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["1995-09-05","11124820",2396,"Product 2","Closed",null,"Resolved questions regarding installation.","1.x","Spalding","Problem 3","100000","Approach Sample Data"]
["1995-10-06","08514814",4791,"Product 2","Closed",null,"Answered general questions regarding printing.","1.x","Palmer","Problem 2","100000","Approach Sample Data"]
["1995-09-11","09123390",7186,"Product 1","Closed",null,"Product was damaged during shipping.  Sent new product.","1.x","Palmer","Problem 3","100001","Approach Sample Data"]
["1995-09-18","09135338",9581,"Product 2","Closed",null,"Resolved installation issues.","2.x","Spalding","Problem 1","100004","Approach Sample Data"]
["1995-10-06","09143935",11976,"Product 1","Closed",null,"Resolved installation issues at another location.","2.x","Kickson","Problem 1","100004","Approach Sample Data"]
["1995-09-26","09525474",14371,"Product 2","Escalated",null,"Questions regarding general operation and installation.","2.x","Watson","Problem 1","100006","Approach Sample Data"]
["1995-10-06","09535439",16766,"Product 2","Open",null,"Trying to resolve compatibility issues with 3rd party products.","2.x","Templeton","Problem 3","100006","Approach Sample Data"]
["1995-10-10","13465276",19161,"Product 2","Open",null,"Checking into compatibility with the caller's printer.",null,"Kickson","Problem 2","100001","Approach Sample Data"]
["1995-10-09","09195622",21556,"Product 1","Closed",null,"Resolve difficulties with the self running tutorial.","1.x","Reston","Problem 2","100006","Approach Sample Data"]
["1995-10-09","09294694",23951,"Product 1","Closed",null,"General installation questions.","1.x","Palmer","Problem 1","100002","Approach Sample Data"]