Solutions for Typical Problems

The toolbar height is greater than the standard when True Launch Bar starts

This often occurs when the non-standard Windows XP themes are used. To cut the toolbar height, reduce the size of buttons on the toolbar. That can be achieved through the “Metrics” options of the “TLB Settings” window. To change the button size, reduce the “Height” value in the “Button margins” group. You may also want to cut the “Width” value to preserve the square form for the buttons.

The “invalid height” problem may also be related to the excessive sizes of a button on the toolbar. Maybe a plugin icon height is too great. If that’s the case, try changing the skin used in that plugin.

Hotkeys in Virtual Folders do not work after restarting

The content of virtual folders loads only when they are accessed for the first time. Right when you start your system, True Launch Bar does not “know” of the virtual folders content and cannot process those folders’ hotkeys. Once the folder has been opened, True Launch Bar will continue to process that folder’s hotkeys properly.

Virtual folders add the “Load on Startup” option to the “Appearance” item of the context menu. When this option is enabled, True Launch Bar will load the content of the virtual folder on startup, thus the hotkeys will be available immediately after restarting.

Unable to move buttons on the toolbar and/or menu to other locations

One of the causes for that may lie in the enabling of the button lockup option. Unlock the button, and you will be able to move them.

The second cause of the enabled automatic arranging of the buttons. In this case, the button gets back to its original position whenever you try to move it somewhere else. Right-click on the toolbar or menu, then point to “Arrange Icons By” on the context menu and then deselect the “Auto Arrange” item.

True Launch Bar does not appear after the computer is restarted

This is usually a result of some “optimizers” activities. Run the registry editor (regedit.exe) and open the registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Set to zero or delete the following values:

Restart the computer. After the first time you reboot your computer, True Launch Bar may still not appear. Open True Launch Bar manually and reboot the computer again.

Unable to create a toolbar with two rows of buttons

This often occurs when the non-standard Windows XP themes are used or when the height of a plugin button is too great. True Launch Bar has the “Sizing Step” option to solve this problem. It is usually enough to set this parameter to zero, and True Launch Bar will automatically find the best height. If you are unable to get the second row of buttons, set the “Sizing step” value equal to the toolbar icon size and then add to this value until the height good enough for creating the second row of buttons.