Chip 2003 April/04_03.iso/drivers/pack1/files/mw975enu.exe/README.TXT

Text File | 2002-11-21 | 21.0 KB | 503 lines

  Logitech MouseWare 9.75 README File
  (c) Copyright 1995-2002 Logitech, Inc. All Rights
  Reserved.


  README TABLE OF CONTENTS

  1. Installation
   1.1  Standard Installation
   1.2  Drivers-Only Installation
    1.2.1  Drivers-Only Installation for Windows 2000 and XP
    1.2.2  Drivers-Only Installation for Windows 95 and NT 4.0
    1.2.3  Drivers-Only Installation for Windows 98 and Me
  2. Uninstall Program
  3. Troubleshooting
   3.1  Detection Issues with USB Mice
   3.2  Detection Problems with PS/2 Pointing Devices
   3.3  Detection of C-Series Pointing devices under Windows 9x
   3.4  Detection of Serial Mice under Windows 2000
   3.5  Detection of Serial Mice under Windows XP
   3.6  Conflicts with Modems and other Serial Devices
   3.7  Power Management Problems Under Windows 9x
   3.8  Logitech Enhanced Mouse Control Panel is not Updated
        Under Windows 9x
   3.9  Scrolling/wheel related issues
   3.10 Connection Issues for Cordless Pointing Devices
   3.11 "Error Starting Program" Message Under Windows 95
   3.12 Restricted functionality of WebWheel with the AOL 4.0 or
        5.0 browser
   3.13 Internet Explorer 4.x needed to view Help
   3.14 Conflict With Logitech Digital Gameport Devices On WinXP/Win2000
   3.15 Error Message when Entering Standby in Windows XP
  4. For more information

  ________________________________________

1.   Installation

  Logitech MouseWare supports Windows 95, Windows 98, Windows Me,
  Windows NT 4.0, Windows 2000, and Windows XP.

  Before installing any software under Windows NT 4.0, we
  strongly recommend you create an Emergency Repair Disk using
  the Repair Disk utility provided by the system (RDISK.EXE).

  Please note that USB mice are only supported under Windows 98,
  Windows Me, Windows 2000, and Windows XP.

1.1  Standard Installation

  Run Setup.exe to install the Logitech MouseWare software.

  During the MouseWare installation under Windows 2000 and
  Windows XP, if the "Digital Signature Not Found" dialog box
  appears asking if you wish to continue the installation, click
  on the "Yes" or "Continue Anyway" button.

1.2  Drivers-Only Installation

  You can load device drivers without running the Setup program.
  Loading the device drivers this way, however, does not install
  the Logitech Enhanced Mouse Properties user interface.

1.2.1  Drivers-Only Installation for Windows 2000 and XP

  Please execute the following steps to perform a drivers-only
  installation for Windows 2000 and Windows XP:

  1)   Click on the "Start" button on the Windows Desktop.
  2)   Select "Settings", then "Control Panel".
  3)   From the Control Panel, double click on the "System" icon.
  4)   From the System Properties, click on the "Hardware" tab.
  5)   Click on the "Device Manager" button.
  6)   From the Device Manager, double click the "Mouse" icon.
  7)   Double click on the Mouse Type icon.
  8)   From the Mouse Properties dialog box, click on the "Driver"
       tab, then click on the "Update Driver" button.
  9)   From the "Update Device Driver Wizard", click the "Next"
       button.
  10)  Click on the radio button next to:
       "Display a list of the known drivers for this device so
       that I can choose a specific driver"
  11)  Click on the "Next" button.
  12)  Click on the "Have Disk" button.
  13)  When prompted, click the "Browse" button.
  14)  From the "Locate File" dialog box, go to the "Win2K_XP"
       folder on the MouseWare Disk/CD-ROM.
  15)  Click the "Open" button.
  16)  From the "Install From Disk" dialog box, click the "OK"
       button.
  17)  Under "Manufacturers", select "Logitech".
  18)  Under "Models", select the correct model that matches the
       pointing device type and click on the "Next" button.
  19)  If the "Update Driver Warning" appears, click on the "Yes"
       button.
  20)  Click on the "Next" button.
  21)  Windows should now copy the updated mouse drivers to the
       system.
  22)  Click on the "Finish" button.
  23)  Click on the "Close" button.
  24)  Windows should now ask you to restart the system for the
       changes to take effect, click on "Yes" to restart the system.

1.2.2  Drivers-Only Installation for Windows 95 and NT 4.0

  Please execute the following steps to perform a drivers-only
  installation for Windows 95 and Windows NT 4.0:

  1)   Click on the "Start" button on the Windows Desktop.
  2)   Select "Settings", then "Control Panel".
  3)   From the Control Panel, double click on the "Mouse" icon.
  4)   Select the "General" tab.
  5)   From the "General" tab, click on "Change".
  6)   Insert the MouseWare Disk/CD-ROM into the disk drive.
  7)   Click the "Have Disk" button.
  8)   When prompted, click the Browse button.
  9)   Depending on the operating system double click on the
       following folder on the MouseWare Disk/CD-ROM:
       a)   Win95, for Windows 95 (or OSR2)
       b)   WinNT, for Windows NT 4.0
  10)  Click the "Open" or "OK" button.
  11)  Click on the "OK" button.
  12)  Select "Show all Devices"
  13)  Under "Models", select the correct model that matches the
       pointing device type and click on the "OK" button.
  14)  Windows should now copy the updated mouse drivers to the
       system.
  15)  Click on "Close".
  16)  Windows should now ask you to restart the system for the
      changes to take effect, click on "Yes" to restart the system.

1.2.3  Drivers-Only Installation for Windows 98 and Me

  Please execute the following steps to perform a drivers-only
  installation for Windows 98 and Windows Me:

  1)   Click on the "Start" button on the Windows 98/Windows Me
       Desktop.
  2)   Select "Settings", then "Control Panel".
  3)   From the Control Panel, double click on the "System" icon.
  4)   Select the "Device Manager" tab.
  5)   Double click on the "Mouse" icon.
  6)   Double click on the Mouse Type icon.
  7)   Click on the "Driver" Tab.
  8)   Click on the "Update Driver" button.
  9)   From the "Update Device Driver Wizard" box, click the "Next"
       button.
  10)  Click on the radio button next to:
       "Display a list of all the drivers in a specific location,
       so you can select the driver you want."
  11)  Click on the "Next" button.
  12)  Insert the MouseWare Disk/CD-ROM into the drive.
  13)  Click on the "Have Disk" button.
  14)  When prompted, click the "Browse" button.
  15)  Double Click on the "Win98" folder.
  16)  Click the "OK" button.
  17)  Click the "OK" button again.
  18)  Under "Models", select the correct model that matches the
       pointing device type and click on the "Next" button.
  19)  Click the "Next" button, then click on "Next" again.
  20)  Click on the "Finish" button.
  21)  Windows 98/Windows Me may request that you restart your
       system. Click on the "Yes" button to restart.


2.  Uninstall Program

  MouseWare can be removed from Windows by
  clicking the Add/Remove Programs icon in the Control Panel.
  Select Logitech MouseWare and click the "Remove" button.

  Windows 95, Windows 98, Windows Me, Windows 2000 and Windows XP
  Logitech MouseWare drivers will be removed from the system if
  setup finds alternate compatible drivers for a device in
  MSMOUSE.INF.  Should this not be the case you can manually
  change the driver to another one as described in section 1.2.


3.  Troubleshooting

3.1  Detection Issues with USB Mice

  Please note that USB mice are only supported under Windows 98,
  Windows Me, Windows 2000, and Windows XP.

  If your USB mouse is not detected properly or does not
  function, please use the following steps to troubleshoot the
  problem.
  Note: if you have a PS/2 mouse, you can install and use it to
  follow the procedure.  Otherwise, use the keyboard to navigate.

  1) Click the Start button or press Ctrl-Esc to bring up the
     Start menu, select "Settings", then "Control Panel".
  2) Select the System icon and press Enter to open the System
     Properties.
  3) From the System Properties, select the Device Manager tab.
     On Windows 2000 and Windows XP, select the Hardware tab, then
     press the Device Manager button.
  4) Under the Mouse section, there should be a mouse icon that
     states: "HID-compliant mouse".  On Windows 98 or ME, you should
     also see another entry that states the name of your USB device.
     If there is a yellow exclamation or red X mark on either of
     these entries, highlight it and press the Delete key to remove
     it.
  5) Once the problem entries have been removed, press the
     "Refresh" button and allow Windows to re-detect the mouse.  On
     Windows 2000 and Windows XP, select "Scan for Hardware Changes"
     from the Action menu.
  6) Look at the entries under the Mouse section again, verify
     that there are no errors reported.
  7) Power down the computer and restart Windows.  Test the USB
     device to see if it is now functional.

  Other USB troubleshooting tips:
  -  If you have problem getting the mouse to work on a hub, try
  connecting the mouse directly to the USB port on the system.
  -  Try a second USB mouse in the same port or try the USB mouse
  on a second system to verify it is working correctly.  If
  needed contact the vendor of your system to verify the USB
  ports are correctly enabled, or if updated drivers are
  available.
  -  Uninstall MouseWare and see if the USB mouse works with the
  native Microsoft drivers provided on your Windows CD-ROM.
  -  If your USB mouse functions but does not appear in the
  Logitech Mouse Control Center, reinstall MouseWare again while
  the Logitech USB mouse is attached.
  -  You may also want to contact the vendor of your USB chipset
  for updated USB drivers.

3.2  Detection Problems with PS/2 Pointing Devices

  If your mouse is connected to the mouse port and is not
  detected by the system, attempt the following step(s):

  1) Your mouse port might need to be enabled through the SETUP
     menu of your computer. You may also need to set the
     configuration for the internal pointing device to
     "Auto-Disable" or "Auto-Select" setting.  Please check your
     computer documentation regarding the SETUP menu.

  2) If you have a mouse with both serial and mouse port
     adapters, connect the mouse to the computer through the
     serial port.  Reboot and check if the mouse is detected
     properly.

  3) If adapter(s) were not included in your package, your mouse
     was designed to work on only one type of port (Serial OR
     PS/2).  Refer to your package for the type of port your
     mouse supports.

  If the problem persists, please check for a possible computer
  BIOS ROM upgrade from your computer manufacturer.

  Some notebook systems have both an external Mouse Port and an
  integrated Pointing Stick, which is connected to the Mouse
  Port.  If your mouse is having difficulty running on the Mouse
  Port of this type of system, try using the USB port instead.

3.3  Detection of C-Series Pointing devices under Windows 9x

  If you are using a C-Series device on a serial port and it is
  not detected by Windows 9x (Windows 95, or Windows 98), you may
  need to change an entry in the Windows Registry.

  NOTE: C-Series devices connected to the serial port are not
        supported under Windows ME, Windows 2000, or Windows XP.

  C-Series devices can identified by the following model numbers
  (M/N:), located on the bottom of the device:  T-CA1, C7, CA,
  CC, and CE.

  1)   Click on the "Start" button on the Windows Desktop and
       select "Run".
  2)   On the "Open" line, type "regedit" and click on the "OK"
       button.
  3)   From the Registry Editor screen, double click on:
         HKEY_LOCAL_MACHINE.
  4)   Double click on SOFTWARE.
  5)   Double click on Logitech.
  6)   Double click on MouseWare.
  7)   Double click on CurrentVersion.
  8)   Single click on Technical and information should be
       displayed on the right side of the Registry Editor screen.
  9)   Under the Name column, double click on the "SearchCSeries"
       entry and the Edit String Dialogue box should appear.
  10)  Modify the Value Data line to read "On", and click the "OK"
       button

  Exit the Registry editor and restart Windows.  The C-Series
  device should now be detected.

3.4  Detection of Serial Mice under Windows 2000

  If your Logitech Serial mouse functions, but does not appear in
  the MouseWare enhanced Mouse Properties, reinstall MouseWare
  again while the Logitech Serial mouse is attached.

  Please note that C-Series mice connected to the serial port are
  not supported under Windows 2000.  C-Series devices can
  identified by the following model numbers (M/N:) located on the
  bottom of the device: T-CA1, C7, CA, CC, and CE.

3.5  Detection of Serial Mice under Windows XP

  MouseWare under Windows XP does not support pointing devices
  connected to the serial port.  This means that your serial
  pointing device will only be supported by the native OS driver.
  Serial devices will not show up in the MouseWare enhanced Mouse
  Properties and you will not be able to program the buttons or
  use any of the other features.  If your pointing device
  supports PS/2 mode, use the adapter provided and connect it to
  the systems PS/2 mouse port if it has one.

3.6  Conflicts with Modems and other Serial Devices

 On bootup, the Logitech mouse drivers search all PS/2 and COM
 ports for possible pointing devices.  If your modem or other
 serial device no longer functions after installing Logitech
 mouse drivers, you must eliminate the COM port your modem is on
 from the search as shown below.

  Windows NT 4.0
  If you have problems operating other serial devices together
  with MouseWare, in Windows NT 4.0 run "Regedit.exe", edit
  the key:
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermous
  \Parameters\Global\PortSearchOrder and remove the COM port
  that the affected serial device is using.

3.7  Power Management Problems Under Windows 9x

  If your mouse freezes when waking your PC up from suspend, in
  Windows 9x (Windows 95, Windows 98, or Windows Me) run
  "Regedit.exe", then open the registry key:
  HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion
  \Technical\APMMode
  and set APMMode="Off"

3.8  Logitech Enhanced Mouse Control Panel is not Updated Under
  Windows 9x

  Under Windows 9x (Windows 95, Windows 98, or Windows Me), if
  the Mouse Properties have not been updated to Logitech Enhanced
  Mouse Control Center, verify you have installed MouseWare.  If
  this does not resolve this issue, it may be necessary to do a
  registry clean-up.  Remove the following folders in the Windows
  9x Registry.

  Select the "Start" button, then "Run".  In the "Open" line type
  "regedit", and click on the OK button.

  Open the following Registry folders:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class
  \Mouse\xxxx

  Remove all of the 0000, 0001, 0002, etc. under the Mouse folder
  until there are no folders remaining under the Mouse folder.
  Now shutdown your system and restart.  Open the Mouse
  Properties and check to see if you now have the Enhanced
  Logitech Mouse Control Center.

  If the mouse is still not detected properly after completing
  the steps above, please refer to the section "Drivers-Only
  Installation for Windows 98 and Me" above.

3.9  Scrolling/wheel related issues

  If your mouse is equipped with a wheel and the wheel does not
  scroll, verify that the Logitech control panel is installed
  properly.  If you click the Start button and select Settings,
  Control Panel, the mouse icon should bring up a Logitech control
  panel.  Otherwise reinstall MouseWare.

3.10 Connection Issues for Cordless Pointing Devices

  If your cordless device does not seem to respond, or exhibits
  erratic behavior, please try the following to resolve the issue:

  1) Check the batteries of your device.

     If your cordless device uses Alkaline batteries, try replacing
     them with new batteries.

     If you're using a Logitech rechargeable cordless mouse, confirm
     the batteries have a full charge.

     This will verify the issue is not occurring because of low /
     dead batteries.

  2) Check the receiver's connection to the system.  Check that the
     connector is clean, and that it's connected securely to the
     correct port.  If connected to switch-boxes, or hubs, try
     connecting the receiver directly to the system, to verify there's
     no interference from those devices

  3) Try changing the location of the receiver.  Move it away from
     electrical devices that could cause interference with the radio
     signals, such as monitors, speakers, zip drives, etc.  Also avoid
     placing the receiver on metal surfaces that could interfere with
     the signal.

  4) Press the "connect" button on the receiver, then press the
     "connect" button on the device (normally located on the bottom).

  5) If these steps do not help resolve the issue, please refer to the
     help installed with your Logitech software.  Or
     visit the Logitech web site (www.logitech.com) for the latest
     troubleshooting information.

3.11 "Error Starting Program" Message Under Windows 95

  The following error messages may appear near the end of the
  MouseWare installation on a Windows 95 system, "The
  WEBCOLCT.EXE file is linked to missing export OLEAUT32.DLL:227"
  or "The CDLSHAND.EXE file is linked to missing export
  OLEAUT32.DLL:420".  If you experience these error messages, we
  suggest that you install the latest version of the DCOM95 for
  Windows 95.  This file is available free of charge from
  Microsoft website at
  http://www.microsoft.com/com/resources/downloads.asp.
  After installing the DCOM95 file, you must run the MouseWare
  installation again.

3.12 Restricted functionality of WebWheel with the AOL 4.0 or 5.0
  browser

  When programming the WebWheel within the AOL browser, using the
  CTRL-CLICK function on one of the user-assignable items of the
  WebWheel may not automatically retrieve the desired URL.  To
  work around this issue, you will need to manually type in the
  desired URL and its designated name in the edit boxes provided
  (e.g. Logitech, http://www.logitech.com).  By default, both
  edit boxes will contain the current assignment.

3.13 Internet Explorer 4.x needed to view Help

  In order to view Help, you need to have Internet Explorer 4.x
  or higher installed.

3.14 Conflict With Logitech Digital Gameport Devices On WinXP/Win2000

  If you use a Logitech Digital Gameport device with WingMan software
  version 4.20 or earlier, you may experience a conflict with
  your MouseWare software. This problem happens in the following
  scenarios

    Operating System:   Windows 2000, Windows XP
    MouseWare Software: version 9.70 or later
    WingMan Software:   version 4.20 or earlier
    Gameport Products:  WingMan Gamepad (blue version) WingMan Formula
  (black wheel version)

  After installing MouseWare any attempt to add "WingMan Gamepad" to game
  controllers will fail. Instead an "MX300 Optical Mouse" will appear in the Device
  Manager with the yellow warning mark.

  After installing MouseWare any attempt to add "WingMan Formula" to game
  controllers will fail. Instead an "MX500 Optical Mouse" will appear in the Device
  Manager with the yellow warning mark.

  Solution:

  Go to the Logitech website and get a version of the WingMan software later
  than 4.20. The post 4.20 WingMan digital gameport drivers are also available
  on the Logitech site as a patch.

3.15  Error Message when Entering Standby in Windows XP

  The following error message may appear when attempting to enter
  standby:
  "The device driver for the 'HID-Compliant ...' device is
  preventing the machine from entering standby. Please close all
  applications and try again. If the problem persists, you may
  need to update this driver."
  This message displays because your PC BIOS is not fully ACPI
  (Advanced Configuration and Power Interface) compliant.

  To avoid seeing this message again, follow these steps:

  1) Click on the "Start" button on the Windows Desktop.
  2) Select "Settings", then "Control Panel".
  3) From the Control Panel, double click on the "System" icon.
  4) From the System Properties, click on the "Hardware" tab.
  5) Click on the "Device Manager" button.
  6) From the Device Manager, double click the "Mouse" icon.
  7) Double click on the 'HID-Compliant ...' mouse icon.
  8) From the Mouse Properties dialog box, click on the
     "Power Management" tab.
  9) Clear the check box "Allow this device to bring the computer
     out from standby".

  Another solution is to update the BIOS of your PC. Please refer
  to the PC BIOS Manufacturer documentation for doing this.


4.  For more information

  For the latest version of MouseWare and more Troubleshooting
  information, visit our web site at www.logitech.com