Microsoft Reference Display Troubleshooter
The versions of the Mciavi.drv and Msvideo.dll files may be mismatched.To resolve this issue, copy both the Mciavi.drv and Msvideo.dll files from the Windows\Sysbckup folder to the Windows\System folder. This ensures that both files are of the same version. NOTE: This behavior also can occur if you have more than one copy of the Msvideo.dll file installed on your computer. If a copy of the Msvideo.dll file installed on your computer is NOT located inside the Windows\System or the Windows\Sysbckup folders on your hard disk, delete this file.
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