Please give the following info: - Product's version (see the "About" dialog) - Prduct's serial number (if you're a registered user) - Windows version (including service packs and other installed fixes or patches), US or International - Your computer information: CPU type and speed, installed memory - Description of the problem (as much detail as possible so we can duplicate the problem) Please send your questions, comments and bug reports to: anm@protect-me.com Internet distribution: http://www.ntutility.com/anm/ - Active Network Monitor home page; http://www.ntutility.com - SmartLine Inc. home page. We strongly recommend that you read these Frequently Asked Questions: http://www.ntutility.com/anm/faq.html If you have any comments or suggestions for future releases, please don't hesitate to e-mail us. Copyright(c) 2001-2003 SmartLine Inc. All rights reserved. Active Network Monitor is a trademark of SmartLine Inc.