Windows NT TPG.COM Pty Ltd


This sheet contains relevant information for configuring your TPG account on Windows NT. You should have your TPG invoice with you, as this has your Setup Configuration details you will require.

How to Setup your Modem
  1. Open the Control Panel. (Click on the Start button then Settings then select Control Panel)
  2. Double click on Modems.
  3. If a modem is not installed the Install New Modem window will automatically be opened. Before continuing be sure that your modem is connected and turned on.
  4. Click Next so that Windows NT can automatically detect your modem.
  5. If a modem is detected click OK. If no modem is detected, contact your modem supplier.
  6. Click on Next then click Finish.
  7. Restart your computer by clicking Start, Shut Down, and Restart.

How to Install & Configure Remote Access Service
If you have connected to the Internet before, Remote Access Service will most likely already be installed on your computer. To check that it is correctly installed follow these instructions. You may need your Windows NT CD so please ensure you have it before you start.
  1. Open the Control Panel. (Click on the Start button then Settings then select Control Panel)
  2. Double click on Network.
  3. Click on the Services tab.
  4. If you see Remote Access Service on the list of options it has already been installed - Go to Step 9 to Configure RAS. If you do not find it on the list complete the following steps:
  5. Click onto the Add button.
  6. Select Remote Access Service and click OK.
  7. Windows may prompt you for your Windows CD. Insert your CD into the CD ROM drive. Windows will copy the files you require to your hard drive from the CD. This may take a few minutes.
  8. You will need to restart your computer for the new settings to take effect. Click on Start, Shutdown, put a check next to Restart and hit OK.


    9. To Configure Remote Access Service:
  9. Double click on Remote Access Service. You should see your modem listed. If there is no modem listed you will need to install a modem. To do this click on Add and follow the prompts.
  10. Highlight your modem and click Configure.
  11. Put a tick in the box Dial out only and click OK
  12. Click Network, check TCP/IP but nothing else should be ticked. Click OK
  13. Click Continue then click Close. You will then be prompted to restart your machine at which point you should click Yes
How to Setup Dial Up Networking
  1. From the Desktop double click on My Computer, then double click Dial-Up Networking.
  2. Click New.
  3. Type TPG Internet into the Name field and click Next.
  4. Place a tick in the third box that says "The non-windows NT server I am calling...". Click Next.
  5. Type the phone number of the TPG Access Number closest to you into the Phone Number field.
  6. Select Point-to-Point Protocol (PPP) and click Next
  7. Set the logon script to None and click Next
  8. Leave the IP address set to 0.0.0.0. Click Next.
  9. You will then be prompted for Name Server Addresses which should read as follows:
    DNS Server: 203.12.160.35
    WINS Server: 0.0.0.0
    Click Next then click Finish


    10. To Dial into TPG:
  10. Click on Dial.
  11. Enter your Username and Password and click on OK
FOR ANY SUPPORT PLEASE CONTACT YOUR RESELLER OR CALL TPG INTERNET TECHNICAL SUPPORT ON:
02 9850 0888