Outpost 2 Version 1.0 Readme File 8-7-97 *********************************************************************** About This Document: Thank you for purchasing Outpost 2. This document contains the minimum machine requirements for playing Outpost 2. It also contains information about contacting Sierra, should you run into problems that you cannot solve using the Troubleshooting section of the Outpost2 Online Manual. Enjoy the game! Outpost 2 Development Team *********************************************************************** TABLE OF CONTENTS I. MINIMUM REQUIREMENTS II. CONTACTING SIERRA I. MINIMUM REQUIREMENTS ----------------------- * Windows(R) 95/NT 4.0 or higher * IBM PC-compatible with a 60 MHz Pentium processor or better * 16 MB of RAM * 2x CD-ROM drive * 50 MB of free space on your hard drive. (NOTE: Additional space may be required, depending on your system configuration. See Troubleshooting in the Online Help file for more information.) * Local bus SVGA card with at least 1 MB of Video RAM. (NOTE: The card must support a 640 x 480 resolution in 16-bit color mode.) * Windows(R) 95 compatible sound card * DirectX(TM) 3 is required for sound and for some other functions. See Troubleshooting in the Online Help file for more information. II. CONTACTING SIERRA ----------------------------- Sales Services United States Sierra Direct U.S.A. Sales Phone: (800) 757-7707 7100 W. Center Rd. International Sales: (425) 746-5771 STE 301 Hours: Monday-Saturday 7AM to 11 PM CST, Omaha, NE 68106 Sundays 8AM to 9PM CST -------------------------------------------------------------------------------------------- If you experience any technical problems, our Technical Support Team will be more than happy to assist you. Please call (425) 644-4343 between 8:00 a.m. and 4:45 p.m., Pacific Standard Time, Monday through Friday. We can be reached by Fax at (425) 644-7697, or by mail at the following address: U.S. Technical Support Sierra On-Line Phone: (425) 644-4343 Technical Support Monday - Friday, 8:15 a.m. - 4:45 p.m. PST P.O. Box 85006 Fax: (425) 644-7697 Bellevue, WA 98015-8506 Sierra On-Line offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (206) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via BBS. U.K. Technical Support Sierra On-Line Limited Phone: (0118) 920-9111 2 Beacontree Plaza Monday - Friday, 9:00 a.m. - 5:00 p.m. Gillette Way Fax: (0118) 987-5603 Reading, Berkshire RG2 0BS United Kingdom (Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK. Add "ATTN.: Returns." France Parc Tertiaire de Meudon Téléphone: 01-46-01-46-50 Immeuble "Le Newton" Support Technique automatisé 7 jours sur 7 24h/24 25 rue Jeanne Braconnier Techniciens accessibles du Lundi au Vendredi 92366 Meudon La Forêt Cedex de 10h à 19h France Fax: 01-46-30-00-65 Germany Sierra Coktel Deutschland Phone: (0610) 399-4040 Robert-Bosh-Str. 32 Montag bis Freitag von 9Uhr - 19Uhr D-63303 Dreieich Fax: (0610) 399-4035 Deutschland Mailbox: (0610) 399-4041 Spain Coktel Educative Multimedia Teléfono: (01) 383-2623 Avenida de Burgos 9 Lunes a Viernes de 9h30 a 14h y de 15h a 18h30 1º-OF2 Fax: (01) 381-2437 28036 Madrid Spain Italy Contattare il vostro distribotore Technical Support via modem is also available through: CompuServe USA: GO SIERRA CompuServe United Kingdom: GO UKSIERRA CompuServe France: GO FRSIERRACompuServe Germany: GO DESIERRA America Online USA: Keyword Sierra Email USA: support@sierra.com Internet USA: http://www.sierra.com Internet United Kingdom: http://www.sierra-online.co.uk Internet France: http://www.sierra.fr Internet Germany: http://www.sierra.de -------------------------------------------------------------------------------------------- Disk and or Manual Replacement: Product Returns:* Sierra On-Line Fulfillment Sierra On-Line Returns 4100 West 190th Street 4100 West 190th Street Torrance, CA 90504 Torrance, CA 90504 NOTE: To replace your disk(s) please send only Disk #1 (or the CD) and copy of your dated Receipt, if less then 90 days. After 90 days please include a $10 handling fee along with Disk / CD #1. For Documentation, please include a $ 5.00 handling fee and a photocopy ONLY of disk #1. Payment should be made at the time of your request. Sorry, no credit cards. * Returns to this address valid in North America only. THE SIERRA NO-RISK GUARANTEE The Promise: We want you to be happy with every Sierra product you purchase from us. Period. If for any reason you're unhappy with the product, return it within 30 days for an exchange or a full refund EVEN IF YOU BOUGHT IT RETAIL. (Hardware ordered direct must be returned within ten days.) The Only Catch: You've got to tell us why you don't like the game. Otherwise, we'll never get any better. Send it back to us and we promise we''ll make things right. (If you bought it at a retail outlet, please send your original sales receipt.) * Returns valid in North America only. United Kingdom Sierra On-Line Limited Main: (0118) 920-9111 2 Beacontree Plaza Monday - Friday, 9:00 a.m. - 5:00 p.m. Gillette Way Fax: (0118) 987-5603 Reading, Berkshire RG2 0BS United Kingdom (Disk/CD replacements in the U.K. are £6.00, or £7.00 outside the UK.) Add "ATTN.: Returns." France Parc Tertiaire de Meudon Téléphone: (01) 46-01-48-53 Immeuble "Le Newton" Lundi au Vendredi de 9h à 18h 25 rue Jeanne Braconnier Fax: (01) 46-30-00-65 92366 Meudon La Forêt Cedex France Germany Sierra Coktel Deutschland Tel.: (0) 6103-99-40-40 Robert-Bosh-Str. 32 Montag bis Freitag von 9Uhr - 19Uhr D-63303 Dreieich Fax: (0) 6103-99-40-35 Germany On-Line Sales CompuServe USA: GO SI (CServe Mall- Sales Only) CompuServe USA: GO SIERRA (Technical Support Only) CompuServe United Kingdom: GO UKSIERRA CompuServe France: GO FRSIERRA CompuServe Germany: GO DESIERRA America Online: Keyword Sierra Internet: http://www.sierra.com Internet: http://www.sierra-online.co.uk Internet: http://www.sierra.fr Internet: http://www.sierra.de -------------------------------------------------------------------------------------------- U.S. Hints: 1-900-370-5583 $.75 per minute (must be 18 years or older, or have parental permission). You may also contact Direct Sales to inquire whether a hint book is available for your product. On-Line Hints: Access Sierra's BBS through CompuServe by typing GO SIERRA Access the Sierra Forum on America On Line with the keyword: SIERRA Hint Line, Canada: 1-900-451-3356 Hint Line, France: 08-36-68-46-50 (hint line) 2,23F TTC la minute; tariff en vigueur au 1 juillet 1996. (France métropolitaine seulement) Hint Line, United Kingdom: Old Games Hint Line: (0118) 920-9109 New Programs hint line: (0891) 660-660 (within the UK only) New Sierra Hint Line: For adventure programs released after January 1st, 1993. Charged 50p/minute at all times. Maximum call length 7.5 minutes. Maximum charge is £3.75. Must have permission of the person who pays the phone bill before calling. Line available in the UK only. Requires a touch tone phone. Old Sierra Hint Line: For adventure games released up to December 31st, 1992. Calls are charged at normal telephone rates. Requires a touch tone phone, 24 hour line. Hint Line, Deutschland: 0190 - 515 616(hint line) Kosten: 1,20 DM pro Minute (Nur in Deutschland verfügbar) 24Std. /Tag Hint Line, Italy: Contattare il vostro distribotore Hint Line, Spain: Coktel Educative Multimedia Teléfono: (01) 383-2623 Avenida de Burgos 9 Lunes a Viernes de 9h30 a 14h y de 15h a 18h30 1º-OF2 28036 Madrid Spain ____________________________________________________________________________________________ SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE INFORMATION HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS. SIERRA DOES NOT ASSUME ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL DAMAGE TO OR LOST USE OF COMPUTER HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR LOST DATA BY THE CUSTOMER OR ANY THIRD PARTY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SIERRA, ITS EMPLOYEES, DISTRIBUTORS, DEALER OR AGENTS SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE ANY NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT. Copyright Sierra On-line 1997