32bit Fax Installation Installing or reinstalling the shareware version of 32bit Fax: If reinstalling in Windows 95/98, you may need to go to [My Computer], [Printers] and delete [ElectraSoft Print to Fax]. Be sure to get the newest version from our www-page. Shut down and restart the computer because you can not reinstall or modify a file that; is in use, is running, and in some cases if it has been running earlier. When rebooting, be sure you do not start any apps or programs, especially virus detecting programs. Be sure that 32bit Fax and associated files are not running or in use, and that 32bit Fax is not running as a service. If you are installing on NT and you have [RAS], [Proxy Server], [Exchange Server], [all Backoffice Services], [wingate], and/or any other Services that may be reserving resources and/or the modem running as a service, go to [Services] in the [Control Panel] and disable/Stop them. Note...After installation re-enable any services that you disable now. Be sure to log on as the administrator. Be sure that 32bit Fax has full read/write access. Be sure the time and date are the same on all computers on the network. To install 32BF on Windows 95/98/NT4.xx, use [Start], [Run], [Browse] and browse to the directory where you unzipped 32BF and select INSTALL.EXE. Do not run INSTALL.EXE in any way other than the way just described. Install or reinstalling 32BF without any programs or virus scanners running in the background. Be sure that, not even, 32BF is running in the background. Be sure that the 32BF INSTALL.EXE has read/write access to the HardDrive and all files. Otherwise some files may not get copied or modified. Re-boot immediately after installing. The install instructions are in the INSTALL.EXE. Be very careful when asked for this computer's HardDrive. This computer's HardDrive should usually be C: drive. If installing on a network you will select the Server HardDrive later. If installing on a standalone computer, do nothing. If installing on a network, the Server HardDrive is the mapped drive that all instances on 32BF will be using as their [Server HardDrive]. Do not map to 32BITFAX directory. You may need to reinstall all workstations. Be VERY careful when asked for THIS COMPUTERS HardDrive and then for the SERVER HardDrive. THIS COMPUTERS HardDrive is normally C: drive. If you have mapped the workstation 2 SERVER HardDrive to the ServerDriveLetter:\32BITFAX, it will not work. You will need to re-map it to ServerDriveLetter:\ You can use paths if you are good with mapping directories. To learn how to map to a directory instead of the root of a server drive, go to www.ElectraSoft.com, the bottom of [Run 32bit Fax as an NT Service] and read the message thread on this subject. You may want to dedicate a whole server drive to 32BF. After final installation: If you have installed 32BF two or more times; once on one HardDrive and once on another, go to the [printers] and be sure that the ?:\TOFAX port is correct. Where ? is the HardDriveLetter that 32BF is installed on. ElectraSoft Print to Fax MUST use ?:\TOFAX as its port! Be sure you do *NOT* have a directory or file called ?:\TOFAX on the system. Do not share the ElectraSoft Print to Fax on ?:\TOFAX. Each station has its own. All versions of Windows except NT will have the ElectraSoft Print to Fax available now. If you have Windows NT, go to the Printer-Installer and create the [32BF NT Convert to Fax] as per the 32BF README instructions. The section you want to read is called WINDOWS NT. For free tech-support: 281-261-0307, FaxMail@ElectraSoft.com If your are installing on Windows 95/98 and after rebooting your computer the [ElectraSoft Print to Fax] does not show up in the printer selection list, use the Add Printer ICON as follows: o Click [My Computer], [Printers], [Add Printer], and the Add Printer Wizard box will appear. o Click [Next]. o Click [(*)Local Printer], [Next] to go to the Printer selection box. o Under [Manufacturer:] select [ElectraSoft]. o Under [Printers:] select: [ElectraSoft Print to Fax] o Click [Next] to go to the [Available Port:] selection box. o Select [*]?:\TOFAX Unknown local port. Where the ? is the drive you installed the fax program on. o Click [Next]. o Click [(*)No], [Next]. o Click [(*)Yes], [Next] and wait up to one minuet. o When asked [Would you like to start the fax program, click [Yes]. o Shortly the ElectraSoft [Send Fax] box will appear. o Click [View Fax] to be sure it worked ok. o When asked [Did the test page print correctly] click [Yes]. Thousands of people are using 32BF. You can too:-)