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Filename: SysOffer.zip Description: 9600 Modem, for real! $169 SysOp Offer The AFFORDABLE Standard for 9600 bps Dear SysOp: If you had the opportunity to purchase a high-speed 9600 bps modem for the affordable price of $169.00, would you? Beside the reward of reduced phone costs and higher performance, would you purchase a high-speed 9600 bps modem from a company that provides monetary support to its participating sysops? If you answered in the affirmative, we are inviting you to participate in a joint promotional effort with CompuCom. For you it means promotional and financial support for your BBS, increased user constituency, higher perform- ance and faster service from your BBS -- in short, a more successful service -- and 9600 bps modems to participating sysops at the low cost of $169.00 each. For the BBS community it means a wide base of support for a high-performance 9600 bps raw-speed modem that people can finally afford. For CompuCom it means an even more successful product. Everybody wins! CompuCom, a leading-edge technology innovator and a low-cost leader in advanced communications, has finally answered the needs of the BBS public with the introduction of the SpeedModem Combo -- truly the only product providing what the PC user really needs and wants -- a 300 - 9600 bps general purpose modem and 9600 bps send-and-receive FAX at a price the user can afford -- $279.00! Although a lot of BBS's use HST, the constituency of those BBS's still call in at 2400 bps. They just can't afford an HST. SpeedModem(tm) has changed all that. Now the BBS'er can afford a truly high-performance modem. Further, PC users are realizing the necessity for FAX capability. In fact, FAX has become the de facto standard for electronic communication between businesses. To the PC user it means affordable total communications capability. To the BBS'er it means time and money saved. To the SysOp it means increased call-capacity, faster service and a more popular BBS. CompuCom has built a rock-solid reputation in the communications industry. For over three years we have been providing modem solutions to satisfied customers around the world. We ship large quantities of modems to Europe on an OEM basis. In fact,we are one of a few non-German companies to produce both a modem and telephon interface which has successfully passed the stringent qualifications of the Deutsche Bundespost -- possibly the toughest testing organization in the world. We are very proud of our customer base which includes many prestigious institutions including Fortune 100 companies. Even the U.S.Government Department of Defense has awarded us R&D contracts. Enclosures will provide more information on our SysOp offer and the SpeedModem Combo. We're sure you will like our program. If you have any questions or need further information, don't hesitate to call us at 800 ACT ON IT (800 228-6648). We appreciate your interest and look forward to hearing from you. CompuCom Corporation P.S. Joining the CompuCom promotion doesn't mean you forsake or don't support other high-speed modems. It means you are giving your constituency a choice that they deserve and will appreciate. For most BBS'ers it means their only opportunity to join the ranks of the "Top Guns." (Product data, two information articles and sysop offer follow) COMPUCOM SPEEDMODEM...THE AFFORDABLE STANDARD * 300 to 9600 bps true raw speed * FREE CompuCom Speed Protocol upgrade, throughput up to 38,400 bps. Available JANUARY, 1991 * Full featured 9600-bps send/receive Fax with background operation * Voice mail low cost upgrade available July 1991. Upgrade is with- out cost on orders placed before April 30. * $279...unprecented performance to price ratio * Three levels of error correction: MNP 1-5 at data speeds of 300-4800 bps CompuCom Speed Protocol, CSP, at data speeds of 9600-38,400 bps Dynamic Impedance Stabilization, (DIS) for added speed and accuracy * IBM internal card supports 8 COM port addresses and 5 interrupts * Made in America * Five year warranty * 30 Day money back trial. SPEEDMODEM COMB0 PRODUCT INFORMATION World-Class 9,600 bps DISmodem and Fax All at a Breakthrough Price $279 From CompuCom Corporation comes a telecomputing breakthrough: the 9,600 bps SpeedModem Combo. This versatile internal PC modem doesn't just deliver MNP 5 and world-class data speeds. It's the first high-speed modem to offer a full- featured, 9,600 bps Fax with send-and-receive capabilities. Factor in the Speed- Modem Combo's highly competitive price and you'll see it adds up to an impres- sive value. The SpeedModem's throughput is just as impressive ─ up to 38,400 bps with its 4:1 data compression software protocol. And it can maintain error-free transmis- sion at these high data rates, thanks to the powerful, hardware error-correction and CompuCom Speed Protocol (CSP)(tm). Better yet, the SpeedModem's built-in Dynamic Impedance Stabilization(tm), DIS(tm), feature enhances throughput even more. That's because CompuCom's unique DIS allows the SpeedModem Combo to main- tain the highest level of signal quality on your phone lines. The result: the best possible performance at all times and all speeds ─ and DIS operates in either data or Fax mode. DIS works totally transparent to the user ─ until you see the difference in your telephone bill! No other modem can match it on a noisy phone line. Of course, the SpeedModem supports the Hayes AT command set and maintains full backward compatibility with other modems at 2,400, 1,200 and 300 bps. It also includes the Microcom Networking Protocol for hardware-based MNP 5 compression and error correction at data speeds of 4,800 bps or less. And built-in DIS line-conditioning gives you a powerful telecomputing edge. Dynamic Impedance Stabilization (DIS) The SpeedModem Combo doesn't simply establish data and Fax connections ─ it's designed to actually improve them. The reason is DIS, CompuCom's unique telephone interface. DIS automatically compensates for real-world impedance variations on your phone line. How? The villains of high-speed file transfers ─ line noise and interference ─ are significantly reduced by DIS's ability to deliver a strong, clear signal down the telephone line. That's why DISmodems can punch your data down the "comway" better than any other modem. Further, DIS provides benefits even if it is only on one end of the connection. It all means faster, more efficient data transfers and optimal use of your communications resources. DIS technology protects your pocketbook by maximizing throughput under adverse conditions ─ where other modems will waste time and your long-distance dollars. DIS should not be confused with adaptive equalization or filtering techniques, very important functions in any modem, including ours. Neither AE nor filtering effect any signal-to-noise improvement on a telephone line. That's why we inven- ted DIS. 9,600 bps Group III Facsimile Now you can have total high-speed communications capability on one card. Fax machines are universal in today's business world ─ but standalone Fax machines are almost impossible to integrate into your electronic information system. The solution is a Fax card that can harness your technology power! And, with the SpeedModem Combo you can have a 9,600 bps Fax that gives you the best of both worlds. Transfer your information files in the most efficient manner, either data or Fax, as your business needs dictate. Streamline your operation by eliminating unnecessary printouts and time wasted in Fax lines. Best of all, benefit from print quality that is far better than the scanned images produced on those $400 to $1800-plus Fax machines. Leverage your present technology in- vestment and save time and operating costs. Access standalone fax machines any- where in the world to gain the benefit of desktop-publishing-quality remote printing. When you use the high-performance SpeedModem Combo, you also get powerful soft- ware which operates totally in the background, for sending and receiving Faxes. With the Combo's delayed transmission support, you can Fax inexpensively and automatically to hundreds of recipients in the middle of the night ─ while you're home asleep. SPEEDMODEM QUESTIONS AND ANSWERS Does the world really need another high-speed modem technology? When the technology is this good, yes! No other modem comes close to meeting SpeedModem Combo's price, performance and versatility for the average PC user. Before, no matter where modem users looked, they couldn't find 9,600 bps modems under $500. Only a small percentage of users can afford these high-priced units. The SpeedModem Combo changes that; it opens up a vast communications arena ─ all at considerable savings in communications costs and time. Why shouldn't I buy a v.32 modem? Multiple vendors offer v.32 modems. In fact, v.32 has received a considerable amount of press ─ much in the same vein as during the introduction of IBM's Micro-Channel architecture. Since v .32 is a recognized high speed modem standard, it will be used in ap- plications where cost is not an issue. Unfortunately, we feel that v.32 has not met its' performance expectations on real-world telephone connections. A v.32 modem must estimate and generate an exact inverse of the multiple echoes receiv- ed on its telephone connection. Any error in the process results in selfgener- ated noise and interference. Perfect echo cancellation of the complex echoes present on many long distance lines is simply not achievable ─ a severe limita- tion of v.32 technology. In our opinion, v.32 is too little, too late, and too costly! What makes the SpeedModem more versatile than other modems? It supports 8 COM port addresses and 5 interrupts, so you get the flexibility to accommodate present peripherals or future expansion. The result: 5 to 7 SpeedModem Combo's can be configured on a single motherboard. It's also the first 9600 bps general purpose modem with a Fax combination. Why is high-speed Fax capability so important? Fax has become the de facto standard for electronic business communications. It's not surprising that PC users are realizing its necessity. You can reach out instantly to businesses around the world. And do it without waiting until the witching hour for the best long-distance rates. With SpeedModem Combo, you get the ultimate convenience: high-speed Fax communications right from your desk. Imagine, you can request and receive data sheets for products in minutes. Faxing is already far more cost-efficient than overnight mail services, so people are always saying, "I'll Fax it to you" or "Fax it to me." The majority of 9,600 bps BBSs I call use HST Couriers. So why should I purchase a SpeedModem? Over 90% of the BBS community still communicates at 2,400 bps. Most BBS users can't purchase the HST──the price is prohibitive. Further, the HST doesn't provide a Fax solution. SPEEDMODEM benefits...To the PC user it means affordable, total communications capability. To the BBS user it means time and money saved. To the SysOp it means increased call-capacity and a more popular BBS. Even SysOps who support the HST, realize that the vast majority of their callers are stuck at 2400 bps, because they can't afford an HST. For the majority of BBS users the SPEEDMODEM is their only opportunity to join the ranks of the "TOP GUNS". The majority of people deserve a choice...lots of SysOps agree, and are adding phone lines to support the SPEEDMODEM. FUNCTIONAL SPECIFICATIONS Raw Transmission Speeds 300 to 9,600 bps are achieved without compression. Data Compression Yields an effective throughput up to 38,400 bps over dial-up telephone lines using CSP External Software Protocol. Industry Standards Backward compatibility with CCITT v.21, v.22/v.22bis, and Bell 103/212A modula- tions. Full Hayes AT compatibility. MNP 1-5. Group III, CCITT Fax. IBM internal card. Dynamic Impedance Stabilization (DIS) Overrides line noise and increases data throughput under adverse conditions; compensates for speed losses where other modems fail; provides cost savings and improved data integrity. Built-in CSP and MNP 1-5 Both provide transparent, hardware-based error correction. MNP 5 is provided at data rates up to 4,800 bps; CSP provides error correction for the raw modem speed of 9,600 bps. CSP is considerably more efficient than MNP 5 and provides data throughput up to 38,400 bps. Configuration Flexibility Eight independent COM port addresses and support for interrupts 3, 4, 5, 7 and 2 or 9 provide unequaled installation flexibility. Configuration without con- flict with other hardware is always possible with the SPEEDMODEM. This flex- ibility allows up to eight speedmodems to be configured on a single motherboard. Dialing Functions Pulse and tone, auto and manual, as well as auto-redial-on-busy, matches user needs. Result codes displayed on the terminal provide immediate feedback regarding transmission status. Audible Feedback Speaker volume is adjustable, both under program control and via a manual, externally accessible volume control. Other Functions 40-character command buffer ─ Auto answer and auto dial ─ Programmable number of rings before answer and/or time before hang-up. Diagnostic Test Facilities Supports self-test as well as digital, analog, local and remote loopback tests to ensure reliable performance. 9,600 bps Facsimile Full-featured send-and-receive 9,600 bps, Group III Fax functionality resident on the same card. Fax incorporates an on board CPU which offloads host CPU demands required by competitive products. The SPEEDMODEM is easy to configure and use. TECHNICAL SPECIFICATIONS 300, 1,200, 2,400 and 9,600 bps Hardware Speeds Data Compression Ratio: MNP 5, 2:1 and CSP, 4:1 CCITT v.22, v.22bis, v.21 and Bell 103, 212A Hayes AT Command Set Dynamic Impedance Stabilization 600 to 2500 ohms Full- and Half-Duplex COM 1-8, INT 3, 4, 5, 7 and 2 or 9 Extensive Diagnostics 40-Character Command Buffer Flow Control: RTS/CTS Transmit Signal Level -9.5dBm Transmit Frequency Tolerance 0.01% Received Signal Level -8dBm to -48dBm Carrier Detect Level - 43dBm Carrier Reject Level - 48dBm Dynamic Range >40dB Fax: CCITT v.27ter and v.29, Group III ─ 2,400 bps, 4,800 bps, 7,200 bps, and 9,600 bps * Sophisticated Performance * Unprecedented Flexibility * Unprecedented Performance to Price Ratio * Five-Year Warranty * 30-Day Money-Back Guarantee * Made in the U.S.A. UPGRADE FEATURES IN DEVELOPMENT Additional functionality to be added to the SpeedModem Combo is under development. When released, these features will be made available as low cost software or firmware upgrades. BBS Fax intergration: The SpeedModem Combo makes it possible for a BBS to not only receive the mail - but also to deliver it! We are presently designing a software interface standard which will facilitate this function. One scenario is that of the front end mail program. The Fax mail is automatically separated out and sent to local (toll free) fax machines. Once the definition is complete, it will be available for authors to incorporate into their software programs. Anyone who has suggestions regarding this development, please let us know. Fax/ Data Automatic Switchover: The Speedmodem can be programmed to automatically determine whether the incoming call is Fax or Data. It will then make the connection and deliver the appropriate fax or data result message. At this time there isn't viable software support to take advantage of this functionality. Communications programs and fax programs generally run solo and are not designed to interact with each other. BitFax claims this capability, but only with BitCom software. BitCom software isn't sophisticated enough to be useful with the Speedmodem. The solution, again, is a front end program. Please contact us if you have suggestions or features you would like to see implemented. Voice Mail: Firmware to support voice mail functions is due in July. The objective is to allow one phone line to be used for automatic switchover between voice, voice mail, fax and data. Obviously this is a complex issue with many of the factors beyond our control. For example, it will depend to some extent on the user's choice of software. Although there are some practical limitations to this functionality, our solution should be more useful and certainly lower in cost than present methods. (External boxes which attempt, at best, to achieve this result cost $100-$250.) Anyone who purchases the Speedmodem before April 30, 1991 is entitled to the voice mail firmware as a no cost upgrade, when available. HIGH SPEED MODEM ISSUES AND INFORMATION CompuCom Corporation has just introduced a 300-9600-(38,400 with data compression) bps modem. The SPEEDMODEM(tm) costs $279 and includes 9600 bps send-receive Fax capability. A SysOp program is also available. CompuCom has received an overwhelming response, both from SysOps and general modem users. Many people have responded with surprise that the SPEEDMODEM COMBO offers such an unprecedented performance to cost ratio. Others are critical of it for lack of v.32 compatibility above 2400 bps. Thus we are providing more detailed information on performance and compatibility versus cost. CompuCom's commitment: CompuCom Corporation is committed to bring high speed communications to ALL modem users, not just the few who can presently afford it! In our high speed modem development program we carefully examined the possible technologies. Although our engineers had developed v.32 technology, we concluded that v.32 would not be cost effective for the vast majority of modem users. We then took a bold step...to go in a direction contrary to the industry trend. Frankly, any company can manufacture a v.32 modem - buy a chip set (as most do) and a canned design. Place it's name on it, and it's in the v.32 business. Making it cost effective for the average modem user...well...well that is a different matter. SPEEDMODEM technology is half the cost of v.32 technology, yet it maintains high performance levels. The sale cost will track at half the cost of v.32 even should prices erode. Compatibility versus cost: Most modems can communicate at 2400 bps and many support MNP. However, there is no modem which can communicate at high speed with another modem using a different kind of high speed technology. Many people think that the US Robotics HST is compatible with v.32 modems at high speed...this is wrong. The only modem which can communicate with both, is the US Robotics Dual Standard. It incorporates two modem types in one box, v.32 and US Robotics HST. Its list price is $1295. Discount price is probably around $800. For comparison, U S Robotics HST or v.32 are each priced at $995. Discount is probably around $650. The Dual Standard still will not communicate at high speed with the Telebit TrailBlazer or the CompuCom SPEEDMODEM. The most popular high speed modem types selling today are: US Robotics, HST; CompuCom, SPEEEDMODEM; Telebit, TrailBlazer; and v.32. NOT ONE of these modem types will communicate at high speed with any other one! They must be one of the SAME KIND. If one buys a v.32 modem, one still can't communicate with the majority of BBSs which support high speed. The HST has been around a while and most high speed BBSs still use it. However if one buys an HST; it is still an expensive modem which isn't v.32 compatible...What a dilemma! v.32 is CCITT approved so it will be around a while, for better or worse. The HST has a large installed base but we expect its sales to decline rapidly. The SPEEDMODEM (modem /fax) COMBO offers the widest variety of features with more features coming either as free or low cost upgrades. It is the only selection which makes economic sense for the masses. It is the AFFORDABLE STANDARD! Multiline BBSs will, by necessity, be supporting all three modem types. SysOps are seeing it that way too. They are looking for a broader con- stituency and are adding the SPEEDMODEM to their service. Our SysOp offer is unique...it's exceedingly attractive. This guarantees wide support for the SPEEDMODEN. v.32...What about v.32bis?...and what about v.42bis? The v.32 standard originates from The International Telegraph and Telephone Consultative Committee, CCITT. Thus, it has been overwhelm- ingly endorsed by the press and various manufacturers are building v.32 modems. Unfortunately, the v.32 standard reflects many of the problems associated with committee mentality. The committee was biased toward main frame, not PC communications, thus cost wasn't an issue. However the real, untold, story is that v.32 technology has neither lived up to its expected inter-manufacturer compatibility level nor its real world phone connection performance level. The heart of the V.32 modem is called the data pump. There are four or five notable sources of these complex and costly chip sets. They are presently being manufactured at large economies of scale and are reaching their potential lower end costs. Rockwell has the largest market share. Even though many manufacturers use the same Rockwell data pump chip set, there are still numerous variables and parameters influenced by the manufacturer's interpretation and/or discretion. The result; less than optimal data speed between various manufacturers products and very complex configuration issues. v.32 is being portrayed as a technological achievement...well it is definitely a technological challenge. It works well in the engineering laboratory, but in the real world of Ma Bell we often see rather lackluster performance. One commonly hears many echos while speaking on long distance connections. Echos are also present on short connections, but the ear doesn't detect these short time differences. As a mater of fact, there are usually several echos, most too subtle for the ear to detect. Echos are the nemesis of v.32 communications. For proper functioning, a v.32 modem must perfectly cancel all these echos. To do this, it must estimate, with precision, the exact inverse of each of the received echos and subtract these estimates from the distant signal. Any error in this process results in self generated noise and interference. Perfect cancellation of the multiple echos present on many connections is simply not achievable. Under these circumstances a v.32 modem is likely to fall back to its secondary speed of 4800 bps or otherwise perform poorly. To add insult to injury, all of this echo cancelling hardware can easily be more than half the cost of the v.32 data pump. Furthermore modulation techniques other than those used in v.32 technology provide significant improvements on real world phone connections. CompuCom Corporation has developed modem techniques with much higher performance to cost ratios than any v.32/v.32bis technologies. It is our commitment to continue this effort. Furthermore, the CompuCom SPEEDMODEM uses a hyper-bus hardware architecture. This provides total access to all the hardware capability, including the analog to digital and digital to analog converters. This allows diverse features and functions (e.g. voice mail) to be added with simple, low cost firmware upgrades. The data pump, (closed architecture) approach used in v.32 modems is too constrained to allow this kind of flexibility. Even should prices erode, SPEEDMODEM production and sales costs will track at half the cost of v.32 modems, while providing additional functionality not present in these higher cost products. v.32bis is the next CCITT high speed modem waiting in the wings. It is downward compatible with v.32 at 9600 bps. Its speed is 14,400 bps on paper. On real world telephone lines...? Two things are certain. It will be very costly. And, the modulation points are very closely spaced causing great vulnerability to noise and errors in echo cancelling. Thus, the problems associated with normal v.32 will be somewhat more problematic with v.32bis. We predict that v.32bis will meet its performance expectations only on pristine telephone connections. There is much confusion about v.42/42bis. Many people think it is the next new modem technology after v.32. v.42 is not a modem technology; it is a CCITT approved error correction and data compression protocol package. In a practical sense it is similar to MNP levels 1-9. Just as Xmodem, it may be used with any modem technology. Some modem vendors are placing v.42bis on 2400 bps modems and referring to the modem as 9600 bps. Even if two modems both support v.42, there is no assurance that they can communicate with each other. For compatibility they must also support the same modem technology. For example a v.32/v.42 should communicate with any other v.32/v42 modem. However, it will not communi- cate with a US Robotics HST/v.42 above 2400 bps raw speed, since 2400 is their highest level of mutual modem technology. CompuCom is about to release our own data compression protocol called CSP-3. It is slightly more efficient than v.42bis and provides speeds up to 38,400 bps depending on data type. A word of caution: Data compression techniques, whether CSP-3, MNP 5-9, or v.42bis are convenient for transferring data files in their natural state, uncompressed. However, they provide little, if any, value in transferring already compressed or archived files, the kind most often downloaded from a BBS. The RAW SPEED of the modem is what really counts, not its data compression speed. A 2400 bps modem with v.42bis is of little value to the BBS user since its raw speed is still only 2400 bps. NOTE...Some mail order vendors who advertise 9600 bps modems are selling cheap 2400 bps modems along with a data compression software package. Again, the raw speed of these modems is only 2400 bps. The SPEEDMODEM's raw speed is 9600 bps. HIGH COST STANDARDS OR AN AFFORDABLE STANDARD WHAT IS IMPORTANT TO THE BBS USER? Many BBSs support 9600 bps modems. Yet, 90% of their constituency still call in at 2400 bps...they can't afford $500+ for a modem! V.32 technology is receiving enormous amounts of press because it is the CCITT standard for a 9600 bps modem. Numerous authors are climbing on the bandwagon and claiming it is the only way to go. Authors and promoters of these costly modems are overlooking some very important points: One; the average BBS user buys his equipment from his own pocketbook, not the corporate budget. Two; fax has become a mass media for electronic communications. The integration of fax and modem technology is a natural next step for the BBS community. Many SysOps are considering augmenting their electronic mail with fax capability. Not only will they be receiving the mail...soon they will be delivering it. Also overlooked, is by far the largest segment of modem users...the silent majority. These people aren't active on the networks and in conferences. They are the largest active segment on many local and large commercial BBSs. They are very important to these BBSs and represent a driving force in the marketplace. These people use their PC for both business and personal reasons. They demand more than just a modem. They need total communications capability, including fax, at an affordable price ($279). V.32/42 and the HST modems are inherently costly to manufacture. These products and the chips inside them are already being manufactured at large economies of scale. Thus, their prices are not likely to erode rapidly. Either way, the SPEEDMODEM will always remain half the cost of an HST or v.32/42 modem. It is a technology breakthrough...performance/price and unique functionality. Although most modems are compatible up through 2400 bps and MNP-5; there is no modem which can communicate with all other high speed modems at 9600 bps. Furthermore, such a modem is unlikely to evolve since most of the high speed modem designs are owned exclusively by their respective manufacturers. The majority of multi-line BBSs will, by necessity, be supporting three separate modem technologies which are incompatible at high speed: the US Robotics HST, because of it's installed base; v.32, because it is CCITT approved; and the CompuCom SPEEDMODEM, because people can afford it. Furthermore the SPEEDMODEM will carry most of the traffic, and become the AFFORDABLE STANDARD because, it is the only alternative to 2400 bps for 90% of the BBS users. The SPEEDMODEM is the only choice which makes economic sense for most people. Economic sense ultimately drives the marketplace (both users and SysOps who support a large user base). The vast majority of BBS users deserve a choice ...to be in the ranks of the Top Guns...SysOps (including those who have HSTs) are seeing it that way too and are adding the SPEEDMODEM to their service. What is important to the BBS user?...COST! For 90% of the them...the NUMBERS speak louder than words! COMPUCOM SYSOP PROGRAM The purpose of this program is to develop a joint effort between the SysOp and CompuCom to mutually support the SysOp's BBS service and the CompuCom SpeedModem Combo (tm). CompuCom will supply SpeedModem Combos to the SysOp at a promotional cost of $169.00 each for use on SysOp's BBS service. Each SysOp will be issued an order form to post on his BBS which will contain his registration number. As an incentive to expand and improve his BBS service, the SysOp will receive $25.00 cash for each SpeedModem sold as a result of this program. This offer is limited to orders palced at $279 and crediting SysOp's BBS or orders bearing the SysOps BBS name, which are received during the first four (4) months of this promotion agreement. CompuCom will distribute a list of BBS's supporting the SpeedModem. A 3" X 5" card pack promoting participating BBSs will be distributed with all modems (including 2400 bps) sold by CompuCom. The card pack offer is available to a limited number of BBSs for a limited time. SysOp must supply his own promotional cards. SysOp must post a statement which appears at the beginning of the log-on sequence indicating that the BBS supports CompuCom's 9600 bps SpeedModem Combo. The SysOp must make available file space containing information on CompuCom SpeedModem products. The BBS is not limited to supporting only CompuCom SpeedModems. The term of this program is one (1) year but the SysOp may terminate his participation at any time during the first 90 days of promotion. CompuCom's SysOp program applies only to SysOps who are operating an established bulletin board service meeting our qualifications. After review of your application, a CompuCom representative will sign on and explore your BBS; final determination of applicability of this offer to your service will be determined by CompuCom. We will notify you as soon as possible. =========================================================================== Below is the CompuCom SysOp Program Application Form. =========================================================================== CompuCom Corporation 1180-J Miraloma Way Sunnyvale, California 94086 Tel (408) 732-4500 or (800) 228-6648 FAX (408) 732-4570 CompuCom Corporation SysOp Program BBS Qualification Form Name of Bulletin Board Service______________________________________________ Name________________________________________________________________________ Address_____________________________________________________________________ City, State, Zip____________________________________________________________ Telephone Number(Voice)_____________________________________________________ Telephone Number(Data)______________________________________________________ How long has the BBS been online?___________________________________________ _ Indicate amount of online data available at present.________________________ ____________________________________________________________________________ Number of dedicated telephone lines?________________________________________ Number of calls per month?__________________________________________________ How many subscribers do you presently have?_________________________________ What is the function of your bulletin board (i.e., general purpose, special interest) Please describe,_________________________________ ____________________________________________________________________________ ____________________________________________________________________________ BBS hours of operation______________________________________________________ What modems are you presently using?________________________________________ What BBS software and hardware are you using?_______________________________ ____________________________________________________________________________ Are you a member of a network?______ If so, please provide thenetwork(s) name and node address(es)._______________________________________________________ Provide us with an account number, logon name and password to logonto the BBS _____________________________________________________________________________ Are you interested in participating in CCN network?__________________________ ============================================================================= CompuCom Network Affiliation (optional for sysops in sysop program) CompuCom is making available a support BBS which offers networking capabilities to all SysOps participating in the SysOp program. Participation in the CompuCom Network (CCN) provides you with a higher level of support enhancement features giving your users and yourself a direct link to CompuCom. Joining the network does not require any substantial changes to your BBS, and does not require you to change the "flavor" of your current setup. SysOps wishing to participate will be asked to establish a "sub-area" off of the Top Menu which will contain pre-designed screens sent to your system electronically with the start-up package. The basic guidelines for participation are: FidoNet compatible front end mailer software such as Binkley or FrontDoor. Carry the echomail conferences unique to CompuCom's program, i.e., SUPPORT, GENERAL, COMPUSYS. A network address will be assigned if you do not currently have one registered in the domain. To join, or get further information about this program, mark your choice on the application or netmail to Mark Teitler @ FidoNet 1:202/312. CompuCom Corporation 1180-J Miraloma Wy Sunnyvale, CA 94086 800 ACT ON IT (800) 228-6648, (408) 732-4500, Fax (408) 732-4570 IBM is registered trademark of International Business Machines. Hayes is a registered trademark of Hayes Microcomputer Products. MNP is a registered trademark of Microcom Inc. SPEEDMODEM, COMBO, DISmodem, DIS, Dynamic Impedance Stabilization, CSP, CompuCom Speed Protocol, Total Communications Capability, are tradenames of CompuCom Corporation.