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Working with reports
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Performance of each Active Virus Shield component and performance of each virus scan
and update is recorded in a report.
The total number of reports created by the program at a given point in time and their total size in bites is displayed in
Data files in the
Service section of the main program window. This information is displayed in the
Reports section.
To view reports,
left-click in any part of the Reports section.
As a result a window will open in the
Reports tab. Here you will find the latest reports on all components and virus scan tasks run during the current session of Active Virus Shield. The results are shown across from each component or task. For example,
stopped or
completed. If you want to view the full history of report creation for the current session of the program, check
Show history reports.
To review all the events recorded in the report about component performance or task performance,
select the name of the component or task on the Reports tab and click the Details button.
As a result a window will pop up that contains detailed information on the performance of the selected component or task. The resulting statistics on performance are displayed in the upper part of the window, and detailed information is given on the various tabs in the central part. Depending on the component or task, the composition of the tabs can vary:
- Detected tab contains a list of dangerous objects detected by the component.
- Events tab displays events in component or task performance.
- Settings tab displays a collection of settings that are used
by a protection component, a virus scan, or a threat signature update.
You can export the entire report as a text file. For example, this is helpful in cases where an error has occurred in component performance of task completion that you cannot eliminate on your own and you need assistance from our Support. In such a case, the report must be sent in text format to Support so our specialists can study the problem in detail and solve it as soon as possible.
To export the report as a text file,
click Save as and specify where you want to save the report file.
After you are done working with the report, click Close.