The House Jacks, an a cappella group from San Francisco, reaches out to its audience in person and online. (Photograph by Ed Kashi)


he quickest route to the top of the charts these days may be the information superhighway. That's the conclusion of the House Jacks, a San Francisco a cappella group that has linked with fans on its website since the end of 1993.

Groupies who click onto the site can read about band members, send them messages, check tour dates, view photos, order CDs, and listen to snatches of songs from the group's album, Naked Noise. The Web makes some traditional forms of promotion seem obsolete. When some hard-core followers asked about starting a fan club, the band responded with a collective shrug. "We already have a way for people to contact us and order merchandise, so we don't know what they would do," says band member Austin Willacy.

The group's website doesn't cater only to committed fans. "This way people just surfing the Net can listen to our music," says Austin. "It's like music stores that have CD sampling stations so you can listen to music and decide what you want to buy."

The House Jacks also save hundreds of dollars a month in mailing costs a month through their online presence. More than 2,000 fans have registered their email addresses with the band, which needs no stationery or postage to promote its upcoming gigs. "I think most bands underestimate the importance of maintaining a mailing list," says Austin. "The way to impress club owners is to have people show up who want to see your band. And the best way to have that happen is to keep in contact with your fans through email." That's particularly true for the twentysomething audience that makes up most of the House Jacks' following. "People's postal addresses are constantly in flux. They go to college, go home, move in with a girlfriend or boyfriend. But people keep their email addresses for years."

At the same time, the band can easily update its site from wherever it finds itself on tour. The House Jacks wrote and recorded one song while the group's RV was barreling down a Massachusetts highway, using the microphone built into band member Andrew Chaikin's IBM Thinkpad; he uploaded it to the site that night. The Web is the only place you can hear that song. The song, "Massachusetts," will not be on the upcoming album.


The House Jacks (from left to right: the elbow of Tristan Bishop, Austin Willacy, Rob Penn, Deke Sharon, Bert Bacco, and Andrew Chaikin) perform with a fan at San Francisco's Paradise Lounge. (Photograph by Ed Kashi)




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