p_White_Lines_or_Off_Colored_Streaks_Appear_in_the_Same_Area_on_all_Prints=" Note: For the test page to print correctly, the upper (or only) media tray must be set to Paper mode. Check that the red indicator on the front of the tray is next to the word Paper (or Label if you have a High-Capacity Transparency/Label tray). Print a test page: From the printer's front panel, with the printer in the Ready to Print state, highlight Menu and press Select. Scroll to Troubleshooting; press Select. Scroll to Print Test Page and press Select. On the test page, look for gaps in the color bars. If there are gaps running vertically through all colors, for example: black, cyan, magenta and yellow are all missing bars 33 and 34, this may be caused by something other than a printhead problem. The problem may be debris in the printer's paper path, or a dirty or malfunctioning Maintenance Drawer. Try the following solutions in the order presented. Check for media in the Exit Path. Refer to the help page: Cleaning for Ink Smears: Paper-Exit Path . Clean the maintenance drawer wiper-blade. Refer to the help page: Cleaning for oily streaks . If the gaps on the test print are randomly placed, there may be plugged or weak printhead jets. Refer to the help page: Phaser 850 Printers: Eliminate Light Stripes If there is a combination of the two above problems, try these solutions first. Check for Media in the Exit Path. Refer to the help page: Cleaning for Ink Smears: Paper-Exit Path . Clean the maintenance drawer wiper-blade. Refer to the help page: Cleaning for oily streaks . If this test page looks normal, or exhibits a different type of problem, the printer may have a slightly weak jet; refer to the help page: Phaser 850 Printers: Eliminate Light Stripes . "
p_Blurry__Wavy_or_Smudged_Vertical_Lines_Appear_in_Text_and_Graphics_in_the_Same_Area_on_all_Prints=" If printed transparencies are blurry, change the print mode. The Windows 95/Windows 98 printer driver needs proper configuration to print in Fast Color mode. Click Start, select Settings, and select Printers. Select your printer. Right-mouse-click the printer name. From the pop-up window, select Properties. Click Device Options. In Printer Features, highlight Print Quality. In Change Settings For, click the drop-down list and select Fast Color. To save the changes, click Apply. Clean the maintenance trayÆs wiper blade. Refer to the help page: Cleaning for Oily Streaks . Clean the paper path. Refer to the help page: Cleaning for Ink Smears and Jams: Internal Paper Path . Clean the printerÆs exit path. Refer to the help page: Cleaning for Ink Smears: Paper-Exit Path . "
p_Prints_are_Skewed_or_Slanted_on_the_Page=" Skewed or offset images appear on prints when using the upper or standard tray Refer to the User Guide's printing specifications for tested and approved papers and transparencies. If you are using media not listed in the User Guide, remove the non-approved media. Locate the plastic tab that releases the spring-loaded, metal media-lift-plate on the bottom of the tray (near the center). Push the tab forward to release the plate. Look at the front edge of the plate to see if it appears to be lifting equally on both sides. If the plate is not lifting properly, try to locate and remove what is obstructing the tray-lift motion, or replace the tray. Open the front door. Examine the flexible plastic fingers located inside the front door. The plastic fingers should not be bound-up or creased. Try cleaning the pick and feed rollers. Refer to the help page: Cleaning for Ink Smears and Jams: Paper-Feed Rollers . Load approved media into the media tray and make a test print. If the printing problem has not been resolved, go on to the next suggestion listed here. Skewed or offset images when using the High-Capacity Paper Tray Refer to the User Guide's printing specifications for tested and approved papers and transparencies. If you are using media not listed in the User Guide, remove the non-approved media. Verify that the media is properly loaded. The media should be flat and snug against the trayÆs left side. Open the front door. Examine the flexible plastic fingers inside the front door. The fingers should not be bound-up or creased. Verify that the High-Capacity Lower Paper Tray Assembly is installed properly; refer to the User Guide. Try shifting (or twisting) the printer on top of the tray to correct the skewed path. Try cleaning the pick and feed rollers. Refer to the help page: Cleaning for Ink Smears and Jams: Paper-Feed Rollers . Skewed or offset images when using Envelopes Note: Only use the printer for low-volume envelope printing. Align the envelope as straight as possible along the left edge of the manual-feed slot. How the envelopes are inserted determines the amount of skew. "
p_Phaser_850_Printers__Eliminate_Light_Stripes="Note: Run the Eliminate Light Stripes procedure from the printer's front panel. From the printer's front panel, with the printer in the Ready to Print state, highlight Menu and press select. Scroll to Troubleshooting; press Select. Scroll to Eliminate Light Stripes; press Select. This process cleans the printhead and takes about 5 minutes. Upon completion, the printer prints a Cleaning Page and a Test Page. Examine the Test Page. All color bars should now be present. If any of the bars are still light or missing, repeat this procedure up to two more times as long as improvement is seen. If the problem persists, turn off the printer for 4 hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary. For more details, refer to the online topic, \"Light Stripes on Prints,\" on the printer's CD-ROM or Tektronix web site. "
p_Cleaning_for_Oily_Streaks="If your prints show oily streaks, you can clean the wiper blade that is located inside the maintenance drawer (A). Refer to the User Guide for detailed illustrations. Open the printerÆs front cover and remove the maintenance drawer (A). Use a lint-free cloth to gently wipe any excess debris from the clear plastic wiper blade. Reinsert the maintenance drawer into the printer. "
p_Cleaning_for_Ink_Smears_and_Jams__Internal_Paper_Path="Clean the printerÆs internal paper path surfaces if your prints have stray ink marks on the front or the back. Caution: Use only clean sheets of paper to clean the paper path. Do not reuse cleaning sheets. High-grade, heavier papers, such as 120 g/m 2 (32-lb.) bond, work best. Fill the media tray with high-grade paper and set the trayÆs media switch to Paper. Note: If your printer is configured with just the upper media tray, load that tray and set the media switch to Paper. If you have one or two High-Capacity Paper Tray Assemblies, load either the upper tray or the lower tray. The lower tray is the default tray. To use the upper or middle paper tray slot, change the printerÆs default tray. When the printer is on and the Ready to Print message appears in the front panel, scroll to Menu; press Select. Scroll to Troubleshooting; press Select. Scroll to Remove Ink Smears; press Select. After a short delay during the warm-up period, the printer begins an automatic sequence of feeding several clean sheets of paper from the media tray selected as the cleaning page source. When the cleaning sequence is complete, inspect the last sheet of paper fed through the printer. If it is not clean, repeat the cleaning sequence. Scroll to Exit; press Select. After a warm-up cycle, the printer returns to normal operation. "
p_Cleaning_for_Ink_Smears__Paper_Exit_Path="Occasionally, stray ink particles and oil become attached to the exit fingers, rollers, and guides under the exit cover, causing ink streaks or marks on the top edge, front, or back of prints. When this occurs, you must clean these parts using both dry swabs and alcohol-soaked wipes. Note: You may notice some staining of the exit rollers while performing the cleaning procedure; this is normal and does not indicate additional cleaning is necessary. Simply clean rollers to remove any build-up of ink. Caution: To avoid damaging the print drum and exit guide, never scrape excess ink with a tool or fingernail; use only the materials provided with the cleaning kit. Open the exit cover. Using a dry swab, clean excess ink particles and oil from the blue exit fingers by gently wiping the top surface of each finger. Remove any visible pieces of torn media. Caution: To avoid damaging the print drum and exit fingers, never scrape excess ink with a tool or fingernail; use a dry swab provided with the cleaning kit. To clean the rubber exit rollers: Wrap an alcohol-soaked lint-free cloth around the index finger of one hand. Press your wipe-covered finger against each roller. Use the thumbwheel to turn the rollers. To ensure proper cleaning, rotate the rollers four or five complete revolutions for each roller segment. To clean the two sets of ribbed exit guides under the exit cover, use an alcohol-soaked cloth and gently wipe the raised ribs. Close the exit cover. "
p_Cleaning_for_Ink_Smears_and_Jams__Paper_Feed_Rollers="For illustrated procedures, refer to the User Guide, or CD-ROM topic, or Tektronix web site. Caution: Hot surfaces exist behind the middle paper-feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind these rollers. Open the printerÆs front cover. Remove the maintenance drawer (A) from the printer. The upper paper-feed rollers are located above the slot for the maintenance drawer (A). To clean these rollers: Use a prepackaged alcohol-soaked wipe. Place the cleaning wipe against each upper rubber roller, pressing to create pressure against the roller. Move the thumb wheel, turning the upper rollers. The upper rubber rollers should rotate four or five complete revolutions for each roller segment to ensure proper cleaning. Scrub each roller thoroughly. If the wipe becomes dirty, discard it and use another. To clean the middle rubber feed roller behind the metal plate: Use a prepackaged alcohol-soaked wipe. Place the cleaning wipe against the underside of each middle roller. Rotate the middle roller. Scrub each roller thoroughly. If the wipe becomes dirty, discard it and use another. The lower paper-feed rollers are located below the maintenance drawer (A): one set of rollers is black rubber; the other set is white plastic. To clean these rollers: Use a prepackaged alcohol-soaked wipe. Place and hold the cleaning wipe on top of the white and black rollers. Move the thumbwheel, turning the rollers. Rotate the rollers four or five complete revolutions for each roller segment to ensure proper cleaning. Scrub each roller thoroughly until clean. If the wipe becomes dirty, discard it and use another. Put the maintenance drawer (A) back into the printer. Close the front cover."
