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  1.  
  2.  
  3.         
  4.                              OPSYS Problem Report
  5.  
  6.         
  7.         
  8.         FROM:__________________________________________   DATE:__________
  9.         
  10.         COMPANY:_______________________________________
  11.         
  12.         ADDRESS:_______________________________________
  13.         
  14.         CITY,STATE,ZIP:________________________________
  15.         
  16.         
  17.         HARDWARE:
  18.         
  19.         
  20.         OPSYS VERSION:___________            OPSYS SERIAL #:_____________
  21.         
  22.         COMPUTER TYPE(IBM/PC/XT/AT OR COMPATIBLE:________________________
  23.         
  24.         COMPUTER BRAND(IBM,COMPAQ,AST,EVEREX,ECT):_______________________
  25.         
  26.         COMPUTER MODEL NUMBER:___________________________________________
  27.         
  28.         FLOPPY DRIVE SIZE(S)  A:_______  B:_______ (360K,1.2M,720K,1.44M)
  29.         
  30.         DRIVE SIZE FOR HARD DISKS    C:_______    D:______ (20M,30M,ECT.)
  31.         
  32.         DISPLAY ADAPTER CARD TYPE (MDA,CGA,EGA,VGA):_____________________
  33.         
  34.         DO YOU HAVE A COLOR MONITOR?  YES  NO | BRAND____________________
  35.         
  36.         TOTAL STANDARD RAM MEMORY INSTALLED:_____________________________
  37.         
  38.         TOTAL EXPANDED MEMORY INSTALLED:_________________________________
  39.         
  40.         IF "AT" COMPUTER WHAT IS THE TOTAL EXTENDED MEMORY:______________
  41.         
  42.         DO YOU HAVE A 8087 / 80287 / 80387 MATH CHIP INSTALLED:__________
  43.         
  44.         WHAT BRAND PRINTER DO YOU USE:_____________  MODEL:______________
  45.         
  46.         PLEASE  LIST ANY  OTHER HARDWARE  THAT MAY BE INSTALLED INSIDE OR
  47.         
  48.         OUT SIDE OF BUT ATTACHED TO YOUR COMPUTER:
  49.         
  50.         _________________________________________________________________
  51.         
  52.         _________________________________________________________________
  53.         
  54.         _________________________________________________________________
  55.         
  56.         _________________________________________________________________
  57.  
  58.  
  59.  
  60.  
  61.  
  62.         SOFTWARE:
  63.  
  64.         
  65.         
  66.         HOW MANY COM/LPT PORTS DO YOU HAVE:______________________________
  67.         
  68.         
  69.         WHAT IS THE ADDRESS OF YOUR COM THREE:__________COM FOUR:________
  70.         
  71.         
  72.         FROM WHICH DISK DRIVE DO YOU NORMALLY RUN OPSYS : ________________
  73.         
  74.         
  75.         WHAT IS THE OPSYS SUB-DIRECTORY NAME THAT YOU NOW USE :
  76.         
  77.         __________________________________________________________________
  78.         
  79.         
  80.         NORMAL DEFAULT DIRECTORY WHEN YOU RUN OPSYS : ____________________
  81.         
  82.         
  83.         WHAT IS YOUR NORMAL DEFAULT MENU DIRECTORY: ______________________
  84.         
  85.         
  86.         DOES THE OPSYS SUB-DIRECTORY APPEAR IN YOUR PATH ? :
  87.         
  88.         __________________________________________________________________
  89.         
  90.         
  91.         PLEASE   DESCRIBE  THE  PROBLEM  THAT  YOU HAVE WITH OPSYS AND 
  92.         PLEASE  BE  SPECIFIC!   INCLUDE  PRINT SCREENS THAT SHOW ANYTHING 
  93.         THAT  MIGHT  BE  HELPFUL  AND  INCLUDE ANY ERROR REPORTS THAT YOU
  94.         MIGHT  RECEIVE.  USE BACK OF FORM IF REQUIRED.
  95.         
  96.         _________________________________________________________________
  97.         
  98.         _________________________________________________________________
  99.         
  100.         _________________________________________________________________
  101.         
  102.         _________________________________________________________________
  103.         
  104.         _________________________________________________________________
  105.         
  106.         _________________________________________________________________
  107.         
  108.         _________________________________________________________________
  109.         
  110.         _________________________________________________________________
  111.         
  112.         _________________________________________________________________
  113.         
  114.         _________________________________________________________________
  115.         
  116.         _________________________________________________________________
  117.