2.4.1 Installing Service Pack 3 from the CD
2.4.2 Installing Service Pack 3 from the Web
How to Use These Notes |
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This document provides important information about Service Pack 3 (SP3) for Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 with Server Appliance Kit. Read these notes before you install SP3. This Readme file explains how to install the service pack, describes the issues addressed in the service pack, and provides specific information that might apply to your setup.
Links to additional resources are included in this Readme file. To link to the Microsoft Web sites referenced in this document, you must be connected to the Internet.
1.0 Introduction |
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SP3 is a collection of updates for Windows 2000. You can install this service pack either from the Service Pack 3 CD or from the Windows 2000 Service Pack 3 Web site. SP3 contains updates for the following areas of Windows 2000 functionality:
SP3 also includes the updates contained in the previous service packs.
To assist you in deciding whether or not to upgrade to SP3, Microsoft provides extensive documentation. For details about fixes included in this service pack and for a list of the files affected, see article Q320853, "List of Bugs Fixed in Windows 2000 Service Pack 3," in the Microsoft Knowledge Base. This list of fixes is also available under Learn More on the Windows 2000 Service Pack 3 Web site.
SP3 is available from the Windows 2000 Service Pack 3 CD, which includes:
The Windows 2000 Service Pack 3 Web site includes all of the items listed in the preceding section, 1.3 Service Pack CD Contents. There are also two installation options available on this Web site: the Express installation and the Network installation. Note that whichever type of installation you choose, the end result – upgrading to SP3 – will be the same.
This installation package includes only the files required to start the installation and connect to a download server on the Microsoft Web site.
The remaining files you need are automatically identified and downloaded when the installation program connects your computer to the download server. Because the Express installation detects the service pack files that are already installed on your computer and installs only those files that need to be updated, the download time is significantly reduced.
This installation option downloads all of the SP3 files to your computer. This is an ideal download mechanism for any administrator who wants to set up a shared network folder for deploying SP3 across a network.
For more information about each of these installation options, see
Installing Service Pack 3 from the Web later in this document.
For additional information about Windows 2000 and this service pack, see the following resources:
SP3 installs the Automatic Updates feature so that you can automatically receive critical Windows 2000 fixes as soon as they become available. If you choose to enable Automatic Updates, whenever your computer is online and Windows 2000 updates become available, a "balloon" message is displayed in the status area. A link is provided so that you can go straight to the updates you need.
You can configure your computer to receive these notifications if you are logged on as an administrator. Use Control Panel to select the options you want. If Automatic Updates is not configured within 24 hours after the service pack is installed, the network administrator or whoever is logged on locally as an administrator will be prompted to configure it. Automatic Updates will not download any updates until someone has configured it to do so.
Note
Administrators: For details about setting up Automatic Updates by using Group Policy, see the installation and deployment guide for SP3 (click the Installation and Deployment Guide link under Learn More on the Windows 2000 Service Pack 3 Web site, or see SPDeploy.htm in the \Support\Tools folder on the Service Pack 3 CD).
Beginning with Service Pack 2, high encryption (128-bit) is supported as the default standard, and installing Service Pack 2 or later automatically upgrades your computer from standard encryption (56-bit) if it hasn't been upgraded already. High-encryption support is intended to improve the security of stored data and online transactions, as well as any other content you share over networks or the Internet, and to bring your computer on par with the current worldwide encryption standard.
For more information about support for 128-bit encryption as the default encryption level in the service pack, see the bulletin about this on the Microsoft Windows 2000 Web site.
Important
Removing SP3 does not cause your computer to revert to 56-bit encryption. You can always remove SP3, but your computer will retain high-encryption support. Note, however, that after you install SP3, the Windows 2000 Protected Store is not upgraded to 128-bit encryption. Microsoft has released a patch and tool to upgrade the Protected Store; you can obtain these from Microsoft Security Bulletin MS00-032. The FAQ for this security bulletin provides more information about Protected Store, the patch, and the tool.
Microsoft Internet Explorer (IE) version 5.01 is now updated only when you install a Windows 2000 service pack, in accordance with the Microsoft support strategy. Windows 2000 SP3 includes all of the fixes released in IE 5.01 with Service Pack 2, plus additional security and functionality fixes that apply to IE and Microsoft Outlook® Express version 5.01. For more information about these fixes, see article Q320853, "List of Bugs Fixed in Windows 2000 Service Pack 3," in the Microsoft Knowledge Base.
Compatibility modes are automatically installed with Windows 2000 Professional, enabling you to run applications that were designed to run on Windows 95, Windows 98, or Windows NT® 4.0 with Service Pack 5. These modes resolve several of the most common issues that prohibit older applications from working correctly on Windows 2000. Applications that experience problems after you upgrade from Windows 95 or Windows NT 4.0 to Windows 2000 might function better if you start them in one of these compatibility modes. For information on compatibility modes and how to use them, see article Q279792, "HOW TO: Enable Application Compatibility-Mode Technology in Windows 2000 Service Pack 2," in the Microsoft Knowledge Base. Note that although this article was written for SP2, it applies to SP3 as well.
For information about using compatibility modes with Windows 2000 Advanced Server and for additional information for advanced users, see the installation and deployment guide for SP3 (see SPDeploy.htm on the service pack CD, or see Installation and Deployment Guide on the Windows 2000 Service Pack 3 Web site).
2.0 Installing the Service Pack |
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Read these installation instructions carefully before you install SP3. Installation methods might have changed since the release of previous service packs.
Note
If you want to install this service pack on multiple computers, see the installation and deployment guide (see SPDeploy.htm on the Service Pack 3 CD, or see Installation and Deployment Guide under Learn More on the Windows 2000 Service Pack 3 Web site). This guide provides detailed instructions for installing SP3 by using either the update or integrated installation method.
Before you install this service pack, disable any real-time virus checkers that you have running. As soon as you finish the installation, be sure to reenable the virus checkers.
To maximize recovery of the computer if the installation fails, update your emergency repair disk before you begin the installation.
To update the emergency repair disk
After you have completed these steps, perform a full backup of the files you keep on your computer, and then check your computer's available disk space against the tables in the 2.3 Space Requirements for the Service Pack section later in this document.
Before you install SP3, find your Windows version in the following table to see whether you can upgrade your computer to SP3.
Note
System administrators and advanced users: This table applies only to update installations of SP3. You can integrate the service pack with Windows 2000 installation files and make more upgrade options available. These options are explained in the installation and deployment guide for SP3 (see SPDeploy.htm on the Service Pack 3 CD), or see Installation and Deployment Guide under Learn More on the Windows 2000 Service Pack 3 Web site).
| Windows version | Supported for installations of Service Pack 3 |
|---|---|
| Windows 95 | No |
| Windows 98 | No |
| Windows 98SE | No |
| Windows NT 3.51 | No |
| Windows NT 4.0 | No |
| Windows Millennium Edition | No |
| Windows 2000 Pro | Yes |
| Windows 2000 Server | Yes |
| Windows 2000 Advanced Server | Yes |
| Windows 2000 with Server Appliance Kit | Yes |
This section provides a table that outlines the recommended space requirements for installing SP3 on Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 with Server Appliance Kit.
Note that the working space referred to in the following table is required for files used only during installation. This requirement is temporary and does not contribute to the total space requirements. For more information on removing the service pack, see 3.0 Removing Service Pack 3 later in this document.
The space required for the files that remove SP3 is for storing the files and settings that are changed during the service pack installation. These system files, which are automatically backed up during installation, are required if you want to remove the service pack later.
If you previously installed SP2, the amount of disk space required for files that remove SP3 is as follows:
The information provided in the following table represents the space requirements for a typical installation of SP3 on Windows 2000 Professional and Windows 2000 Server products.
For more information about space requirements for these installations, why these requirements might vary from one installation scenario to another, and the directories and files that are created when a service pack is installed, see article Q290728, "Windows 2000 Service Pack 2 Installation Information," in the Microsoft Knowledge Base. Note that although this article was written for SP2, it applies to SP3 as well.
| Windows 2000 Professional | Windows 2000 Server products | |||
|---|---|---|---|---|
| Space use | Space required if installing SP3 from a shared distribution folder on a network | Space required if installing SP3 from either the service pack CD or the Windows 2000 Service Pack 3 Web site | Space required if installing SP3 from a shared distribution folder on a network | Space required if installing SP3 from either the service pack CD or the Windows 2000 Service Pack 3 Web site |
| Service pack only | 20 MB (for the service pack) | 20 MB (for the service pack) + 170 MB (for the service pack files contained in the \ | 20 MB ( for the service pack) | 20 MB (for the service pack) + 215 MB (for the service pack files contained in the \ |
| Subtotal: | 20 MB | 190 MB | 20 MB | 235 MB |
| Working space | 45 MB | 45 MB | 65 MB | 65 MB |
| Files that remove SP3 | 175 MB | 175 MB | 250 MB | 250 MB |
| Total: | 195 MB (240 MB peak during installation) | 365 MB (410 MB peak during installation) | 270 MB (335 MB peak during installation) | 485 MB (550 MB peak during installation) |
You can install SP3 from the service pack CD, from a network drive, or from the Windows 2000 Service Pack 3 Web site.
Note that during the installation, backup files are created automatically so that you can remove the service pack later if you want to, unless you specifically choose not to have these files generated. If you would prefer that backup files not be created, select the Do Not Archive Files option when it is displayed by the Setup Wizard. Microsoft recommends that you back up these files so that you can remove the service pack in the future if you want. If hard disk space becomes a concern, you can always move these files to a shared network folder and delete them from your computer. For more information about this, see article Q290728, "Windows 2000 Service Pack 2 Installation Information," in the Microsoft Knowledge Base. Note that although this article was written for SP2, it applies to SP3 as well.
Important
If you choose not to create backup files, you will not be able to remove SP3.
The following procedure explains how to install SP3 from the service pack CD. To install SP3 from the Web instead, skip this section and go to the next section, 2.4.2 Installing Service Pack 3 from the Web
To install the service pack from the CD
Disabling real-time virus checkers is important, because they could cause problems with the installation if they are running.
Note that it might take a few moments for the installation to begin.
If a Web page does not automatically open when you insert the CD, perform the following procedure:
There are two installation options for SP3 available on the Web:
For more information on these options, and for the download links, see the Windows 2000 Service Pack 3 Web site.
To run the Express installation
This is an important first step, as virus checkers could cause problems with the installation if they are running.
Important
During the download, make sure that you are downloading files from a Microsoft Web site.
The Express installation detects the files that need to be updated and installs them.
Note
Internet Explorer 5.01 is installed with Windows 2000. If you use a Web browser other than Internet Explorer, your connection settings might prevent you from installing SP3 by using the Express installation option. As an alternative, you can complete the Network installation, as explained in the following procedure.
If you plan to download the Network installation of the service pack, you should read the following procedure carefully and completely before you extract and install the service pack.
Because of the substantial amount of time it takes to download the Network installation of SP3, you might want to save the W2ksp3.exe file on your computer. This way, if you need to begin the installation again or reinstall the service pack in the future, you will not need to repeat the lengthy download process. Because of the size of the download, if your computer has more than one hard disk, it would be best to avoid saving the downloaded .exe file on your system disk.
To download the Network installation
This is an important first step, as virus checkers could cause problems with the installation if they are running.
Important
During the download, make sure that you are downloading files from a Microsoft Web site.
During the service pack download, the compressed service pack executable file (W2ksp3.exe) is saved on your hard disk. If necessary, you can extract the files from W2ksp3.exe without starting the installation. For more information about this, see the installation and deployment guide (see SPDeploy.htm on the Service Pack 3 CD or Installation and Deployment Guide on the Windows 2000 Service Pack 3 Web site).
To install the service pack
–or–
On your desktop, locate the W2ksp3.exe file and then double-click it.
To extract the files without starting the installation
You can use the /X command-line option to extract the files without installing them. For details, see the installation and deployment guide (see SPDeploy.htm on the Service Pack 3 CD or Installation and Deployment Guide on the Windows 2000 Service Pack 3 Web site).
3.0 Removing Service Pack 3 |
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If you chose to create backup files when you installed SP3, you can remove the service pack at any time and restore your computer to its previous state. When you install SP3, a subfolder named $NTServicepackUninstall$ is created automatically in your systemroot folder. For information about the backup option, see 2.4 Installing Service Pack 3 earlier in this document.
You can remove SP3 by using Add/Remove Programs in Control Panel.
To remove SP3 by using Add/Remove Programs
Note
If you choose to remove SP3, a dialog box displays a list of the applications you installed since you upgraded to SP3. If you continue with the removal, these applications might not work correctly.
For some applications, multiple descriptions of the application might be displayed instead of a single generic description. These additional descriptions should be ignored.
4.0 Release Notes and Known Issues |
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For information on general release note issues, see article Q321295, "Release Notes for Windows 2000 Service Pack 3," in the Microsoft Knowledge Base. This release notes article is also available under Learn More on the Windows 2000 Service Pack 3 Web site. Read these notes carefully before you install the service pack.
5.0 Copyright |
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Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.
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