Outlook Express Troubleshooter
Use this troubleshooter to identify and solve problems related to using Microsoft Outlook Express. Click the statement that best describes the problem, and then try the suggested steps.
What's wrong?
When I start Outlook Express, it does not connect to my Internet service provider (ISP).
I can connect to my ISP, but I get a time-out message when I download e-mail.
I can connect to my ISP, but I can't send or receive e-mail.