech Mouse Control Center, reinstall MouseWare again
  while the Logitech USB mouse is attached.

3.2  Detection Problems with PS/2 Pointing Devices

  If your mouse is connected to the mouse port and is not
  detected by the system, attempt the following step(s):

  1) Your mouse port might need to be enabled through the SETUP
  menu of your computer. Please check your computer
  documentation regarding the SETUP menu.

  2) If you have a mouse with both serial and mouse port
  adapters, connect the mouse to the computer through the
  serial port. Reboot and check if the mouse is detected
  properly.

  3) If adapter(s) were not included in your package, your
  mouse as designed to work on only one type of port (Serial
  ORPS/2). Refer to your package for the type of port your
  mouse supports.

  If the problem persists, please check for a possible computer
  BIOS ROM upgrade from your computer manufacturer.

  Some notebook systems have both an
  external Mouse Port and an integrated Pointing Stick, which
  is connected to the Mouse Port. If your mouse is having
  difficulty running on the Mouse Port of this type of system,
  try using the serial port instead.

3.3  Detection of C-Series Pointing devices under Windows 9x

  If you are using a C-Series device on a serial port and it is
  not detected by Windows 9x (Windows 95, Windows 98, or
  Windows Me), you may need to change an entry in the Windows
  Registry. C-Series devices can identified by the following
  model numbers (M/N:), located on the bottom of the device: T-
  CA1, C7, CA, CC, and CE.

  1)  Click on the "Start" button on the Windows Desktop and
      select "Run".
  2)  On the "Open" line, type "regedit" and click on the "OK"
      button.
  3)  From the Registry Editor screen, double click on:
      HKEY_LOCAL_MACHINE.
  4)  Double click on SOFTWARE.
  5)  Double click on Logitech.
  6)  Double click on MouseWare.
  7)  Double click on CurrentVersion.
  8)  Single click on Technical and information should be
      displayed on the right side of the Registry Editor
      screen.
  9)  Under the Name column, double click on the
      "SearchCSeries" entry and the Edit String Dialogue box
      should appear.
  10) Modify the Value Data line to read "On", and click the
      "OK" button

  Exit the Registry editor and restart Windows.  The C-Series
  device should now be detected.

3.4  Detection of BUS Pointing Devices under Windows 9x

  If you are using a BUS device and it is not detected by
  Windows 9x (Windows 95, Windows 98, or Windows Me) you may
  need to change an entry in the Windows Registry. BUS devices
  can identified by the following model numbers (M/N:), located
  on the bottom of the device: T-PA1, PK32, PD13, P7, Hi-Rez,
  P8, and PA.

    1)  Click on the "Start" button on the Windows 9x Desktop and
        select "Run".
    2)  On the "Open" line, type "regedit" and click on the "OK"
        button.
    3)  From the Registry Editor screen, double click on:
        HKEY_LOCAL_MACHINE.
    4)  Double click on SOFTWARE.
    5)  Double click on Logitech.
    6)  Double click on MouseWare.
    7)  Double click on CurrentVersion.
    8)  Single click on Global and information should be displayed
        on the right side of the Registry Editor screen.
    9)  Under the Name column, double click on the "SearchOrder"
        entry and the Edit String Dialogue box should appear.
    10) Modify the Value Data line and add "Bus", and click the
        "OK" button. It should now read as follows:
        PS2, Serial, Bus

    Exit the Registry editor and restart Windows. The Bus device
    should now be detected.

3.5  Detection of Serial Mice under Windows 2000

  If your Logitech Serial mouse functions, but does not appear
  in the MouseWare enhanced Mouse Properties, reinstall
  MouseWare again while the Logitech Serial mouse is attached.

  Please note that C-Series mice connected to the serial port
  are not supported under Windows 2000. C-Series devices can
  identified by the following model numbers (M/N:) located on
  the bottom of the device: T-CA1, C7, CA, CC, and CE.

3.6  Detection of Serial Mice under Windows XP

  MouseWare under Windows XP does not support pointing devices
  connected to the serial port. This means that your serial
  pointing device will only be supported by the native OS
  driver. Serial devices will not show up in the MouseWare
  enhanced Mouse Properties and you will not be able to program
  the buttons or use any of the other features. If your
  pointing device supports PS/2 mode, use the adapter provided
  and connect it to the systems PS/2 mouse port if it has one.
  If your system does not have a PS/2 mouse port, another
  option would be to obtain a USB add-on card and contact
  Logitech Sales for a possible upgrade to one of our current
  USB/PS/2 devices.

3.7  Conflicts with Modems and other Serial Devices

  On bootup, the Logitech mouse drivers search all PS/2 and COM
  ports for possible pointing devices. If your modem or other
  serial device no longer functions after installing Logitech
  mouse drivers, you must eliminate the COM port your modem is
  on from the search as shown below.

  1) Windows 9x
  If you have problems operating other serial devices
  together with MouseWare, run "Regedit.exe", edit the key:
  HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVer
  sion\Global\PortSearchOrder and remove the COM port that
  the affected serial device is using.

  2) Windows NT 4.0
  If you have problems operating other serial devices
  together with MouseWare, in Windows NT 4.0 run
  "Regedit.exe", edit the key:
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lser
  mous\Parameters\Global\PortSearchOrder and remove the COM
  port that the affected serial device is using.

3.8  Power Management Problems Under Windows 9x

  If your mouse freezes when waking your PC up from suspend, in
  Windows 9x (Windows 95, Windows 98, or Windows Me) run
  "Regedit.exe", then open the registry key:
  HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion
  \Technical\APMMode and set APMMode="Off"

3.9  Logitech Enhanced Mouse Control Panel is not
  Updated Under
  Windows 9x

  Under Windows 9x (Windows 95, Windows 98, or Windows Me), if
  the Mouse Properties have not been updated to Logitech
  Enhanced Mouse Control Center, verify you have installed
  MouseWare. If this does not resolve this issue, it may be
  necessary to do a registry clean-up. Remove the following
  folders in the Windows 9x Registry.

  Select the "Start" button, then "Run". In the "Open" line
  type "regedit", and click on the OK button.

  Open the following Registry folders:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mo
  use\xxxx

  Remove all of the 0000, 0001, 0002, etc. under the Mouse
  folder until there are no folders remaining under the Mouse
  folder. Now shutdown your system and restart. Open the Mouse
  Properties and check to see if you now have the Enhanced
  Logitech Mouse Control Center.

3.10 Scrolling/wheel related issues

  If your mouse is equipped with a wheel and the wheel does not
  scroll, verify the following:

  1) Verify that the Logitech control panel is installed
  properly. If you click the Start button and select Settings,
  Control Panel, the mouse icon should bring up a Logitech
  control panel. Otherwise reinstall MouseWare.

  2) If your wheel only works in Microsoft Office compatible
  applications, go to the Buttons page in the mouse control
  panel and verify that the check box "Use MS Office Compatible
  Scroll Only" is unchecked.

  Please note that the scrolling mouse functions for touchpads
  do only work with Logitech touchpads. This is the case if you
  can find a "Touchpad" tab in the mouse control panel.
  Alternatively you can search for the following key in the
  registry:

  HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion
  \TouchScroll

  In order to look at the registry click the "Start" button and
  select "Run". Type "regedit" in the "Open" line and click on
  the OK button.

  Note that the information in the Mouseware help file
  concerning touchpad support only applies to Logitech
  touchpads.

3.11 Cordless Desktop

  1) Keyboard loses connection with system This can occur if
  the keyboard channel button is pressed while the system is
  turned off or in suspend mode. Turn the system on or resume
  from suspend and press the keyboard channel button located on
  the right side of the keyboard. If the keyboard still does
  not work, follow the "Connect procedure" on the Easy
  Installation card enclosed with this package.

  2) Pressing Connect has no response from software If you
  receive no response from the software after the connect
  button is pressed, please do the following:
  - Wait at least 30 seconds before pressing the connect
  button again.
  - Check to see if your mouse and keyboard are working.
  If they are working, you do not need to reconnect them.
  - Press the connect button on the receiver and then
  press the channel button on one of the devices. If the
  connect button flashes, the device did connect
  successfully.

  If the devices are still not working, do the following:
  - Shut down your system
  - Remove the batteries from the devices
  - Restart your system
  - Put the batteries back into the devices
  - Perform the connect procedure again.

  If you have Windows 95 or OSR2, you also need to have DCOM95
  installed.This file is available free of charge from
  Microsoft website at
  http://www.microsoft.com/com/resources/downloads.asp.

  3) Keyboard Only Connected -- no cordless features If the
  keyboard is connected to the computer without the cordless
  mouse, you will not receive any cordless software features
  for the keyboard. This includes the Cordless Page in Keyboard
  Properties, battery status and task bar icons.

  4) Battery Status
  - Battery Status Low message appears after little use of
  the keyboard. Make sure you are using alkaline batteries
  in both the mouse and keyboard. If you are using
  alkaline batteries and the message still appears, change
  the batteries in the device.

  - Battery Status unknown message appears for the
  keyboard. The battery status for the keyboard is
  activated after 100 keystrokes. Providing the keyboard
  is working as expected, this message is not a problem.
  If the keyboard is not working, please follow the
  connect procedure instructions on the enclosed Easy
  Installation Card.

  5) Mouse cursor is erratic Replace batteries.

  6) Keyboard misses keystrokes or keys repeat Replace
  batteries.

3.12 "Error Starting Program" Message Under Windows 95

  The following error messages may appear near the end of the
  MouseWare installation on a Windows 95 system, "The
  WEBCOLCT.EXE file is linked to missing export
  OLEAUT32.DLL:227" or "The CDLSHAND.EXE file is linked to
  missing export OLEAUT32.DLL:420". If you experience these
  error messages, we suggest that you install the latest
  version of the DCOM95 for Windows 95. This file is available
  free of charge from Microsoft website at
  http://www.microsoft.com/com/resources/downloads.asp. After
  installing the DCOM95 file, you must run the MouseWare
  installation again.

3.13 Restricted functionality of WebWheel with the AOL 4.0
     or 5.0 browser

  When programming the WebWheel within the AOL browser, using
  the CTRL-CLICK function on one of the user-assignable items
  of the WebWheel may not automatically retrieve the desired
  URL. To work around this issue, you will need to manually
  type in the desired URL and its designated name in the edit
  boxes provided (e.g. Logitech, http://www.logitech.com). By
  default, both edit boxes will contain the current assignment.

4.   For more information

  For the lastest version of MouseWare and more Troubleshooting
  information, visit our web site at www.logitech.com