This page contains the top 10 questions regarding Eudora Lite. Click on the question below to be taken to the appropriate answer.
1) What are the various encoding methods for attachments, and which one should I use?
A) With Eudora Pro, you can send attachments with any of the following methods:
On the Macintosh, there are two ways to send MIME attachments, AppleDouble and AppleSingle. (These are both Base64 MIME encoding, just different ways of doing it). If you want to use MIME, it's best to use AppleDouble when sending to Macintosh or PC users. AppleSingle is also good for Macintoshes but shouldn't be sent to PCs. An AppleSingle attachment may not be understood by a PC because it includes both the data fork and the resource fork of the file. The resource fork is useless to a PC. AppleDouble splits these files up during transport, so a PC can trash the resource fork when it receives it and just use the data fork. Since you often don't know what kind of computer your recipient has, AppleDouble is usually the best choice.
2) The text of my messages is wrapped strangely.
A) If your recipients see your messages displayed like this:
text text text text text text text text text text text text
text
text text text text text text text text text text text text
text
text text text text text text text text text text text text
text
The best solution is to turn on the word wrap option in the Sending Mail screen (that's under Tools:Options or Special:Settings, depending on the version of Eudora you have). Then only press return to start a new paragraph. Eudora will take care of breaking the paragraphs into lines.
If your recipients still complain of the lines in your messages wrapping strangely, have them widen the window they're using to read it.
3) The server says that it needs a RCPT (ERR -503).
A) In most cases, the cause of the problem is a blank nickname/address book entry. If you are using a nickname or address book entry to address this message, make sure it has a valid Internet address associated with it. In Eudora version 3.x, the Internet address should be in the "Address(es)" area of the right-hand side of the Address Book window. In earlier versions of Eudora, the Internet address should be in the address field of the Nicknames window.
If you're positive that there's no nickname/address book entry associated with what you're putting in the To:, Cc:, and Bcc: fields of your message, double-check the Internet addresses in those fields. Make sure they're valid Internet addresses.
Note that if the first message queued in your Out mailbox is having trouble being sent, none of the messages after it can be sent either. To troubleshoot this problem, sort your Out mailbox by date (click on the word "Date" at the top of the mailbox). Then look carefully at the first message with a Q next to it in the listing; that's where the problem addresses are.
4) What should I choose for Connection Method in the Getting Started screen?
A) Many people are unsure which option they should select in the Connection Method area of the Getting Started screen. (That's in the Tools:Options or Special:Settings menu, depending on which version of Eudora you're using).
The answer is that you should almost certainly choose the "Winsock" (Windows) or "TCP/IP" or "MacTCP" (Macintosh) setting. That's the default, because it's the kind of connection most people have.
5) How can I conceal the list of addresses on a message from the recipients?
A) Important note: If you're going to be sending a message to many people, you must tailor your address list so your message only goes to people who are interested.
Many people on the Internet feel strongly that broadcast mail (especially commercial offers) is offensive. If you just randomly broadcast a message to many people, you will make them angry at the junk mail, and you will probably get spammed -- that is, deluged with huge volumes of angry mail from people who resent your broadcast.
If the volume of reply mail you get is high enough, your Internet Service Provider may experience problems from the load and close your account. You may also run into legal problems. Finally, if the list is large enough, the number of bouncebacks from invalid addresses alone may overwhelm your Internet Service Provider and, if they get through to you, crash your own computer.
Given popular opinion and the potential consequences to you, we very strongly advise you not to send out indiscriminate mailings. If you do send to large numbers of people, nettiquette demands that you include a note at the bottom of each message telling the recipients how to unsubscribe to your list. Don't be a spammer!
Assuming, then, that you're mailing in a responsible manner:
There are two ways to conceal addresses from recipients:
To:yoda@dagobah.org
Bcc:leia@alderan.com, luke@tatooine.net
will go to all three people, but each person will only see this:
To:yoda@dagobah.org
Try it out by sending a message to a friend and putting your own address
in the Bcc: line.
Some receiving mail programs choke if you leave the To: line blank, so you
may want to put your own e-mail address there, or else the address of a
recipient whose identity you don't mind revealing (like Yoda's).
Make an Address Book entry for this list (let's say you call it ClientList), and put the addresses of the recipients in the Address(es) field. Then put something in the Name field (Macintosh: it's on the right, above the Address(es) area. Windows: it's under the Info tab). Make sure it's something you don't mind the recipients seeing. Let's say you put "My Valued Customers" (no quotes) there.
Now, when you send a message to that list, put the Address Book entry name (ClientList) in the To: field of the outgoing message. The people who receive it will see only:
To: My Valued Customers:;
and that's it. No list of addresses will appear.
Note: this will only work if you have more than one address in the Address(es)
field of this Address Book entry, and if there's something in the Name field.
6) When I start up Eudora, Windows crashes with an error saying "Call to Undefined Dynalink."
A) Try this: restart Windows while holding down the Shift key. Then make very sure you don't have any applications running, including Eudora, the Microsoft Office Toolbar, screen savers, virus protection programs, or any other toolbars. Then reinstall Eudora into the same directory where you have it now.
The problem is probably stemming from the wrong version of the MFC250.DLL file in your WINDOWS\SYSTEM directory. The right version is 315 K, and it's dated 4/26/95. Eudora installs that version if it can, but if some other process (like the Microsoft Office Toolbar) is using the file during installation, it may not be able to.
If the reinstallation doesn't fix the problem, you should search for all instances of the MFC250.DLL file on your system and see if you have one of the right size/date -- if so, put it in WINDOWS\SYSTEM and get rid of/rename any others.
7) Can I use Eudora to send mail from Internet Explorer?
A) Launch Internet Explorer (3.0 or later), and go to the "View" menu, and choose "Options...." Click the "Programs" tab. Select Eudora in the drop-down menu for "Mail:" Then click OK.
From now on, when you click a mailto: link on a web page in Internet Explorer, Eudora will come up with the pre-addressed message ready.
8) Can I use Eudora to send mail from Netscape?
A) You can use Eudora as the mail-sending program for Netscape. When you click on a mailto link on a web page, Eudora will be used to send the message.
With Eudora 3.x, you can set this up in the Tools:Options:Miscellaneous screen. There's an option there called "Intercept Netscape mailto URLs." If you turn this option on, Netscape will bring up Eudora when you click on a mail link on a web page, and open a new mail message, already addressed.
Note that this will only work if Eudora is running in the background -- minimized is OK.
If you have Eudora 2.x or earlier, you can do something similar by using the Mailto Watcher utility. You must have both the Mailto Watcher and Eudora running for it to work.
9) Eudora sometimes crashes with GPF or Invalid Page Fault. When I click the Details button, it says the error occured in module MFC40.DLL.
A) Try these things, in order:
If the above suggestions don't fix the problem, then:
Look for all copies of MFC40.DLL on your hard drive. The best way to make sure you see them all is to do a Find from the Start button (Windows 95 and NT 4.0) or a Search from the File menu in File Manager (Windows 3.x or NT 3.51). Make sure you start the search from C:, not from a subdirectory.
Look at the dates of the MFC40.DLL files that you find. There should be one in the WINDOWS\SYSTEM directory (Windows 95) or WINDOWS\SYSTEM32 directory (Windows NT) that's dated 10/15/96, and 903 KB. If it's not there, try reinstalling Eudora with _all_ applications off, including the Microsoft Office toolbar. If that doesn't install it, you can download the right version of the file from our ftp site. Here's how:
Download the file MFC402.DLL from the Eudora ftp site.
When you've downloaded the file, double-click it. It will expand into a file
called MFC402.DLL and some instructions.
Rename the MFC402.DLL file to MFC40.DLL.
Put that file in your WINDOWS\SYSTEM (Windows 95) or WINDOWS\SYSTEM32 (Windows
NT) directory.
Rename all the other versions of MFC40.DLL on your hard drive to MFC40.OLD so they'll be disabled. Then restart Windows, and you should be fine.
The new version of MFC40.DLL in WINDOWS\SYSTEM or WINDOWS\SYSTEM32 shouldn't cause any problems with your other applications, and it's the best solution. If you're concerned about overwriting the one you have there, though, you can put the MFC40.DLL file you downloaded into the top level of your Eudora directory. That should work too, and you won't need to change the MFC40.DLL in WINDOWS\SYSTEM or WINDOWS\SYSTEM32.
10) Why doesn't Microsoft Outlook/Exchange run when I have MAPI on in Eudora? Can't I use it for faxing?
A) When the Eudora MAPI DLLs are installed in the Windows SYSTEM directory and you start Microsoft Outlook or Exchange, you will see the "splash" screen displayed briefly, then Outlook/Exchange will silently refuse to start. This occurs because the Eudora MAPI DLLs are incompatible with Microsoft Outlook/Exchange.
In order to run Outlook or Exchange at all, for faxing or anything else, you must first disable the Eudora MAPI system. There are two ways to do this: