Why use Planet Internet?

OVERVIEW

There are a number of large Internet providers in the market offering a range of services and consulting. So why select Planet Internet? Planet Internet has combined a number of unique concepts to enable it to offer the most secure, reliable and sophisticated range of Internet-based services in the Australian market.

INFORMATION

What is the Internet? The Internet is by far the world's largest information and resource repository with millions of documents and programs available from the world's libraries, research organisations, major hardware and software developers and general industry groups. There are also thousands of specialised support groups operating a range of online support services along with newsgroups and E-mail discussion lists. Planet Internet provides high quality, secure and competitively priced Internet connectivity. Access is provided for the individual computer user, family and organisations with one computer or a LAN. We can connect your computer to the world's greatest source of communication tools and information. You will be able to send E-Mail, log into remote computers, transfer files, participate in newsgroup discussions, and retrieve valuable information from countless global databases, as well as browse the thousands of servers on the World Wide Web. There is no substitute for experience! There can be no question of the dominance and experience of the U.S. market in Internet service provision. Planet Internet has been consulting with leading U.S. specialists to ensure the highest quality of service possible and to fast track the training of our own local staff. Best of breed equipment? No other Australian Internet based company can claim the same degree of investment in the world's leading brands of hardware and software platforms for Internet services. Planet Internet has enjoyed for many years, strategic alliances with premium vendors including Sun Microsystems, Silicon Graphics, Hayes, Bay Networks, Ascend Communications, Netscape, Spider Technologies, Scopus Technology and Informix, Oracle, Cisco and Hewlett-Packard. All these companies are recognised as industry leaders with quality products for the Internet. Planet Internet has made a significant commitment to all these vendors enabling it to provide connection speeds of up to 56K standard, 64K or 128K ISDN as well as Frame Relay, not to mention the high reliability and performance that one expects from first class manufacturers. To the best of our knowledge no other. Australian Internet provider can boast of such blue chip facilities and backup support. Hotline Support Services The Internet can be daunting along with the complexities of the communications required to connect. To enable subscribers to easily engage in the Internet, Planet Internet has installed the world's leading Call Centre software from Scopus Technology Incorporated along with skilled staff to provide free Help Desk services. Access to the Help Desk can be via telephone on our support number, or via E-mail as part of the standard set of tools supplied to subscribers. Secure and reliable Security is one of the hottest issues with Internet access especially for corporations who want to preserve the security of their enterprise information systems. Planet Internet has implemented the most advanced Firewall security. This provides comfort in knowing that your personal E-mail and web pages are not going to be tampered with. All the Planet Internet systems are part of a well designed and implemented network management strategy that ensures access to the Internet with minimal down time. The 24 hours, 7 days a week monitoring and management philosophy encompasses system redundancy, alarm management and backup power supplies. This approach to Internet service provision is found only at a few of the worlds largest ISP's. Having implemented this strategy for our own systems, we are able to provide the appropriate level of consulting experience to corporations wanting to adopt a direct connection themselves. Company Profile Planet Internet was established in 1995 as a subsidiary of leading computer and communications company, Integration Design, to address the growing areas of Internet, World Wide Web and other on-line information services. During the past 4 years the company's main focus has been it's blue chip corporate customer base. In late 1998 Planet Internet merged with StarNet, a Melbourne based ISP that had been offering internet access and consultancy to the retail and small business markets. The merger has resulted in a company with a broad exposure and experience in all sectors of the ISP business. At Planet Internet our aim is to assist our customers in connecting to the Internet and finding a way to best utilise this powerful resource and business tool, whilst maintaining the standards of efficiency and service that have built the business to where it is today. As an Internet Service Provider we are uniquely positioned with our experienced consultancy and systems integration business. Development and managing corporate processes and business strategies is common to us, with Internet related technologies playing an ever increasing role. Making the transition and being able to choose the best technologies for the Internet can be a daunting task for many organisations - our customers benefit from our constant exposure to all of the major suppliers, such as Microsoft, Netscape, IBM(Lotus), Sun and Hewlett Packard. Planet Internet strives to never forget that our ultimate aim is to improve our corporate customers' bottom line & the quality of all of our customers online experience. Return to Planet Internet HelpDesk and Guides

Planet Internet 1-300-364-345
Melbourne, Sydney, Adelaide, Brisbane