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- This is the Phonebook for the Consumer Survival Kit. You may add your own phone numbers to this list, but remember to 'SAVE AS' to your hard drive.
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- Academy of Family Mediators
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- Academy of Family Mediators
- (Divorce mediation)
- 355 Tyrol West
- 1500 S. Highway 100
- Golden Valley, Minn. 55416
- 612-525-8670
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- American Bar Association
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- American Bar Association
- Attorney Complaints & Fee Arbitration
- 750 North Lake Shore
- Chicago, IL 60611
- 1-800-621-6159
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- American Homeowner's Foundation
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- American Homeowner's Foundation
- (Remodeling contracts)
- 1724 South Quincy St.
- Arlington, VA 22204
- 703-979-4663
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- American Institute of Architects
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- American Institute of Architects
- (For a remodeling contract, ask for the standard form of agreement between owner and contractor: A101, A111 or A201)
- AIA Orders
- 2 Winter Sport Lane
- P.O. Box 60
- Williston, VT 05495
- 1-800-365-2724
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- American Movers Conference
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- American Movers Conference
- Dispute Settlement Program
- 1611 Duke St.
- Alexandria, VA 22314
- 703-683-7410
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- American Society of CPAs
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- American Society of CPAs
- 1211 6th Avenue
- New York, NY 10036
- 1-800-862-4272
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- American Society of Home Inspectors
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- American Society of Home Inspectors
- 85 West Algonquin Road
- Suite 360
- Arlington Heights, IL 60005
- 1-800-743-2744
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- AutoSolve Manufacturers Arbitration
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- AutoSolve Manufacturers Arbitration Program
- (Auto arbitration for Toyota or Lexus vehicles)
- 1000 AAA Drive
- Heathrow, FL 32746
- 1-800-477-6583
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- Bankcard Holders of America
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- Bankcard Holders of America
- (For a guide to low-interest, low-fee credit cards)
- 560 Herndon Parkway
- Suite 120
- Herndon, VA 22070
- 703-481-1110
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- Better Business Bureau Autoline
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- (Auto arbitration: General Motors, Saturn, or Volkswagen)
- 100 Edgewood Ave., Suite 1012
- Atlanta, GA 30303
- 404-688-1747
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- Car Checkers of America
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- Car Checkers of America
- (Used-car diagnostic service)
- 1048 Westmill Drive
- Kennesaw, GA 30144
- 404-514-8100
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- Center for Auto Safety
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- Center for Auto Safety
- (Auto recalls)
- 2001 S St. N.W., Suite 410
- Washington, DC 20009
- 202-328-7700
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- Child Support Enforcement
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- Child Support Enforcement
- Washington, DC
- 202-401-9373
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- Children's Support Services
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- Children's Support Services
- (To find a collection agency specializing in child support)
- P.O. Box 691067
- San Antonio, TX 78269
- 1-800-729-2445
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- Consumer Credit Counseling Service
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- Metropolitan Atlanta
- 100 Edgewood Ave., Suite 1500
- Atlanta, GA 30303
- 404-527-7630 or 1-800-388-CCCS
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- Council of Better Business Bureaus
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- Council of Better Business Bureaus
- Autoline
- 4200 Wilson Blvd.
- Suite 800
- Arlington, VA 22203
- 1-800-955-5100
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- Equifax Information Service
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- Equifax Information Service
- (Credit reports)
- P.O. Box 740123
- Atlanta, GA 30374
- 1-800-685-1111
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- Federal Trade Commission
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- Federal Trade Commission
- (For a copy of the brochure "Fair Debt Collection Practices Act")
- Publications Division
- Washington, DC 20580
- 202-326-2222
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- Ford Consumer Assistance Center
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- Ford Consumer Assistance Center
- (Auto arbitration, Ford vehicles)
- 300 Renaissance Center
- P.O. Box 43360
- Detroit, MI 48243
- 1-800-392-3673
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- Funeral and Memorial Societies of Americ
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- Funeral and Memorial Societies of America
- (For a directory of memorial societies in your area)
- 6900 Lost Lake Road
- Egg Harbor, WI 54209
- 414-868-2729
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- GEICO
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- GEICO
- (Extended warranties)
- One Geico Blvd.
- Fredericksburg, VA 22412-3004
- 1-800-841-1003
- In Texas: 1-800-841-5432
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- Housing & Urban Development
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- Housing & Urban Development
- (Questions regarding landlord/tenant disputes)
- Washington, DC
- 202-708-0547 (Ask to speak with the desk officer representing your state)
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- Insurance Information, Inc.
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- Insurance Information, Inc.
- (Insurance price quotes)
- 23 Route 134
- South Dennis, MA 02660
- 1-800-472-5800
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- International Fabricare Institute
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- International Fabricare Institute
- Garment Analysis Laboratory
- 12251 Tech Road
- Silver Spring, MD 20904
- 1-800-638-2627
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- IRS Problem Resolution National Office
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- IRS Problem Resolution National Office
- Taxpayer Ombudsman's Office
- Washington, DC
- 202-622-6100
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- MasterCard International
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- MasterCard International
- Public Affairs Department
- 888 7th Ave.
- New York, NY 10106
- 212-649-5476
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- Mortgage Bankers Association of America
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- Mortgage Bankers Association of America
- (Mortgages and refinancing)
- 1125 15th St.
- Washington, DC 20005
- 202-861-6500
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- My Mechanic
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- My Mechanic
- Used-car diagnostic service
- P.O. Box 800307
- Sugar Hill, GA 30518
- 1-800-852-4704
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- National Association of Professional
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- National Association of Professional Remodeling Contractors
- 4301 North Fairfax Drive
- Suite 310
- Arlington, VA 22203-1627
- 1-800-966-7601
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- National Association of Securities
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- National Association of Securities Dealers
- (Investments)
- Disciplinary History: 1-800-289-9999
- Licensing Information: 301-590-6500
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- National Charities Information Bureau
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- National Charities Information Bureau
- (Performance ratings on charities)
- 19 Union Square West
- New York, NY 10003
- 212-929-6300
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- National Foundation for Consumer Credit
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- National Foundation for Consumer Credit Counseling
- 8611 2nd Avenue
- Suite 100
- Silver Springs, MD 20910
- 303-589-5600
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- National Highway Traffic Safety Admin.
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- Administration
- Auto Safety Hotline
- 1-800-424-9393 (Touch-tone phones only)
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- National Pest Control Network
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- National Pest Control Network
- Washington, DC
- 1-800-858-PEST
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- Postal Inspector
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- Postal Inspector
- (Mail fraud)
- North and Northeastern U.S. 201-621-5500
- Central and Western U.S. 312-765-4605
- South and Southeastern U.S. 901-722-7765
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- Ram Research
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- Ram Research
- Card Trak
- (For a comprehensive guide to low-interest credit cards, no-fee credit cards, and secured credit cards)
- 460 West Patrick Street
- P.O. Box 1700
- Frederick, MD 21702
- 1-800-344-7714
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- Remodelers Council
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- National Association of Home Builders
- 1201 15th St., NW
- Washington, DC 20005
- 1-800-368-5242, ext. 212
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- Resort Property Owners Association
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- Resort Property Owners Association
- (Information on vacation timeshares)
- Clinton Burr, President
- P.O. Box 2395
- Northbrook, IL 60062
- 1-800-989-0710
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- Ruesch International
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- Ruesch International
- (Currency exchange)
- 191 Peachtree St.
- Atlanta, GA 30303
- 1-800-424-2923
- In Atlanta: 1-800-448-4685
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- Trans Union
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- Trans Union
- (Credit report)
- P.O. Box 7000
- North Olmstead, OH 44070
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- TRW Complimentary Report Request
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- TRW Complimentary Report Request
- (Credit report)
- P.O. Box 2350
- Chatsworth, CA 91313
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- U.S. Office of Consumer Affairs
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- U.S. Office of Consumer Affairs
- (For consumer and insurance questions, and to ask for a free copy of the Consumer's Resource Handbook)
- 202-634-4310
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- VISA International
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- P.O. Box 8999
- San Francisco, CA 94128
- 1-415-570-3200
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