Frequently Asked Questions (FAQ)

S.M.A.R.T.

Why doesn't Hard drive Inspector detect my disks connected to an integrated or external RAID controller?

S.M.A.R.T. information is not obtainable from those hard drives connected to RAID controller, because they work via RAID BIOS. So Hard Drive Inspector doesn't have direct access to them.

Why doesn't Hard drive Inspector detect my disks connected through USB interface?

There's also no provision to get S.M.A.R.T. information from the hard drives connected through USB interface. So Hard Drive Inspector doesn't have direct access to them.

The "Power on hours count" attribute seems to display an invalid raw value.

While the S.M.A.R.T. standard implies that the power on hours count raw value should contain hours, some manufacturers use units of minutes, half minutes or even seconds instead.