Solving Problems

Slow performance after installing IomegaWare

If your system seems slow after installing IomegaWare, it is probably due to the way some plug and play devices handle system refreshes. To solve this problem, simply restart your system.

My Iomega drive has taken over my CD-ROM's drive letter (Windows 95/98)

If you find that after installing software for your new Iomega drive that your drive letters have shifted and this is unacceptable, you can manually assign specific drive letters to removable media drives, such as an Iomega drive or your CD-ROM, using the Iomega Drive Letter Manager. See the Iomega Drive Letter Manager section located in the Get Help tab of the IomegaWare window for more information on the Drive Letter Manager utility.

When you run the Drive Letter Manager, a list of available drive letters is displayed (including network drives). The Drive Letter Manager allows you to select which drive letter you want assigned to each removable media device attached to your system, such as an Iomega drive or CD-ROM, by selecting a new drive letter in the pull-down menu box just below the drive icon.

    NOTE: In order for the Iomega Drive Letter Manager to function properly it is necessary to reboot your system after making drive letter changes. You do have the option to reboot immediately or to wait, but the reassigned drive letters will only change after restarting.

Multiple drive letters for Iomega drives (Windows 95/98)

If you see more than one drive letter for a removable drive in My Computer or Windows Explorer, try the following problem solving suggestions immediately. Using your drives when multiple drive letters are present may result in data loss.

  • Make sure that each device in the SCSI chain has a unique SCSI ID number (no duplicates). If you need to change a SCSI ID setting, shut down Windows, turn off power to the computer and all devices in the chain, change the conflicting SCSI ID, and power up again.
  • Remove all real mode SCSI drivers (such as Adaptec's ASPIDISK.SYS or Corel SCSI's UNI_ASPI.SYS) from your CONFIG.SYS file and restart the computer. After the system restarts, open the Windows Device Manager and make sure the list of SCSI controllers includes all non-bootable SCSI adapters. (A bootable SCSI adapter will not be listed if it is being controlled by the adapter BIOS rather than a SCSI driver.) If a non-bootable adapter does not have a SCSI controller listed in the Device Manager, use "Add New Hardware" in the Windows Control Panel to correctly install driver support for the adapter. Use the Help included with Windows if you need additional instructions.

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