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955.LGF
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Text File
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1993-08-19
|
628b
|
33 lines
(your street
city, state, zip)
(date)
(name
street
city, state, zip)
Dear ____ (name):
We agree that the ____ (item) you returned shrunk
in the washing machine. That ___ (item) was not washable
although many ____ (item) today are. Our sales associate
should have explained these instructions to you. Sometimes,
however, a clerk may forget.
Whether this was the case of not, ____ (name),
we are sorry for the inconvenience.
Please be assured that we will be very happy to
replace the ____ (item) or credit your account.
Sincerely,
(name)
(title)