HELP NOTES

In this file you will find all the necessary information required to browse through the CD.

Contents:

How to Use the CD
Installing Software

Uninstalling Software
Configuring your PC
Solutions to Common Problems
Contact Information

To start click "index.htm".

How to use the CD:

Insert your CHIP CD into the drive. After a few seconds the autorun function will run the index.htm file. Follow the instructions to load the CD.

Note

If the autorun does not function, follow the following instructions:

First, ensure that the CD is inserted in the right manner with the data surface (silver portion) facing downwards.

If the problem persists, check if the autorun function is enabled. To do so go to the Control Panel by double clicking on the My Computer icon.

Double-click on the System icon and select the Device Manager tab. Now highlight the CD-ROM option and click on the Properties button.

Once you have done that click on the Settings tab and ensure whether the Auto insert notification box is checked. If it isn’t check it right away and click OK to end the process. You may have to restart your computer for the effects to take place. If the problem still continues try running index.htm from Windows Explorer.

Else try cleaning the CD with any common solvent and then play it. If the problem persists check the CD-ROM drive for dust particles.

Installing Software:
For Microsoft Internet Explorer -

Follow these steps to install a program from the CD.

1.Click on the program of your choice to go to its description. To start the installation click on the install button.

2. You'll get the dialog box shown here:



Choose "Run this program from its current location" from this box.

3. Depending on how you have set up Internet Explorer, you may or may not see a security warning message. If you do, choose "Yes" to continue running the program.



4. The program install begins. If the file you are installing is a self extracting file then extract all the files in it to a temporary folder, say C:\Windows\Temp. Or you can create a folder and specify the folder location before unzipping the files.

5. Open Windows Explorer and go to the folder where you have extracted the program. Click on the Setup icon or setup.exe (or install.exe) here. The installation starts and follow the instructions that come up.

For Netscape Communicator -

Follow these steps to install a program from the CD.

1.Click on the program of your choice to go to its description. To start the installation click on the install button.

2. You'll get the dialog box shown here:



Choose "Save" to save the program in the desired directory.

3. The program install begins. If the file you are installing is a self extracting file then extract all the files in it to a temporary folder, say C:\Windows\Temp. Or you can create a folder and specify the folder location before unzipping the files.

4. Open Windows Explorer and go to the folder where you have extracted the program. Click on the Setup icon or setup.exe (or install.exe) here. The installation starts and follow the instructions that come up.

Uninstalling Software:

Uninstalling installed software is yet another important feature in the smooth running of your system. Like Newton’s Law suggests ‘Everything that goes up must come down’ likewise ‘Every software that is Installed must be Uninstalled properly’. Whenever software is installed it makes entries in the Windows Registry (which is dangerous to mess around with). Normal deletion of these programs leaves traces in the registry, which is dangerous to your system. So once you have installed software be sure to uninstall it rather than deleting it.

You can use the standard Uninstall option that Windows 95 offers.

Configuring your PC:

The CDcan be viewed under the following display settings:
800 x 600 pixels, high color (16 bit) with 32 MB RAM (recommended).


To change your display settings

1.Click on the Start button and select Settings > Control Panel from the menu.

2. Double click on the Display icon in the Control Panel window to open the Display Properties window.

3.Choose the Settings tab in the Display Properties window.

4.In the Colour Palette field , select any one of the two colour palettes.

5.In the Desktop area, move the slider to select any one of the above mentioned pixel settings.

6.Click Apply/OK to save the changes.

You may have to restart your computer for the changes to take place.

Solution to common problems:

I insert my CD into the drive and nothing happens?

First of all ensure that the CD is inserted in the right manner with the data surface (silver portion) facing downwards. If the problem persists, check if the autorun function is enabled. To do so go to the Control Panel by double clicking on My Computer icon. Double-click on the System icon and select the Device Manager tab. Now highlight the CD-ROM option and click on the Properties button. Once you have done that click on the Settings tab and ensure whether the Auto insert notification box is checked. If it isn’t check it right away and click OK to end the process. You may have to restart your computer for the effects to take place. If the problem still continues try running index.htm from Windows Explorer.

My System hangs when sounds/movies play?

This could be a memory problem. Please upgrade your CPU/RAM to meet the necessary criterion. Try closing all applications before running the CD. Also note that this problem can be avoided if you use Video for Windows to play movies/sound.

My Games do not run when I click on the executable file?

Most of the Games that we have included in the CD require Direct X (3.0 or upwards) – drivers to play games with high resolution (included in the CD), so before installing any games ensure that you have installed Direct X drivers on your PC. Please follow the instruction given when you load these drivers, as incorrectly installed drivers may not run the games as desired.

How do I install programs, which are self – Executable?

Many of the Programs included in the CD consist of a self-executable file name. Double clicking on this file allows you to extract the files needed to install the required program. By default the files are extracted in C:\windows\temp directory. You can also specify the directory in which you want to extract the files. Once specified you can run the setup program for that particular application. Once you have installed the required software make sure that you delete all the files present in the temp folder before installing another software.

Contact Information:
If you have received your CD in a damaged condition mail it to the following address for a free replacement:

Customer Service
Jasubhai Digital Media Pvt. Ltd.
CHIP-India
D-222/2, TTC Industrial Estate,
MIDC, Thane-Belapur Road,
New Bombay - 400 706
Tel: +91-22-7629191/ 9200
Fax: +91-22-7629224

OR
E-mail your queries to help@chip-india.com
Visit us at http://www.chip-india.com/

Copyright © 1999 JASUBHAI DIGITAL MEDIA PVT. LTD.
All other Copyrights/Trademarks belong to their Respective Owner
s.