Wiring Isn't Enough
Not
so long ago, the future looked like this: The spread of computer
networking would lead to a global village, where people would share a common
culture, information would be free and everyone would be an information-have.
The Net would pull everyone together, and erase the imbalances between rich
and poor, First World and Third, North and South. On the Net, no one knows
if you're Hungarian or African, whether you wear sandals or Guccis, drive a
Porsche or ride a camel.
Needless to say, that hasn't happened. That earlier vision was colored more
by satellite television wrapping the planet in CNN and MTV than by the
two-way interactivity of the Internet. The Net reflects local culture and is
built on active participation by people everywhere; it doesn't simply beam
the same stuff impartially all over the world. It offers the same thing to
everyone, everywhere -- those who are connected, anyway. But then it's up to
individuals to make use of it. And that's where the gaps are still great.
Of course, amazing stories abound. American inner-city kids who get onto the
Net and out of the ghetto -- or stick around and use it to make things
better. And there are my friends in Central Europe and Russia, who arrange
programming gigs by e-mail and start up Web sites with no capital.
But you can't just give people access to information and expect to change
anything meaningfully. The industrial-age equivalent would be distributing
machinery with no source of power. Education is the crucial ingredient to
actually using the Net's free content and redistributed knowledge. And
spreading learning around is far more difficult -- not to mention,
expensive -- than simply wiring schools. Especially in places that are poor and
poorly educated -- most of Africa, for instance, a continent with fewer Net
connections than many U.S. cities.
Eastern Europeans, by contrast, are by and large well-educated. They may be
disadvantaged by geography, by recent history and by the chaotic surrounding
culture But once they manage to fight their way onto the Net they can hold
their own. Formidable barriers remain -- language, infrastructure, even the
modest capital needed to operate online. Even so, it's easier to join the
information economy from Moscow than, from, say, a disadvantaged home in
Appalachia. Let alone a tin-roofed shack on the outskirts of Lima.
But especially for people long cut off from mainstream global culture, the
attraction is overwhelming. Those of us in the West can easily forget how
magical this system is. In North America or Western Europe, there are many
way to get whatever information you want, with or without the Internet. But
in Tashkent or Tallin or even Moscow itself, the Net may be literally the only
source. And things like slow access or bad connections are a minor
inconvenience compared with waiting weeks or months for a book or precious
document -- or simply not being able to get some crucial piece of information
at all.
I started using e-mail in 1989, not to communicate with other leading-edge
people in the United States -- I could get them easily enough by telephone -- but to
exchange messages with programmers and budding businessmen I had met in
Russia. I remember when a man called Leo Tomberg in Estonia established the
first connection between Russia's then-UUCP network and the Internet, via a
gateway in Finland. It was like a hole in a dike, and information rushed
through... in both directions.
Today that same pent-up desire describes millions of people living on the
margins of global civilization, and yearning to be a part of the bigger
world. The Internet is a ladder that can get them there -- but only for those
who can figure out how to climb.
Esther Dyson, who chairs the Electronic Frontier Foundation, is the president of EDventure Holdings, and co-founder of Poland Online.
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