Using Microsoft Product Support Services

Online Self-Help Options

Get solutions to your problems while connected to the Web. Try our FAQs and WebCasts or search our Knowledge Base for articles targeted to your problem at http://support.microsoft.com/directory.

Products included with the sale of a new computer

If Internet Explorer and Outlook Express were included with the purchase of your computer, your computer manufacturer provides support for this product version. For details go to http://support.microsoft.com/directory/directory/oemdirectory.asp.

Additional Support Options

We offer other support options that may be more applicable to your business needs. You can find out more about these options at http://support.microsoft.com/directory/overview.asp.

International Support

For information on Microsoft Product Support Service worldwide, see International Support