Payment
by Collection from the Account
Collection
from the Account means, that:
 you use
a modern and effective method of payment
you do
not have to pay for the phone regularly at a post-office
or in a bank
you save
your time and money
you have
control over and an overview of expenses for the use of
your mobile phone
you will
not forget to pay your bill
you are
not in danger of a disconnection of your mobile phone due
to a failure to pay bills
Conditions of
Collection Payment:
the
collection payment may be established for a definite or
an indefinite period of time
the
minimal period for collection payment is 3 charging
periods
if you
have several phones on one account in the EuroTel Praha
company, then the collection payment applies to all the
phones
if you
do not have sufficient funds in your bank account, you
are not relieved from the responsibility of paying the
EuroTel Praha company for the services (if you do not pay
your bill, a standard method of debt recovery will be
applied)
How to Get the
Collection from the Account?
you have
an open account with a bank within the Czech Republic
you
enable collection from the account without limitation
you will
ask your bank to issue a "Certification of opening
the account for collection payments" in favor of the
EuroTel Praha company
send the
confirmation from the bank and a written
"Application for establishing payment by collection
from the account" by mail or by fax to the Customer
service department, or bring it to any company store or
to an authorized dealer of the EuroTel Praha company
Other
Information on the Collection:
the bill
for the period during which you applied for the
establishment of collection payment will be paid by
collection in case you deliver the application to the
EuroTel Praha company at least 7 business days before the
end of the payment period
the
bills paid by collection will be marked with a note
"Do not pay, paid by collection"
if you
receive the regular bill for the services without this
note, this means that the collection service will be
established from the following payment period (in such a
case, pay the bill by a paying-in slip or by a bank
transfer)
in case
you change your bank account for the collection, notify
the EuroTel Praha company of such a change at least 7
business days before the end of the payment period in
writing, and at the same time deliver the new
"Certification of opening the account for collection
payments" from your bank
How to Cancel
the Payment by Collection from the Account?
the
payment by collection from an account may be cancelled by
a written application (or letter) to the Customer service
department, or by filling the form "Application for
change" in any company store or by any authorized
dealer (or business partner) of the EuroTel Praha
company.
the
cancellation of the collection payment must be
communicated to the EuroTel Praha company at least 7
working days before the end of the payment period for
which the payment shall be made for the last time
Warning: The
collection payment of bill does not restrict your right
to reclaim the bill if you disagree with its amount!
What Else Do
You Need to Know?
if you
have any further questions contact the Customer service
department available each day, 24-hours a day, at the
phone numbers 02/9701 6701 or  11 (from a mobile phone) and at the fax
number 02/6701 6733
Written
applications shall be send to the address:
EuroTel Praha, spol. s r. o.
Customer
service department
Pob°e₧nφ 3, P.O. Box 11
186
00 Praha 8
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