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- -----------------------------------------------------------
- Microsoft Windows 95 README for ISDN 1.1 Accelerator Pack
- August 1996
- ----------------------------------------------------------
-
- (c) Copyright Microsoft Corporation, 1996
-
-
- HOW TO USE THIS DOCUMENT
- ========================
-
- To view Readme.txt on screen in Notepad, maximize the
- Notepad window.
-
- To print Readme.txt, open it in Notepad or another
- word processor, then use the Print command
- on the File menu.
-
-
- CONTENTS
- ========
- ABOUT ISDN 1.1 ACCELERATOR PACK
- SUPPORT INFORMATION
- INSTALLING AND CONFIGURING ISDN ACCELERATOR PACK
- MAKING A CONNECTION WITH YOUR ISDN ADAPTER
- CHANGING SETTINGS FOR YOUR ISDN ADAPTER
- USING MULTILINK
- KNOWN PROBLEMS
-
-
- SUPPORT INFORMATION
- ===================
- Microsoft AnswerPoint does not support the installation or
- configuration of ISDN drivers. Support for installation
- comes from the Independent Hardware Vendors
- for the adapter obtained by the customer.
-
- Microsoft AnswerPoint provides support for the installation of
- the ISDN Accelerator Pack, as well as any related Dial-Up
- Networking issues.
-
- Support for Dial-Up Networking will follow the
- Windows 95 Connectivity Support which is Paid Support Only.
-
- In the United States, call (206) 635-7123 between 6:00 A.M and
- 6:00 P.M. Pacific time. In Canada, call (905) 568-3503 between
- 8:00 A.M and 8:00 P.M. Eastern time. Both of these services are
- available Monday through Friday, excluding holidays.
-
- Note: If your Microsoft product was pre-installed or distributed
- with your PC or ISDN adapter or provided by an Internet
- Service Provider, the PC or adapter manufacturer or
- the Internet Service Provider is responsible for providing
- your product support. Microsoft's fee-based Priority Support
- Information Services are available regardless of how you
- obtained ISDN 1.1 Accelerator Pack.
-
-
- ABOUT ISDN 1.1 ACCELERATOR PACK
- ===============================
-
- ISDN 1.1 adds Wide Area Networking capability to
- Windows 95, enabling MSN and Internet access at speeds
- up to 128 kbps when using supported ISDN adapter hardware.
-
- ISDN 1.1 is an upgrade to ISDN 1.0 and increases user speed
- from single channel 64 kbps up to dual channel 128 kbps
- performance.
-
- Additional information about ISDN is available from
- Microsoft's "Get ISDN" web page at:
- http://www.microsoft.com/windows/getisdn/
-
- The MSISDN11.EXE file is a self installing archive
- for the new software components of ISDN 1.1
- Accelerator Pack. After MSISDN11.EXE runs all the
- new system components will be in their proper install
- directories on the system, ready for installation of
- the ISDN adapter driver.
-
-
- ISDN 1.1 ACCELERATOR PACK FUNCTIONALITY
- =======================================
- The ISDN 1.1 Accelerator Pack includes the support
- necessary for making remote access connections
- over an ISDN line. Although it is already possible to use
- ISDN on a PC, special ISDN programs are required to
- take advantage of ISDN. The addition to the operating
- system of support for ISDN dramatically broadens the
- range of programs available. Instead of requiring
- specialized programs that work only with ISDN, users can
- run any networked Windows-based program over ISDN.
-
- This release provides all the support needed for a program to
- initiate remote connections exactly as would be done by using a
- modem. This release works with drivers for some specific ISDN
- adapters; in addition, many other drivers are being developed and
- will be available soon. For information about when additional
- drivers will be available, contact your ISDN hardware vendor.
-
- This release can be used only for data transmission. Microsoft
- does not currently support voice or other types of ISDN access.
-
-
- INSTALLING AND CONFIGURING ISDN 1.1 ACCELERATOR PACK
- ====================================================
-
- TO INSTALL, REFER TO THE HARDWARE MANUFACTURER'S INSTALL.TXT FILE,
- OR RUN THE HARDWARE MANUFACTURER'S SETUP PROGRAM.
-
- Before you install, make sure you have the following:
-
- 1. A supported ISDN adapter.
-
- 2. An ISDN line installed.
-
- 3. Your switch type, SPIDs, and phone numbers from your telephone
- company. If you do not have this information, get it from your
- telephone company before continuing.
-
- 4. ISDN 1.1 Accelerator Pack software and a driver for your
- specific hardware.
-
- 5. A PC running the released version of Microsoft« Windows« 95.
-
- 6. Dial-Up Networking installed. If you do not have it installed,
- you can install it by using Add/Remove Programs in the Control
- Panel as follows:
-
- * In Control Panel, double-click the Add/Remove Programs icon.
- * Click the Windows Setup tab.
- * Click the Communications check box, and then click Details.
- * Click the Dial-Up Networking checkbox, and then click OK.
- * To finish installing Dial-up Networking, click OK. Note that
- you may be asked to insert your Windows 95 floppy disks or CD.
-
-
- MAKING A CONNECTION WITH YOUR ISDN ADAPTER
- ==========================================
-
- After you have successfully installed the adapter and restarted
- your computer without any error messages, you are ready to
- create a Dial-Up Networking ISDN connection. Make sure that you
- have installed the cables provided with your adapter, that the
- line indicators are good on the NT-1 (if an NT-1 is required with
- your adapter), and that the line is active. Dial-up Networking
- should already be installed on your computer.
-
- To create a connection:
-
- * Start Dial-Up Networking as follows:
- * Click Start, and then point to Programs.
- * Point to Accessories, and then click Dial-Up Networking.
-
- * If the Make New Connection wizard does not automatically
- start, double-click the Make New Connection icon.
-
- * On the first screen, fill in the name of your new
- connection. In the Select A Modem list, choose your ISDN
- adapter, and then click Next.
-
- * Fill in the area code, phone number, and country code for
- the computer you want to call, and then click Next.
-
- * Click Finish.
-
- * You can now make a connection over your ISDN line
- by double-clicking the icon you just created,
- entering your account name and password,
- and then clicking Connect.
-
-
- CHANGING SETTINGS FOR YOUR ISDN ADAPTER
- =======================================
-
- After you have successfully configured your ISDN adapter, you may
- want to change your configuration settings. To change settings,
- carry out the following procedure:
-
- * Right-click any Dial-Up Networking ISDN connection icon,
- such as the one created in the previous procedure.
-
- * Click Properties, and then click Configure.
-
- * Click Advanced and then change the configuration settings.
-
- To configure networking protocols or unusual TCP/IP settings,
- carry out the following procedure:
-
- * Right-click any Dial-Up Networking connection icon, such as
- the one created in the previous procedure.
-
- * Click Properties, click the Server Type button, and then
- click TCP/IP Settings.
-
-
- USING MULTILINK
- ===============
-
- Microsoft ISDN 1.1 includes updates to Microsoft Windows« 95
- Dial-Up-Networking to support the combining of two 64 kbps
- data channels into the equivalent of a single 128 kbps line.
- The technique of combining multiple lines together into a single
- dial up connection is known by several names including "multilink",
- "dual channel access", and the more technical
- "MLPPP" or "PPP Multilink."
-
- Multilink is available when you have more than one dial
- up device in your system such as two "B" channels of an ISDN
- connection. If you have only one device configured, then you
- will not be able to use multilink. Multilink depends upon the
- capabilities of the service or corporate network that you are
- dialing. To use multilink, the answering Internet service
- provider, online service or corporate LAN must provide multilink
- capabilities.
-
- Configuring Multilink
- ---------------------
- To configure multilink support in Windows 95, double click
- on the My Computer icon on your Windows 95 Desktop, then double
- click on the Dial Up Networking (DUN) folder. The DUN folder
- displays an icon labelled "Make New Connection", plus icons
- for each of the connections that you have already created.
- If you have not yet created a connection, double click
- on "Make New Connection" to define a connection to the
- dial up service you wish to use.
-
- When you have created your connection, or if the connection you
- wish to use for multilink access already exists in the folder,
- use the mouse to right click on the connection icon. Choose the
- "Properties" option. This displays a dialog box with several
- category tabs at the top. At the bottom of the "General"
- properties page, you will see a section labelled "Set Additional
- Devices". Within this section, click on the "Settings" button to
- display the "Set Additional Devices" dialog.
-
- On the "Set Additional Devices" dialog, click on the "Use
- Additional Devices" radio button. Use this dialog to specify
- the devices to be bundled together to form the "multilink"
- connection.
-
- Use the "Add", "Remove", and "Edit" buttons to change the
- list of additional devices. You may enter a different phone
- number for each device, and both phone numbers will be stored.
- If you subsequently change the phone number for the connection
- icon, the phone numbers associated with additional devices on
- this page will not change.
-
- Multilink Operation
- -------------------
- After your additional devices are configured using the
- procedure outlined in the previous section, you are ready
- to dial your multilink connection. When you dial the connection,
- Dial Up Networking dials the primary number of the primary device
- specified for the connection. Once the first connection is
- established, Dial Up Networking will then dial the other devices
- specified in the Additional Devices list.
-
- Once the connections are established, you can view status
- information about the link by double clicking on the
- "communicating computers" icon displayed in the taskbar, or you
- may disconnect the connection.
-
- The status information includes the number of bytes sent and
- received, the network protocols negotiated for use on the
- connection, and a list box showing each of the additional
- devices. As you highlight a device in the list box, a "Suspend"
- or "Resume" button is displayed. If a Suspend button is
- displayed, then the device is now in use and "bundled" into the
- multilink connection. Clicking on the "Suspend" button
- disconnects that line and removes the line from the bundled
- connections.
-
- If the "Resume" button is displayed, then click on "Resume" to
- dial that connection and add that line to the bundle. You may
- suspend and resume individual links without dropping the
- connection.
-
-
- KNOWN PROBLEMS AND WORKAROUNDS
- ==============================
-
- 1. The ISDN 1.1 Accelerator Pack adds Windows 95
- support for ISDN Wide Area Networking. To use
- ISDN 1.1 you must have a supported ISDN 1.1
- hardware adapter and an appropriate ISDN driver
- provided by the ISDN adapter manufacturer.
-
-
- 2. You must install the ISDN 1.1 Accelerator
- Pack before installing ISDN drivers. If the
- Accelerator Pack is not installed and you attempt
- to install a driver, you'll receive a dialog
- saying that NDISWAN needs to be installed.
- This is a problem with PC Cards because
- Windows 95 will continually autodetect the device
- and attempt to install the drivers, but fail
- because NDISWAN hasn't been installed. To
- correct this problem, remove the PC Card and
- install ISDN 1.1. Then reinsert the card.
-
-
- 3. If you insert a PnP ISDN adapter (including
- PC Card adapters) before the ISDN 1.1 package
- has been installed, the system does not
- know what to do with the card. The drivers
- refer to software which has not been
- installed, so usually, the card ends
- up as an "Unknown Device" in the
- Configuration Manager list.
-
- To correct this problem:
- 1. Install the ISDN 1.1 Accelerator Pack,
- and then restart your computer.
- 2. Double-click the System icon in Control Panel,
- and then click the Device Manager tab.
- 3. Select the Unknown Device, and then click Remove.
-
-
- 4. When upgrading from ISDN 1.0 to ISDN 1.1, it is
- not always necessary to reinstall the drivers. If you
- do install a driver as part of upgrading from ISDN 1.0
- to 1.1, it does not make any difference which you
- install first, ISDN 1.1 or the driver. It is important
- to have the newest possible driver installed
- or a driver that works with ISDN 1.1. If an older
- driver is used with ISDN 1.1, you will see the
- following dialog when a connection is attempted.
-
- "The Microsoft Dial-Up Adapter is not installed
- or not responding properly. In the Network section
- of control panel, remove the driver and then add
- it again."
-
- If this occurs, a driver that supports ISDN 1.1 must
- be installed and the old one removed.
-
-
- 5. In some cases (such as with the Eicon adapter), you
- will have reconfigure your Dial Up Connections to reflect
- the proper device name.
-
-
- 6. The Windows 95 Dial In Server feature (available
- in the Windows 95 Plus! Pack) does not support multilink
- connections.
-
-
- 7. MSN now supports dual channel ISDN access.
- Due to the way that incoming calls are routed
- into MSN, it is possible that a dual channel ISDN
- call will be split improperly when answered by
- MSN. When this occurs, you will be unable to complete
- your call. The solution is to disconnect and call again.
-
-
- 8. MSN's ISDN dual channel access requires that you
- use the latest MSN software. In some cases,
- problems that affect ISDN access can occur
- when upgrading from older MSN software to newer
- MSN software. These problems appear to be related
- to the ISDN adapter and ISDN driver software in use.
- The symptoms you will see are that you can select ISDN
- access numbers but you receive a message saying
- "error 87 in dial up networking".
-
- To work around this problem, you should open the
- Dial Up Networking folder (double click on
- "My Computer" and then double click on
- the Dial Up Networking folder). Choose 'Make New
- Connection' and create a connection named "The
- Microsoft Network". Enter your MSN access number.
-
- Open the 'Connection Settings' dialog, and select
- 'Connect using another dial-up Internet access
- provider.' Close the dialog and then use this
- connection icon to access MSN.
-
-
- 9. There is a problem with the Eicon Diva ISA ISDN adapter
- driver that prevents its use with MSN. In the
- 'Connection Settings' dialog, if the user sets the
- 'Connect Using' combo box to the Eicon ISDN device, the
- 'Access Numbers' and 'OK' buttons cease to function. You
- should press the 'Cancel' button to exit the dialog.
- This problem is due to the Eicon driver not supporting
- a feature used by MSN.
-
- To work around this problem, open the 'Connection Settings'
- dialog, and select 'Connect using another dial-up
- Internet access provider.' Click 'OK' to close the dialog
- box.
-
- Next, open the Dial-Up Networking folder and double click
- on 'Make New Connection' to create a dial up networking
- connection. Name the new connection "The Microsoft Network"
- and enter the MSN access number that you would
- have used within MSN.
-
- Once the dial up networking icon has been created inside
- the Dial Up Networking folder, right click on the icon and
- select 'Properties'. With the 'Properties' dialog open,
- select the 'Server Types' tab. Make sure that only the
- following checkboxes are checked:
- -'Enable software compression'
- -'TCP/IP'.
-
- All other options should be unchecked. Close the property
- dialog and then double click on the icon you just created.
-
- For your username, enter 'MSN/' plus your MSN username.
- So if your username was 'JoeSmith' use 'MSN/JoeSmith'.
- For your password, use your MSN password. Once you've
- connected, switch back to MSN. Enter your username and
- password again here. Click 'Connect' and you should
- connect to MSN.
-