Setting Up the Phone Book in the Service Profile

Users select a POP and the service type from phone books. You can customize service profiles to use phone books created with Connection Point Services. When you build a service profile, you can add a phone book or specify which server the profile uses to obtain a phone book the first time users establish a connection.

The following sections describe what you can customize.

The Phone Book Dialog Box

Users select a POP and the service type from the Phone Book dialog box.

What You Can Customize in the Phone Book Dialog Box

With the wizard you can:

Specify which phone book to use.
For more information, see “Setting Up the Phone Book.”
Automate phone book updates.
For more information, see “Setting Up Phone Book Updates.”
Set up support for multiple phone books.
For more information, see “Merging Features from Other Service Profiles.”

Through advanced customization, you can:

Control which service types — for example, Modem, ISDN (Integrated Services Digital Network), or Multicast — appear in the Phone Book dialog box.
To do this, edit parameters in the [Service Types] section of the .cms file.
Change the message displayed during phone book updates (for example, “Downloading new ByteComp phone book”).
Control the delay before downloading phone book updates.
To do this, edit the DownloadDelay parameter in the .cms file.

For more information, see “Advanced Customization.”

The More Access Numbers Dialog Box

Users access the More Access Numbers dialog box by clicking the More button in the Phone Book dialog box to select additional access numbers. This dialog box appears only if the phone book has also been configured to separate phone numbers into two lists. If the phone book has not been set up with additional access numbers, the More button is unavailable.

What You Can Customize in the More Access Numbers Dialog Box

With the wizard you can:

Set up a custom message identifying the additional phone numbers (for example, “The phone numbers in the More Access Numbers list carry additional surcharges”).
For more information, see “Setting Up the Phone Book.” The section describes how to include phone books and set up the custom message.

Note

Using Phone Book Administrator, you can set up phone books to display certain POPs in the Access numbers list and other POPs in the More access numbers list. You can separate access numbers in different ways, such as differentiating between standard access numbers and 800 (toll-free) numbers. To separate phone numbers into these lists, the phone book must be configured for this purpose before using it in a service profile. For more information, see the Connection Point Services Administration Guide.