Norton Personal Firewall Help

The following list of steps are intended to guide you through the steps of using GuildFTPD on a computer that accesses the Internet through Norton Personal Firewall. Some of the steps listed might help you configure other similar hardware or software. You'll need to be familiar with your software, so if you just purchased it, you may want to read the documentation and visit the Symantec web site for additional information if something isn't quite clear.

IMPORTANT NOTE: These instructions were written based on Norton Personal Firewall 3.0. If you don't have this version, these instructions may not apply.

It is assumed that your computer it directly connected to the Internet and you do not also use a router to share your Internet connection. If you share your Internet connection and have a router, you'll need to set it and GuildFTPd up first. Then, you can configure the firewall. Otherwise, you should configure GuildFTPd's Advanced option to use the same Passive IP address that the computer has (Windows 9x/Me -> winipcfg from RUN, Windows NT/W2K -> ipconfig /all from RUN) and then configure what ever port range you wish to use.

- Open the Norton Personal Firewall icon from the Start Menu
- Click the Personal Firewall option to the left to open it's sub-menus
- Click on the Internet Access Control option to the left.
- Click the Add button and browse to GuildFTPd [like C: \Program Files\GuildFTPd\GuildFTPd.exe]
- Select the option, "Permit this application to access the Internet"
- Click OK to continue to the next option
- Select the Action Category of "file transfer"
- Click OK to save the settings
- Now, click the Configure button, above the box listing the applications
- Select "System-Wide settings"
- Click the Add button
- Configure the Action option to be "Permit Internet Access"
- Click OK
- Configure the Connections option to be "Connections to and from other computers"
- Click OK
- Configure the Computers option to be "Any computer"
- Click OK
- Configure the Communications options by performing the following:
  - Click Add
  - Select TCP and UDP
  - Select Only types listed below
  - Click Add
  - Select Individual Port
  - Select Local
  - Type in the port you've set up in GuildFTPd's Options (on your system or group or user... not in the Advanced Settings tab)
  - Click OK
  - Click Add
  - Select Individual Port
  - Select Remote
  - Type in the port you've set up in GuildFTPd's Options (on your system or group or user... not in the Advanced Settings tab)
  - Click OK
  - Select the Tracking option of "create an event log"  <This is only recommended.... it is not necessary>
  - Click OK
  - Provide a name for this rule, like FTP Connection Port
  - Click OK
  - Click Add, again
  - Select TCP and UDP
  - Select Only types listed below
  - Click Add
  - Select Port Range
  - Select Local
  - Type in the port you've set up in GuildFTPd's Advanced options Options (in the Advanced Settings tab)
  - Click OK
  - Click Add
  - Select Individual Port
  - Select Remote
  - Type in the port you've set up in GuildFTPd's Advanced options Options (in the Advanced Settings tab)
  - Click OK
  - Select the Tracking option of "create an event log"  <This is only recommended.... it is not necessary>
  - Click OK
  - Provide a name for this rule, like FTP Passive Ports
  - Click OK
- Continue clicking OK until you can select the X in the upper right window to close the config manager

You should now be able to connect to GuildFTPd when it's running on the computer with Norton Personal Firewall 3.0 installed.

Don't forget to check the syslog.txt and make sure that GuildFTPd is recording a Success audit for the ListenSocket Create and ListenSocket Listen options for your FTP port. If they aren't Success, you probably have another program running that is using the same port. You'll need to reconfigure GuildFTPd or the other program to prevent the conflict.