Chip 2000 December/Chip_2000-12_cd1.bin/tema/mokry/download/exchange/exe/exsign12.exe/registration/register.txt

Text File | 1997-05-11 | 9KB | 195 lines

HOW TO REGISTER

We know that most people don't read these files, but since you're here, we
suggest that you print this and the other How to Register files to help
you through the registration process and for later reference.

Registrations for "ExLife" and ExSign are handled by Kagi Software.


Kagi Software:

Kagi Software
1442-A Walnut Street #392-LX
Berkeley, CA  94079-1405

registration:  <[e-mail]> send your registration and registration
               related questions here.
support:       <[e-mail]> use this address only after you have
               registered.
internet:      <http://www.kagi.com> read here for more information.
FAQ via email: <[e-mail]> send a message and receive the current FAQ
               as a reply.
Fax:           [phone]


How we do business:

Kagi Software does business via email . We receive postal mail, email,
faxes and phone calls, and process registration payments.  Kagi Software
processes software product payments for several hundred authors and their
programs. We need for you to use the Register program that came with you
program since most of the payment processing is automated to keep costs
low and frees us help you when you need it.


How we can respond to you:

After processing we will send all registered users an email that will give
you more information about Kagi Software and your program. Email and fax
registrations will be sent an acknowledgement that we received your
registration request. Because of the low percentage that Kagi Software
charges for payment processing we will not respond with a phone call,
unless you have an "800" number or receive collect calls, and we do not
send faxes. The only mail that we send is postcard receipts that have been
paid for. Kagi Software is NOT a software publisher and does not ship any
product or return anything sent on disks. Kagi Software does not provide
technical support for any of the other programs they handle.


For technical support:

Contact the authors of the individual programs. Author's email address is
<[e-mail]>. The email address of the author should also be on the
copy of the registration form that you send us, so save a copy for
yourself.


How to get help from us if you need it:

If you do not get a response from your registration request in a
reasonable amount of time, email four days, faxes six days, postal mail a
few weeks, please send the message below to us with the information
entered. This way we can help you as quickly as possible:


We need this data:

Anything that you can provide us with would be helpful, such as when and
how you sent your payment and any previous email messages sent. Please
tell us exactly what you want us to do/send to you.

Payment-method: Card , Check and check #, cash invoice or First Virtual
Register-to:    Registrants name
Time/Invoice:   if original had this number
Email:          email address
Addr:           If used
Card-name:      card holder's name
Credit-card#:   credit card number
Program:        program name & cost


The "Register" Application.

Your copy of "ExLife" or "ExSign" should come with a small program
called "Register", which you use to create a personalized registration
form to send to Kagi Software. If you do not have the "Register"
application, you should download it
from http://www.mokry.cz/shareware/registration.htm.

It is vital that you use the registration program since payments sent
without the registration form it generates can be delayed or lost.
Included in this file are five other files, Purchase Order instructions,
Email instructions, Fax instructions, and Postal mail instructions that
are simple step-by-step instructions to help you. The other file is Common
Mistakes . Please read the ones that you think apply to you, especially if
you are going to skip the rest of this.

When you launch the Register program, a window appears asking for all the
necessary information. If you have previously registered a program through
Kagi Software your personal information will appear, double check to see
that it is right.

You must provide a postal address, a US$1.00 extra charge, or an email
address,  so that we can contact you.  Please note that we do not reply by
FAX.

* Type your name, postal address, and e-mail address in the corresponding
boxes at the top of the window.

* If you have no email address enter "none".

**** Special Note: If you do not have an e-mail address, you must  check
the "Postcard Receipt" box (which automatically adds $1 to your charge) at
the bottom right of the window. Otherwise, you will not receive any reply
to your registration. You will be registered, but you will not have the
codes. After the initial postcard receipt Kagi only replies via email.

* Then, fill in the payment details at the bottom left of the window.
Choose your method of payment from the pop up menu and complete the
relevant information (credit card number, type of currency, etc.) below.
Make checks payable to "Kagi Shareware." Checks must be in US Dollars
only. Please write the program name on the check as well as your email
address, if you have one. See Email, Fax  and Postal instructions  for
more detail.

* Note: Your credit card data is scrambled.Although this is not completely
secure, we have never had a case of credit card fraud.

* Note: Purchase Orders  must include payment with the invoice. Please see
the Purchase Order instructions  file.

* Next, indicate the programs you want to register in the middle of the
window. Type the number of copies you want to register into the "Single
User" box. In most cases you should just type "1". Do not type the
purchase price into this box since the "Register" application computes the
fee for you. The "Site" and "World-Wide" check boxes are intended for
companies or organizations that want a license to use the software on all
their machines.  Double check this before you send in the form as you may
be charged significantly more that you expect if you make a mistake.

* If you feel that the program is worth more than the registration fee,
you can add an optional bonus in the "Bonus US$" box.

* Note: If the "Register" application lists more than three programs, and
you can use the scroll bar at the right of the window to see the others.

Once you have filled in all this required information, the Register
program displays the total amount at the bottom right of the window.
Double check the total!

Choose one of these three items, see Email, Fax and Postal instructions
for more detail.

* Print...      prints a hard copy of the registration form, which you can
mail to Kagi Software with your payment to the address shown on the form.

* Copy...       puts a copy of the registration form on your clipboard for
you to paste into an e-mail message to send to Kagi Software. This method
works only with credit cards and First Virtual since it is not yet
possible to email cash or checks.

* Save...       saves a copy of the registration to your hard disk as a
SimpleText document for you to print out or e-mail later.

Double check your registration request to see that all the information is
correct, if not, correct it using the Register program. Do not edit the
output produced by the Register program. The Kagi email and postal mail
addresses are given on the registration form and above. Save a copy for
yourself. We suggest printing it out. Note the author's email address.


Kagi Software registration, how it works:

After you register, Kagi Software automatically sends you an e-mail reply
titled "Thanks for your registration". You should print and save this
message as your receipt. You will also need it if you reinstall the
program for any reason. If you checked the "Postcard Receipt" box in the
Register program, Kagi will send you a postcard with this information.
Again, if you do not have an e-mail address, you must request a "Postcard
Receipt" since otherwise you will not receive any reply.

It can take Kagi up to a week to process a registration from the date they
receive it (please make sure to factor in the delivery time if you use
postal mail). If you do not receive the "Thanks for your registration"
e-mail message, contact Kagi at <[e-mail]> or the postal address
given on the registration form to ask about the status of your
registration. See *We need this data: above. Keep in mind that some
registrations can get lost in the mail on the way to Kagi. Please make
sure to seal the envelope and write your email address on the check. Also,
sometimes the e-mail reply gets lost as well (America Online is
particularly unreliable when it comes to receiving e-mail from the
internet). If you do not receive an email confirmation of your payment,
contact us with the "*We need this data:" from above and ask what
happened.