------------------------------------------------------------------------------- Iomega Backup, Version 4.1 c 1999 Iomega Corporation. All rights reserved ------------------------------------------------------------------------------- This file contains important information which supplements the User Guide and On-line Help. The following subjects are discussed: 1. Preparing for Disaster Recovery 2. Clearing a corrupt Librarian (Error Codes 8000 - 8499) 3. Files not backed up 4. Disaster Recovery does not specifically handle compressed drives 5. Norton Utilities 3.0 conflict with Backup 1. Preparing for Disaster Recovery [Win9x only] ------------------------------------------------------------------------------- Make sure you prepare for a disaster before it happens. Back up your data regularly and test out the Disaster Recovery feature as soon as possible. Follow the tips below to ensure a safe recovery: . Test the Disaster Recovery feature by selectively restoring a small amount of data to an alternate path. . Run ScanDisk before you backup your data. This will ensure that none of your long file names are corrupt. . Make sure your zip/jaz disk is in the drive when you boot up from the Recovery Diskette. This helps the utility identify the drive type. . When starting a complete disaster recovery, boot up with the Recovery Tools Disk and format the drive using the '/s' parameter. Do not use a DOS disk to format the drive. 2. Clearing a corrupt Librarian (Error codes 8000 - 8499) ------------------------------------------------------------------------------- If Iomega Backup starts reporting error codes between 8000 and 8499, the Librarian has probably been damaged. To correct this delete the following files from the tools directory: Fileinfo.dbf Fileinfo.cdx Files.dbf Files.cdx Files.fpt Files.stk Tapes.cdx Tapes.dbf Tapes.fpt Tapes.stk Volumes.dbf Volumes.cdx Volumes.stk Iomega Backup will recreate these files the next time it runs. 3. Files not backed up ------------------------------------------------------------------------------- The following files are not backed up by Iomega Backup: pagefile.sys win386.swp image.113 Recovery Tools -------------- C:\Temp\recover.exe C:\Temp\recover.swp C:\Temp\language.dll C:\Temp\nsscon.dll C:\Temp\ntstyle.dll C:\Temp\vmmdrv.exp C:\Temp\tnt.exe C:\Temp\ptdvr.dll C:\Temp\ftdvr.dll Windows NT Only --------------- files in WINNT\system32\config\ default system software software.log default.log security security.log system.alt sam sam.log files in WINNT\profiles\"username"\ ntuser.dat ntuser.dat.log Librarian files --------------- Fileinfo.dbf Fileinfo.cdx Files.dbf Files.cdx Files.fpt Files.stk Tapes.cdx Tapes.dbf Tapes.fpt Tapes.stk Volumes.dbf Volumes.cdx Volumes.stk 4. Disaster Recovery does not specifically handle compressed drives ------------------------------------------------------------------------------- If you are using a drive compression utility, you must follow the steps below to recover your system. a. Boot to the recover application b. Perform a selective restore of the Windows system directory, the Iomega Tools directory, and any compression drivers you need. c. Reboot the machine and set the drive up for compression. d. Restore the rest of your data through Iomega Backup. 5. Norton Utilities 3.0 conflict with Backup ------------------------------------------------------------------------------- If you are running Norton Utilities 3.0 with Disk Imaging on it is possible to get an image error while performing a backup. The error message will state " Image: Error, An error occured updating the image data for drive "Your Iomega Drive ". This disk is either missing, full, or damaged." To resolve this problem perform the following steps before performing a backup: a. Ensure you have a disk in your Iomega removable drive. b. Go to the Start Menu, Programs, Norton Utilities, Image. c. Click on the Run Image Now. Note - You should have to only perform this operation 1 time. Never run Norton Utilities Disk Image while performing a backup as this could cause problems.