How can I get inside room 10?

Hint 1 of 9:

You have two options here.  I'm only going to cover the one that gives you
the better score.

Hint 2 of 9:

Sometimes, terrorists have legitimate complaints.

Hint 3 of 9:

Maybe you should try to find out what they are.

Hint 4 of 9:

There's a communications panel that might let you talk to the terrorists. 
See other questions in this section for help in getting it fixed.

Hint 5 of 9:

Then use Kirk to talk to the terrorists.

Hint 6 of 9:

Pick dialog options that will convince them to release the hostages.  If you
want to know what to say to win them over, read on to the next question.