FAQ

 

Q: I can't connect to NTRC server. What can I do ?

 

A: Test your TCP/IP network connection: Type in the command prompt: ping remote_host_name

Ex: ping 127.0.0.1

Make sure, that NTRC server runs on the remote computer.

 

Q: I'm connected with the NTRC Server but I get the message "wrong password".

 

A: Be sure you're using the right password. Try also with a blank password if you're using the NTRC Service.

 

Q: I can't change the password because I don't know the old one.

 

A: This problem affects only the beta 5 version of NTRC. If you have this problem use "Please change me" as the old password.

 

Q: Can I run NTRC Server as a NT system service ?

 

A: Yes, you can follow these steps:

 

Step 1

Create a directory under your root and call it SRVANY and copy these two files:

SRVANY.EXE and INSTSRV.EXE into the SRVANY directory. You can get them on the NT support CDs or you can ask me them.

 

Step 2

Go to the DOS Command prompt and navigate to the SRVANY Directory. At the command prompt type:

INSTSRV NTRC2000 c:\srvany\srvany.exe

Notice the second element on the command line "NTRC2000". This is the "name" of the service that you will create.

 

Step 3

Start regedit.

 

Step 4

Open up the key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NTRC2000

 

Step 5

Right click on 'NTRC2000' and create a new key 'Parameters'.

 

Step 6

Right click on 'Parameters' and create a new string 'Application'.

 

Step 7

Double-click on Parameters and add the command to start-up the NTRC2000 server, e.g.

"C:\Program Files\NTRC2000\NTRC 2000 Server.exe"

Close it all up and exit the REGEDT32 program.

 

Step 8

Open the control panel Services and scroll to the NTRC2000 line and double click on it. A dialog box opens up. Choose the Startup Type: Automatic (for unattended operation, this will allow the NTRC2000 server to be active when there is no one logged on). Click on the System Account and enable 'Service to Interact with Desktop' in the 'Log On As: section'.

 

Step9 (Final)

Press OK, and choose Close in the Services applet. You're done. You can test your setup by shutting down the machine properly and re-booting. NTRC2000 will be active before you even log on. Try to access the NTRC2000 Server now from another machine before you log on.

That's it.

 

Q: You can't stop a Service.

A: In order to stop a Service you have to know on which Services it depends. So you have to stop them before the first one.