Chip Hitware 3/Chip_Hitware_Vol_03.iso/chiphit3/win95/programm/unicom/uc40read.me_/uc40read.me

Text File | 1995-10-25 | 11KB | 313 lines

///////////////////////////////////////////////////////////
//            Unicom 4.0 - 32 bit Release Notes
//                  Windows 95 Version
//
//                    10/16/95
//
////////////////////////////////////////////////////////////
& If your modem is not listed in the modem setup

  Try selecting a similar modem or model from the list.
  If you have a string for your modem from another source,
  try adding it into the manual modem setup under "User
  Entered Init String" then select the User Entered
  radio button.  If none of the above suggestions work for
  you, select the "NOT LISTED" option and contact us for
  an updated modems.dat file.

  At this point you may wish to construct your own string
  using your modem reference manual.  Unicom requires
  the following:  Hardware Handshaking (CTS/RTS),
  Carrier Detect (CD) follows line state, Modem set to
  Fixed DTE.

& Unicom 16550 FIFO Indicator and Windows 95

  Support for the 16550 chip is provided by your
  serial port driver which is external to this program.

  Unicom can neither detect or control the 16550.

  The Unicom FIFO indicator will light if you
  have configured Windows 95 properly to use this
  device whether the device exists or not.

  To configure the 16550, access the system icon
  from the Windows 95 control panel.  Access the
  desired com port and select the Advanced option.
  A window will appear to let you enable the
  16550 and set the RX and TX trigger levels.

& Fax Implementation Notes
  Fax support provided in this release is specific
  to CLASS 1 and CLASS 2 fax modems only.  The
  less popular CAS standard is not supported in
  this release. Most fax modems are Class 1 or 2.
  Class 2.0 is more recent that Class 2.  Since
  we could not find a Class 2.0 modem before
  releasing Unicom 4.0, no compatibility is implied.
  Please contact Data Graphics for information regarding
  support for Class 2.0 modems.

  Unicom supports GROUP 3, one-dimensional fax
  encoding according to the TIA T.4 specification.
  Both Hi and Low resolution modes are supported
  and are set automatically.

  The optional higher fax speeds: 14.4k and 12k are not
  supported when using Class 1 in this release.

  The network fax support is limited to forwarding
  received faxes as Email using MAPI compatible
  networks to one or more destinations.

  This product has been tested on various fax modems based
  on ROCKWELL and SIERRA fax class 1 and 2 chip sets.


& Solutions to Faxing Problems

  QUESTION:
       How can I tell what Class of fax support is
       provided by my modem?

  ANSWER:
       From Unicom's modem setup window, select
       the TEST button.  Unicom will report the capability
       and select the corresponding capability option for you.

  QUESTION:
       The fax aborts during transmission or reception.
       What is wrong?

  ANSWER:
       Check the handshake option in Unicom's Comm Port
       Setup Window.  Try using the hardware or none
       options.  Also, make sure that a screen saver is
       not engaging and that disk intensive applications
       are not being used during fax operations. Also, make
       sure that your port is set to 19200, 8-N-1.  Higher
       baud rate settings may cause loss of data.

       If the above solution does not work, and you are using
       a class 2 fax modem, add the following initialization
       to your modem setup string:  +FDCC=1,3

       Also check that your computer does not have an IRQ
       conflict.


  QUESTION:
       Faxes sent with Unicom appear squished with no vertical
       spacing.

  ANSWER:
       You need to obtain an updated Universal Printer Driver file
       from Microsoft named UNIDRV.DLL. It should replace the file
       of the same name located in your Windows\System directory.

  QUESTION:
       Received faxes appear partially or fully scrambled with
       no apparent form. What's wrong?

  ANSWER:
       Some fax modems like FRECOM reverse the bit order
       of the image.  To correct this problem, place the
       following line in the UNICOM.INI file located in the
       Windows directory:

       [UNICOM]

       FAXBYTEORDER=1

  QUESTION:
       I can't re-transmit a fax file that I received as a
       fax. What's wrong?

  ANSWER:
       If the fax was received with ERRORS, these errors are
       being re-transmitted and the fax send may fail.
       Errors in the fax will show up as image distortion when
       viewing the fax.  If all your received faxes have some
       clutter on the top of the page, you may need to add
       the entry in your Unicom.ini as described in the
       previous question.



& Solutions to File Transfer Problems

  QUESTION: What is causing many errors during file transfers?

  ANSWER:
       If you see frequent CRC errors and are getting
       unacceptable performance, check to make sure
       that HARDWARE HANDSHAKING is being used.  This
       is set in Unicom's Comm Port setup window.
       Your modem may also require an initialization
       string to enable hardware handshaking.

       If this doesn't correct the problem, an IRQ
       conflict may exist with your modem port.

       A noisy phone line can also cause this problem.

       ALSO, make sure your modem is being configured
       with a correct string to turn on HARDWARE HANDSHAKING.

& Call Director Notes

  The Call Director feature is designed to take advantage
  of Adaptive Answer capable fax modems. Some fax modems
  like the USR Sportster cannot distinguish between an
  incoming fax or data call.

  If your fax modem is not capable of adaptive answer,
  the Call Director must be set for FAX ONLY or DATA ONLY
  operation. If you are not sure if your fax modem is
  capable, clear any Adaptive Answer String entry in the
  Call Director Setup window.  Unicom will then try to
  activate the feature using a +FAA or +FAE command when
  the Call Director feature is activated.

  Incoming calls directed to certain destinations may cause
  Unicom to enter a wait mode thus preventing subsequent calls
  from being answered. After a call is answered and directed
  for processing, only until control is returned to the Call
  Director can subsequent incoming calls be answered.

  Please note the following:


  DATA
    Host Mode -  Control is returned to the Call Director
                 immediately after a remote user logs out.
    Terminal  -  Control is returned to Call Director upon
                 loss of a data carrier detect signal.
    Script    -  Control is returned when the script terminates.
    Other Pgm -  Unicom enters a wait mode.  Control returns to
                 Call Director when the external program
                 terminates execution (closes).

 FAX
   Unicom Fax -  Unicom returns control after the fax is received.
   Other Pgm  -  Same as Other Pgm above


 ** Some fax modems must be set to fax mode for adaptive answer to
    work.  Unicom, by default, will set the modem to data mode.
    To change this, add the following to the Adaptive answer init
    string in the Call Director Setup:  +FCLASS=2 (for class 2) -or
                                        +FCLASS=1 (for class 1)

& Unicom 4.0/32 bit and Windows 95

  This version is designed for Windows 95.  It is a true
  32-bit application. Therefore, it will not run on Windows 3.x.
  A 16 bit version is available for Windows 3.x.


& Ordering Unicom
TO REGISTER QUICKLY: order by phone!

To get registered immediately, just
call [phone] anytime between 9am and
5pm Pacific time weekdays.

Have your VISA or MasterCard/EuroCard Ready.
You will be issued a temporary registration
number over the phone.

BY FAX: send your completed order form to
Data Graphics fax at [phone] (24hrs)

BY MAIL: Enclose payment and mail to:

   Data Graphics
   P.O. Box 58517
   Renton,WA 98058   U.S.A.

Site licenses and other distribution
licenses are available. Please contact
Data Graphics for more info at

Tel: [phone]  Pacific Time
Fax: [phone]hrs


& IF YOU NEED HELP

Technical support is available for registered users
by phone at [phone].  Support hours may vary
at times.  By Email, send your request to:
INTERNET: [e-mail] or, on
COMPUSERVE: 71631,464

Please remember to include your Control # with
your support request.

         No Control # = No Support

Please do not send both your license and control
number in Email.  The control number is all you need
to get support.

Unregistered support is available and limited to help
getting the program started or setup.  Information
regarding program capability or features will gladly
be given.

& Where to Find UNICOM

There are now two versions of Unicom.
A full retail version and a limited trial version.

The retail version is available only from
Data Graphics or from an Authorized Distributor.

If you are already registered and would like to order the
latest retail version update, please call or see the
order form for details.

UNICOM trial copies may also be found on CompuServe in the
following forums: ZENITH, WINSHARE.

Browse the forum shareware or new uploads library
using the keyword "UNICOM"

& Release Notes

1) The manual incorrectly refers to a UNIFAX fax print driver.
   This should read "UNICOM" fax print driver.

2) Unicom supports 14.4 and 28.8kb modems.  Though there is not a
   specific setting for these speeds, select the closest higher speed
   in the Comm Port setup window and in all data phone book entries.

3) The Data Phone book option: "Set Port to Modem Connect Speed"
   is intended to be used for some older modems that change the
   speed to your PC when connecting to another modem.  THIS
   OPTION SHOULD NOT BE USED FOR MOST HIGH SPEED MODEMS. If garbage
   characters appear when you connect after dialing, this
   option may be at fault.

4) The Prefix/Suffix option in the Data Phone book has been replaced
   with Dialing Services.  For information on how to use this feature,
   see the Fax Phone Book discussion in the manual or on-line help.

5) Twain support remains at 16 bit due to a lack of 32 bit drivers.
   Just install your existing 16 bit drivers for Win 3.1.

& Bug Fixes and Updates
NEW  :  Now a true 32-bit app for Windows 95 operating system
NEW  :  Chat mode now echos remotely typed characters back to remote
FIXED:  Some TWAIN scanners would not work with Unicom 4.0 for Win31
FIXED:  Unicom fonts were not available at the program start
CHANGED:Unicom now prompts you to save any setup changes at the
        end of a session.