roviding medical care to prisoners at Colorado's Arapahoe County Detention Facility used to be a logistical nightmare because of security risks related to transporting inmates. Now doctors 20 miles away in Denver examine patients through a two-way, real-time cyberlink that eliminates travel for 95 percent of prisoner consultations.

Until recently, telemedicine systems were prohibitively expensive, but the two desktop video units used in the Colorado experiment cost less than $9,000 each.

"This is still a pilot program," says Katherine Hinsdale, director of Denver's telemedicine efforts, "but we've shown you can deliver effective health care for next to nothing." Since spring 1995, the program has saved approximately $100,000 in treating minor medical problems; telepsychiatry was added a few months later. Eventually, the Denver Department of Health and Hospitals hopes to extend the technology to 11,000 inmates statewide.

The program does more than reduce public expense for legitimate treatment, Katherine notes; it also discourages malingering. "Among inmates, getting a field day out of jail to visit a clinic can be a game," she says. Fewer inmates request treatment if they can't leave the facility.

Some inmates complain about the loss of human contact or condemn the techno-treatment as science fiction. Advocates of the program highlight the possibility of making this cost-saving approach available to the world's best clinicians -- and even offering them remote access.

Telemedicine is in its infancy, however. According to Katherine, "In North America, there were 2,110 telemedicine consultations in 1994. That figure nearly quadrupled in 1995. We accounted for 600 of those at Arapahoe, so telemedicine still isn't as widespread as some people think."

Nurse Denise Boutin assists an inmate during his remote medical consultation. Telemedicine boosters believe that the lower cost and greater convenience of the technology will appeal to the general public for treating minor complaints. (Photograph by Paul Chesley )

Telemedicine at work: Leonard Cordova, at Colorado's Arapahoe County Detention Facility, receives medical attention from a doctor 20 miles away in Denver. (Photograph by Paul Chesley )



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