The following could or would cause error installing: Using third party software to install ERS98. Opened applications such as monitoring software. Opened Internet Explorer and ERS98. Too many temp files in the Windows\Temp folder. Installing ERS98 in the Windows directory. Please don't install ERS98 in the same directory as ERS32pro. Note: Install ERS98 in the drive you would like backups to be saved in. Note: Don't use third party software to uninstall ERS98, use Remove.exe found in the ERS98 directory to remove ERS98.