_____________________________________________________________________ Seagate Technology LLC SeaTools Desktop v3 DRIVE RETURN FORM (See README.TXT for Product Return Procedure) _____________________________________________________________________ Name:________________________________________________________________ Company:_____________________________________________________________ Address:_____________________________________________________________ City:______________________________________________State:____________ Country:_____________________________________________________________ ZIP/Postal Code:_________ Phone:(day)___________________________________________ (eve)___________________________________________ (FAX)___________________________________________ E-Mail Address:_______________________________________ Comments and Brief Description of Problem: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ Drive Model Number: ST________________ Drive Serial Number: _________________ Return Material Authorization (RMA) Number: _________________ Disclaimer: Seagate is not responsible for any lost data on a returned drive. All data is destroyed on returned drives. If you need Data Recovery, see the user guide for data recovery contact information prior to shipping your drive in for replacement. Check the Seagate Warranty Support web page for the latest disc drive return procedures, online RMA numbers, shipping addresses, FAQs and contact information. http://www.seagate.com/support/service/ The information on this form can be FAXED, E-Mailed, or Mailed. See the README.TXT file included on the diagnostic diskette for complete contact information, return procedures and packaging instructions. Verify the Model Number and Serial Number shown above matches information shown on the label found on the top cover of the drive. Before removing the drive from the system, take the following precautions: -Disconnect power to the computer -Ground yourself to prevent Electro-Static Discharge (ESD) damage by wearing an ESD wrist strap or by touching a metal portion of the computer case -Remove the power connector and interface cable to the drive before attempting to remove any mounting screws holding the drive in the case -Place the drive in approved packaging as soon as possible Check http://www.seagate.com for new and updated versions of SeaTools Desktop software as well as an updated Frequently Asked Questions (FAQ's) list. Seagate will continue to add new features, functions and capabilities to this software.