Troubleshooting Guide

Cogitum Co-Citer lets you create collections of texts from the Internet. It automatically captures selected text, its title, Internet address where the text was found, and the date the text is added to the collection. You can also assign comments and categories to the texts, organize them, send by e-mail, export/import, search the collection, sort, print, and more.

The following questions are discussed below:

I. Grabbing a Text

Some texts don't give me the Grab Selected Text option.

II. Launching the Co-Citer Collection

I canÆt see the Co-Citer button in the Microsoft Internet Explorer toolbar.

Working with the Co-Citer Collection

Why is the "Title" field empty?

I exported a folder (or the whole collection) to HTML but I can't see some folders in the contents of the HTML file

Some folders (subfolders) look like a hyperlink but some of them do not

I was going to print the selected citations only but all the citations printed


I. Grabbing a Text

Some texts don't give me the Grab Selected Text option
Make sure that your mouse is directly over the selected text. If this doesn't help, you may be trying to grab something that is not exactly a text. For instance, the current version of Co-Citer cannot grab hyperlinks. Please visit our site regularly to find out about updates to the software.

II. Launching the Co-Citer Collection

I canÆt see the Co-Citer button in the Microsoft Internet Explorer toolbar.
The button may, indeed, be missing, or the toolbar may contain too many buttons and the Co-Citer button is ôscrolled offö the right-hand side of your screen. To make the Co-Citer button visible:
1. Click on the View menu of the Internet Explorer toolbar, and then select Toolbars -> Customize.
2. If there is no Co-Citer icon in the right-hand window, click on the program name in the left-hand window and press the Add button.
3. If there is a Co-Citer icon in the right-hand window, click on it and drag-and-drop it into a position closer to the top of the list.

III. Working with the Co-Citer Collection

Why is the "Title" field is empty?
Co-Citer captures the title of a text as it was published on the Internet. If a text does not have a title assigned to it by an author, you will see this field empty. You can change this (or any) title at any time.

I exported a folder (or the whole collection) to HTML but I can't see some folders in the contents of the HTML file
Contents section of the HTML file includes all the non-empty folders and subfolders. In other words, if you have two folders containing citations and one folder that do not contain any citations, only the first two folders will be exported to the HTML file and will be shown in the contents.

Some folders (subfolders) look like a hyperlink but some of them do not
Each folder containing at least 1 citation will be shown as a hyperlink, i.e. you can view the citations by clicking the folder name. If a folder contains subfolders but does not contain any citations, it will be shown as an ordinary text.

I wanted to print selected citations, but all the citations printed
To print selected citations only, choose the "Selection" radio box in the Print dialog box after you select the citations you want to print.